Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.
Department Programs - Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pactโs impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.
Position Overview
Pact, Inc. seeks a District Hub Coordinator to work on the recently awarded, five-year USAID/Zambia Integrated HIV and Health Activity (ZIH) contract. ZIH will support the USAID and PEPFAR objectives of 95/95/95 and providing service delivery and technical assistance to improve Maternal, Newborn, and Child Health (RNMCH) and Family Planning & Reproductive Health (FP/RH) services. ZIHA will improve, sustain, and further integrate HIV/AIDS, MNCH and FP/RH services at the health facility and community levels and ensure that client-centered, high-impact, high-quality services are available to all Zambians.
The District Hub Coordinator will manage a District-level ZIH office and team of technical, monitoring and evaluation, and Direct Service Delivery (DSD) staff, including Pact and sub-partner staff. The District Hub Coordinator will oversee planning, implementing, and monitoring of program activities in the assigned District. He/She will serve as the senior-most representative of ZIH at District level and will be the point of contact for GRZ and other stakeholders at District level.
This is a Zambia based local Position and open to Zambian nationals only.
Key Responsibilities
Provide strategic leadership, oversight and management for the District Hub including management of Pact assets. Supervise M&E and Direct Service Delivery Staff to ensure timely program implementation according to the workplan and budget, identifying proactive solutions to challenges, and achieving the Districtโs high-frequency, monthly, quarterly and annual targets. In coordination with the Provincial Hub Manager, develop and maintain relationships with District government, target facilities, other USG implementing partners, and other stakeholders to plan, implement, and monitor program implementation. Work with Provincial Hub Manager to lead development of annual workplans and budgets at District level. Lead District team in preparing high quality, timely progress reporting. Ensure ZIH at District level has the necessary human resources for program implementation and service delivery. Monitor performance and deliverables of consultants and sub-partners. Ensure close coordination of activities by sub-partners and other implementers. Collaborate with the Provincial Hub Manager to ensure District ZIH staff receive all needed technical, operational, and administrative support to deliver quality and timely results in all project activities. Comply with Pact policies and requirements and enhance the same among District Hub staff with respect to health and safety, child safeguarding, anti-fraud and other relevant policies and procedures. Oversee District Hub budget including tracking spending, disallowed cost, review and approve staff travel requests, travel reports, partnersโ cash requests and liquidation reports, approve all District Hub expenses, etc. Ensure that Pactโs internal control system is strongly functional within the District Hub, and that Pact and subpartner staff comply with Pact policies and donor rules and regulations. Ensure proper implementation of Pactโs performance management systems for direct reports. This includes setting annual performance goals, conducting one to one meeting, proactively addressing performance issues through regular, constructive, and honest feedback, and coaching and identifying necessary staff development needs for direct reports. Ensure that all vacant positions are filled in a timely way by working closely with the Provincial Hub Manager and HR department. Provide mentoring, guidance and training on Pact policies, procedures, tools, and methodologies, as needed to the team members. Coordinate joint supportive supervision visits including with District government and other stakeholders to monitor project implementation progress, quality of services delivered to beneficiaries, and data quality. Represent ZIH in public events and meetings and coordinate with other donor funded programs. All other duties as assigned.
Employee complies with all company policies and procedures, including completing all compliance training topics by the deadline to satisfy each and receiving the corresponding acknowledgment statement that the training has been completed.