Field Operations Support

Tags: South Sudan mental health finance Environment
  • Added Date: Monday, 31 May 2021
  • Deadline Date: Saturday, 31 July 2021

IRC began working in South Sudan in 1989. South Sudan declared independence in July 2011 following decades of civil war rooted in disputes over religion, ethnicity, resources, governance, and self-determination. The security situation remains fragile and testing operational challenges abound. IRC-South Sudan operates a country office in Juba, and field offices in Lakes, Unity and Northern Bahr el Ghazal states, currently implementing programs in primary health care, community case management, nutrition, environmental health, womenโ€™s protection and empowerment, protection and access to justice and livelihoods.

Job overview

The IRC in South Sudan has been grappling with ensuring efficient and effective implementation of programs, which requires solid operational support that is led by the Field Coordinators and Field Managers.

With the roll out of the new Shared Program Costs (SPC) policy where operational support costs can only be charged on actual implementation, where every donor is charged a fair share of these costs, IRC SS burn rates continue to have an average of 27% lag. This has resulted in a lot of funds (mainly operations costs from the main office and the field offices) being returned to the donors. This threatens our ability to implement and also preposition ourselves for larger more strategic opportunities.

The Country Program has also been grappling with the gap between of that monthly and quarterly projections against expenditure which attracts penalties, which also hit our bottom line.

Additionally, as IRC SS prepares to begin the Strategic Action Planning (SAP) process, significant background information is required to enrich the process, chief of which is a deeper engagement and understanding of the available local, national and international partners that IRC SS could work with and what value both IRC and the partners bring to the table so as to better serve our clients.

Key responsibilities

  1. In close liaison with the Deputy Director, Operations (DDO) and Deputy Director, Finance (DDF), coach and mentor Field Coordinators and Managers in their roles and responsibilities to ensuring support to program implementation and program spending so as to be able to charge SPCs to grants using the new SPC methodology. This will entail building an understanding of the BvA system to be able to analyze budgets and related procurement and spending plans, using BvA and PCM meetings to problem solve and remove barriers to program spending, and facilitate collaboration and communication across program and operations teams.

Regular consultations with the Deputy Director, Programs (DDP), Technical Coordinators, Program Managers and colleagues from the Finance and Grants departments is critical in ensuring that sustainable solutions are obtained.

  1. In close collaboration with the Deputy Director, Programs (DDP) and the Grants department, undertake preparatory work to develop a Partnership Strategy for the South Sudan Country Program that will be incorporated into the Strategic Action Plan (SAP) as per attached Terms of Reference.


  1. Easy to use process flow operations maps.

  2. A brief report with key recommendations to take forward by Field Leads.

  3. Draft Partnerships Strategy for review and comments

  4. Final Partnership Strategy that incorporates all comments from both Technical Coordinators and Technical Advisors.


โ€ข Postgraduate/ Masterโ€™s degree in any development or other social sciences.

โ€ข Extensive experience in Operations and management (10+years) with significant field management/operations running both emergency and development program.

โ€ข Significant knowledge of international humanitarian systems, institutions, and donors, and of procedures, accountability frameworks and best practices in emergency Operation management.

โ€ข Substantial experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors

โ€ข Robust experience of NGO emergency program cycle management, and with experience of working within a complex and matrix organization structure.

โ€ข A very good understanding of field operations, substantial team management experience, ideally including remote line management of teams.

โ€ข Possess solid operational skills.

โ€ข Prior humanitarian experience working in conflict and post conflict settings and an in-depth understanding of the context of South Sudan is desired.

Working environment

Security level: Yellow. The situation in the country is generally calm but can be tense and unpredictable; concerns include criminality, presence of armed troops, and looting.

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Narrowing the Gender Gap: The International Rescue Committee is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including a flexible hour (when possible), maternity leave, transportation support, and gender-sensitive security protocols.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable laws.

Recommended for you