This position is only open for internal candidates.
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
ย Context
The International Organization for Migration (IOM) is the UN Migration Agency.ย With 174 member states it is committed to the principle that humane and orderly migration benefits migrants and society. Established in 1951 and now active in over 400 field locations worldwide, IOM works with partners, government and civil society to:ย
- Assist in meeting the operational challenges of migration and mobility.ย
- Advance understanding of migration issuesย
- Encourage social and economic development through migration; andย
- Uphold the human dignity and well-being of migrants and mobile populations.
IOMโs Regional Office for the East, Horn and Southern Africa oversees, plans, coordinates and supports IOM activities within the region. Through a team of specialists, the Regional office is responsible for project review and endorsement and provides technical support to Country Offices in the region which include Angola, Botswana, Burundi, Comoros, Democratic Republic of Congo, Djibouti, Eritrea, Eswatini, Ethiopia, Kenya, Lesotho, Madagascar, Malawi, Mozambique, Namibia, ย Republic of Mauritius (also covering Seychelles), Rwanda, Somalia, South Africa, South Sudan, Tanzania, Uganda, ย Zambia and Zimbabwe particularly in the area of project development, project implementation, monitoring and evaluation, resource mobilization, resource management, liaison coordination with regional and sub-regional governments, United Nations agencies and other key partners.
Under the overall supervision of the Regional Quality Management & Compliance Officer and the direct supervision of the National Radiology Officer the successful candidate will provideย Teleradiology Center users the following services:
1. Timely and properly upload the CXR image of cases bound to Canada, Australia, and New Zealand cases send from panel sites for Teleradiology chest x-ray reading and submitting to eMedical website.ย
2. Provide identification checking of the CXRs of immigrants and refugees sent to the Teleradiology Center for reading before uploading the image to eMedical to prevent substitution.ย
3. Provide quick and real-time support to the assigned field country operations using the Teleradiology service through live chat methods and emails for providing general support to the Teleradiology service, information communication on the daily caseload, fast notification of status of cases, correcting chest x-ray bio-data errors, guiding the staff on standard bio-data formats, and coordinating any related issues for reporting purposes.ย
4. Coordinate with the Teleradiology systems administrators for cases which need system checking and require actions in the Teleradiology systems.ย
5. Notify the assigned Teleradiology Radiologists when image uploading is complete so that the Radiologists will submit the chest x-ray reports to eMedical system; assist the IOM Teleradiology Radiologist in copying the X-ray reports to eMedical, when required.ย
6. Ensure all the chest x-rays send from the field operations are read and submitted to the system by checking the data in the Teleradiology systems and eMedical and following up with the respective Radiologists or field operations as required.ย
7. Prepare the daily summary of statistical reports on chest x-ray readings and eMedical submissions, send the reports to the field operations by email daily, and file the records in Teleradiology Center accordingly.ย
8. Undertake Daily update of correct records/files in shared folders with complete bio-data in a timely manner.ย
9. Coordinate with the staff in IOM Teleradiology Center, Migration Health Support unit and Teleradiology support colleagues when necessary, for getting more information and assisting others.ย
10. Scan, photocopy and file medical documents as required.ย
11. Provide support during weekends, holidays or outside working hours as well as be a \"stand-by\" focal person on a rotation basis as may be requested.ย
12. Perform such other duties as may be assigned.
Education- University degree in Business Administration, Psychology, Science, Information Technology or a related field from an accredited academic institution, with two years of relevant professional experience in an administrative capacity. OR
- Completed High School diploma from an accredited academic institution, with four years of relevant professional experience.ย Accredited Universities are those listed in the UNESCO World Higher Education Database. ย Experience
- Advanced computer knowledge is an advantage.ย
- Experience with digital radiology and Teleradiology systems is an advantage.ย
- Experience in Migration health work, screening health assessments and eHealth/eMedical services is an advantage.ย
- Previous experience within the IOM Teleradiology Center or direct familiarity with its systems and workflows is highly desirable Skills
- Comprehensive computer skills in Microsoft Office especially in Excel.ย
- Excellent analytical and problem-solving skills.ย Languages
- For all applicants, fluency in English and Kiswahili is required (oral and written). IOMโs official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. ย Required Competencies ย IOMโs competency framework can be found at this link. Competencies will be assessed during the selection process. ย Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.