Global Mobility Specialist

Requisition ID 34056 Office Country Republic of Serbia Office City Belgrade Division Human Resources & Org. Development Contract Type Regular Contract Length Posting End Date 14/11/2023

Purpose of Job

The Global Mobility Specialist is accountable for the consistent operational execution of the Bank’s HR mobility policies and procedures. The Global Mobility Specialist will handle the majority of day-to-day operational issues and work with third party suppliers to find solutions where appropriate.

The Global Mobility Specialist manages operational mobility support to the Bank as a whole and works in collaboration with other teams with HROD e.g Talent, Payroll, ER, Line managers from the business and HR Business Partners, where necessary, to provide advice, support and liaison with internal and external parties regarding mobility in a consistent and timely manner. A key focus of this role is to provide expert advice and practical support to relevant staff at EBRD including their accompanying family members, with regard to relocation, immigration and destination services, which includes shipment of household goods, within the framework of the Banks mobility policy and in accordance with the Banks special privileges and immunities.

Accountabilities & Responsibilities

• Production of benefit summaries for all staff eligible for global mobility
• Coordinating the end-to-end relocation process for Internationally recruited new hires and current employees going on assignments to ensure smooth relocation including visa applications, accommodation needs, shipping arrangements, financial assistance, liaising with third party vendors and ongoing support throughout the process.
• Responsibility for the timely and accurate preparation and implementation of contractual and financial documentation related to the relocation.
• Responsibility for providing expert guidance, training and advise to other team members of HROD in respect of facilitating EBRD staff in relocation, repatriation and assignment.
• Providing advice on the Banks diplomatic privileges and immunities which will include liaison with designated UK government offices; the FCDO, and the Diplomatic Section of DVLA.
• Liaising with Resident Office Managers in the Banks countries of operations with regard to facilitating local payments relating to mobility and support in local regulations in respect of immigration/customs clearance.
• Providing expert guidance and advice to team members on complex immigration & mobility issues and stay up to date to changes in these areas.
• Monitoring any immigration developments that may affect staff and inform/train other members of the HROD team as and when needed.
• Responding to queries on global mobility issues received from staff or internal clients via AskHR and updating Guidelines/ Knowledge Based Articles as necessary.
• Liaising with third party providers to ensure accountability against contract/ service levels
• Liaising with third party providers to ensure ability to work in new areas like Sub Sahara Africa and, where necessary, to be flexible with provision of services and adapt these services to new countries if required.

  Knowledge, Skills, Experience & Qualifications

  • Extensive and proven operational international mobility experience preferably gained in the financial services sector.
  • Thorough knowledge of current visa and immigration rules.
  • Highly analytical approach to work with the ability to prepare in-depth costings with a view to present these to HROD colleagues and staff members.
  • Highly accurate with strong numerical skills.
  • Fluency in English, both oral and written.
  • Ability to act in a customer service orientated manner, responding flexibly and promptly to clients’ needs using outstanding interpersonal skills.
  • Ability to deal effectively with challenges in a way that ensures a positive outcome for all parties.
  • Excellent organisational and administrative skills; the ability to multi task is essential.
  • Ability to operate in an environment with continuously changing priorities, remain calm under pressure and turn work around and accurately whilst meeting demanding deadlines.
  • Ability to problem solve by being able to successfully analyse issues and seeing them through to resolution.
  • Self-motivated with a capacity for hard work and a good sense for priorities and initiative.
  • Ability to communicate and influence diplomatically and effectively at all levels.
  • Ability to exercise judgement and deal discreetly with sensitive situations and confidential information.
  • Ability to operate in a multi-cultural environment and build effective working relationships with clients and colleagues is essential.

    What is it like to work at the EBRD?

    Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

    The EBRD environment provides you with:

    • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
    • A working culture that embraces inclusion and celebrates diversity;
    • An environment that places sustainability, equality and digital transformation at the heart of what we do.

      Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.