Location: Any MSF Office, preferably in a time zone within 2-3 hours of Europe*
Contract: 9 months (replacement for maternity leave) at 100%
Deadline to apply: 3rd of december, 2023
Starting date: Ideally mid January, 2024
*By default, the successful candidate will be offered a contract in the MSF office of their country of residence at the time of application
I. MSF INTERNATIONAL
Mรฉdecins Sans Frontiรจres (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity that binds MSFโs 24 sections, 26 associations and other offices together. MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
II. POSITION BACKGROUND
MSF operational independence is enabled by our financial independence; 98 per cent of our funding comes from private sources, most of it donated by engaged individuals giving small amounts. In 2022, MSF had a private income of 2,161 million euros raised. There are now 40 fundraising markets in MSF. In line with its governance, MSFโs fundraising structure is highly decentralised, and the fundraising objectives and strategies implemented in the different MSF fundraising markets are developed and decided by the national fundraising teams and/ or initiatives. A Global Private Fundraising Framework (GPS), collaboratively developed, provides strategic guidance to MSF sections/ offices and defines the main strategic fundraising priorities. Currently, MSF is working on its new framework starting 2024 (โGPS 3.0โ).
To ensure excellent intersectional coordination, strategy setting and timely decision-making on international issues, MSF works with international functional platforms. The international fundraising coordinator i, who the advertised position is reporting to, is the Chair of the Fundraising platform (DirFund), representing the national fundraising teams. The DirFund is composed of 5 elected fundraising directors from different countries and leads the process of development and implementation of the GPS. The DirFund as well as the wider fundraising community (1000 colleagues) is supported by a small yet growing International Fundraising Team at the International Office (FR-IO) which currently covers the following main areas of work: Coordination, Capacity Building, Fundraising Analysis and Digital Engagement, and now also Quality, Process and Project Management, as well as Grant Writing & Donor Accountability and Business Intelligence Advisory (2024).
The Capacity Building Manager (CBM), who the Capacity Building Senior Officer (CBO) reports to, is developing a capacity building strategy and ecosystem that aims at capitalizing the MSFโs collective intelligence by creating a collaborative and learning community of fundraisers who support, inspire and empower one another. It has 4 pillars: MSF induction, knowledge-sharing, peer to peer support, and innovation, which are being deployed through different programs and tools like: a digital collaborative platform, 12 Communities of Practice, a Mentoring Program, a Peer Review Program, etc. The strategy counts on the engagement and active participation of fundraisers from the network (communities of practice sponsors, Pamoja ambassadors, media database focal points, mentors, reviewers, etc.). The capacity building programs will develop over time as they respond to the strategic objectives defined in the Global Private Fundraising Strategic Framework (GPS) as well as the needs of the fundraising teams in the network.
III. PLACE IN THE ORGANISATION
The Fundraising CBO is part of the international fundraising team at the international office. They report to the Fundraising Capacity Building Manager (CBM). He/she is the functional manager of the CoP (Communities of practice) lead members (sponsors and co-sponsors), Pamoja ambassadors and media database focal points. He/she also provides guidance and support to the whole fundraising community.
IV. OBJECTIVE OF THE POSITION
The Fundraising Capacity Building Senior Officer (CBO) develops and implements the global knowledge sharing and skills building strategy for MSFโs fundraising specialists, identifying and leveraging the collective knowledge to help MSF to globally sustain competitive advantage.
V. MAIN RESPONSIBILITIES
1) Strategy and planning
Determine MSF global knowledge sharing and skills-building priorities by identifying needs in relation to the global fundraising strategic priorities. Design MSF global fundraising knowledge sharing and skills-building strategy and annual plans, as part of the capacity building global strategy and plans.2) Leadership and strategic guidance
Steer, oversee and approve the designing and implementation of the annual plans of all fundraising communities of practice (CoP), the strategic frameworks for fundraising disciplines and all skill sharing initiatives, workshops and webinars in accordance with MSFโs global strategic priorities.Propose and create new intersectional communities of practice (CoP), breakout groups and task forces related to specific fundraising areas when expertise sharing is identified as a movementโs strategic need (12 CoP at present).Lead, engage and provide strategic guidance to CoP leaders (30 sponsors and co-sponsors at present)Identify common needs and synergies across CoPs.Have an in-depth knowledge and understanding of the different fundraising disciplines, and market specificities. Have a good knowledge of the performance of sections and income channels.Stay up-to-date on fundraising trends and latest techniques.Cultivate relationships with key actors of the fundraising sector: fundraising consultants, peers in other NGOs, marketing specialists, etc.3) Foster true learning and lively communities of practice
Lead, guide and support CoP lead members (sponsors and co-sponsors of 12 CoP) in their steering role. Promote a culture of best practice sharing and knowledge transfer amongst fundraisers.Follow the digital conversations among members of the different CoP.Identify best practices that can be widely disseminated through a webinar or other means. Identify experienced fundraisers who can provide support to other members. Contribute to the development of communities of practice analysis and insight, identifying sector insights as well as supporting internal CoP indicators (KPI) integration in the international MSF benchmark.Decide the best digital environment and tools to ensure effective interaction among the CoP members and content sharing. Actively promote internal communication and information management to ensure swift and comprehensive information flows between the CoPs and the international fundraising community at large.4) Contribute to the development of an entire digital ecosystem for knowledge-sharing
Propose and oversee the development of new sites, web parts or functionalities in the fundraising digital portal (in Pamoja) according to the needs of the fundraising community. Participate in the design and implementation of a content management system, across CoP, to share finished materials and creative artwork. Support the lead members of the CoP in developing digital workspaces for each community, together with the community & knowledge management officer. Propose tutorials and educational tools to help WG sponsors, Pamoja ambassadors, and other members make the best use of Pamoja and other digital tools.5) Create and organize learning events
Approve and steer the definition and implementation of the CoP skill share workshops and clinics in close collaboration with the CoP lead members. Lead and coordinate planning, preparation, implementation and follow up of in-person collaborative skill share events organised to drive knowledge exchangeProvide guidance to the CoP lead members in organizing webinars and video calls for best practice-sharing and discussions.Create guidelines on โhow toโ organize learning events online and offline.Explore innovative learning techniques or solutions (i.e. on-line congress)Identify and create a pool of key external experts or consultants โ from the fundraising or private sector โ who can bring new thinking to MSF and act as external speakers or training facilitators.Develop new learning proposals according to specific training needs.Participation and documentation of peer reviews and peer assist sessions (when needed).6) Internal communications plan & induction program Participate in the creation of an internal communications plan with activities and tools to inform the fundraising community about global strategic topics and the capacity building program.Update and evolve the โMSF FR induction e-courseโ and the โonboarding journeyโ to inform and integrate newcomers as active members in the fundraising community.Propose the content of the monthly internal newsletter to inform the community.6) Evaluation
Develop and implement annual evaluation surveys to assess and monitor the levels of awareness, adoption and usefulness of the capacity building model and programs.Participate in the definition and implementation of an organization wide needs assessment, to identify skills/knowledge gaps that need to be addressed.7) General support and administration
Conduct administrative tasks when necessary: update the distribution emailing lists of the international working groups; compile and keep up to date key information from sections; or other administrative tasks to support the International Fundraising Team.Give support to the CBM or general support to the international fundraising team, when needed.