Org. Setting and Reporting
This position is located at the United Nations Regional Information Centre (UNRIC) in Brussels, within the Information Centres Service (ICS) of the Strategic Communications Division (SCD) of the Department of Global Communications (DGC). UNRIC is part of the global network of United Nations Information Centres (UNICs), which are the principal source of information about the United Nations system in the countries where they are located. UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by producing and disseminating UN content to local audiences in local languages; engaging local and regional partners; and, overall, bringing the United Nations closer to the peoples it serves. The incumbent is accountable to the Under-Secretary-General (USG) for Global Communications. He or she is under the general supervision of the Director of SCD and reports directly to the Chief of ICS.Responsibilities
Within delegated authority, the incumbent is responsible for the following duties:
• Lead, supervise and carry out the work programme of the United Nations Regional Information Centre (UNRIC) in Brussels that covers 22 States in Western Europe; coordinate, strategize and ensure cohesion across the multilingual communications work carried out by the nine UNRIC Desk Officers and Web team;
• Undertake or oversee the programmatic and/or administrative tasks necessary for the functioning of UNRIC, including the preparation of budgets, reporting on budget/programme performance, recruitment of staff, and evaluation of staff performance;
• Manage, guide, develop and train staff under his or her supervision; ensure use of clear and concise writing; foster teamwork and communication among staff in the information centre and across organizational boundaries;
• Initiate and maintain high-level contacts on communications matters with the institutions of the EU, including the European Commission, the European Council, the European External Action Service and the European Parliament to enable UNRIC to emphasise the "Europe-wide angle" of the UN messages it disseminates throughout the region; and coordinate regional work programmes and communications campaigns with the United Nations Information Services (UNIS) at Geneva and Vienna, as needed.
• Conceptualize, design and execute the Department of Global Communications (DGC) Global Communications Strategy, programme and activities in the work region; supervise and drive the development of high-profile multimedia communications campaigns as well as digital and social media content in multiple languages and in coordination with DGC HQ teams as needed; develop a network of effective digital influencers and opportunities for cross-promotion on issues of common interest; set quality and production standards for information dissemination; approve the preparation, from research to publication, of UN newsletters, periodicals, reports and books; supervise the creation and maintenance of networks of high level communications contacts with members of media, governmental agencies, international organizations, civil society, educational institutions, and members of the creative community in the work region; work with Desk Officers to develop outreach to key target audiences, including youth.
• Provide diverse materials (e.g. briefings, speeches, presentations), technical and policy advice on highly complex communications issues related to the operation of a large information centre to the Under-Secretary-General for Global Communications and other UN senior officials; provide Headquarters with media reports regarding highly complex conditions and public attitudes towards the UN in the work region; ensure that the policies and activities of the UN are conveyed accurately and promptly, within highly complex political, substantive and/or operational situations, to the national authorities.
• Conduct highly sensitive political liaison work in the region of responsibility; lead and supervise activities to promote and coordinate the communications and public information aspects of visits by the Secretary-General, UN senior officials, and/or UN delegations to the work region, including the visits of UN senior officials to EU institutions; serve as lead spokesperson for highly complex public information programmes.
• Ensure that the outputs produced by UNRIC maintain high-quality standards and comply with the relevant mandates of DGC; that reports are clear, timely, objective and based on comprehensive data; report to intergovernmental bodies on programmatic and/or substantive issues, as appropriate, particularly those presented in biannual and/or annual reports; present position papers and reports to intergovernmental bodies, as appropriate.
• Manage the promotion of joint activities between DGC and UN System entities and organs in the work region and with partners within the institutions of the EU;
•Conceptualise a strategy for strengthening the communications impact of the Organization in the work region and vis-à-vis the institutions of the EU; Serve as Chair of the United Nations Communications Group (UNCG); lead coordinated UN communications and provide strategic communications guidance and crisis communications support to UN System entities and organs in the work region.
• Supervise the organization of meetings, seminars, etc. on substantive issues in the work region; lead international, regional or national meetings, supervising programmatic and/or substantive and organizational discussions with representatives of other institutions; represent UNRIC at international, regional or national meetings in addition to representing the Centre at UN interagency meetings, seminars, etc. on substantive issues.
• Ensure appropriate tools and methods are in place and used to measure and evaluate programmatic impact with timely reports to Headquarters.
• Perform other relevant duties and special functions, as required by Headquarters.
• PROFESSIONALISM: Demonstrated experience of public information techniques, including audience-focused strategic communications; proven ability to implement effective media campaigns and to develop products and activities targeting the media; ability to identify communications opportunities and problems and to articulate these to clients. Knowledge of the role and functioning of the European Union (EU) and its institutions. Ability to advise on communications crises, assess communications environments, and develop and implement communications strategies in the work region with various promotional and distribution techniques. Ability to make decisions with an eye to the impact on others and on the Organization and to apply rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and expertise of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
• JUDGEMENT AND DECISION MAKING: identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
• MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
An advanced university degree (Master's degree or equivalent) in journalism, communications, public information, international relations or a related field is required. A first-level university degree in combination with two years of qualifying experience may be accepted in lieu of the advanced university degree.Work Experience
A minimum of 15 years of progressively responsible experience, including 5 years at the international level, in public information, communications, journalism, international relations or related area is required.
Experience in implementing strategic, multimedia communications campaigns, public speaking and working in and with traditional and digital media is required.
Experience in resource administration, including budget preparation, recruitment and/or conflict management and resource mobilization is required.
Experience supervising a large office, unit or section of at least 10 people within the United Nations common system, or a comparable international organization is desirable.
Experience with the political, social and economic context of the region of responsibility is desirable.
Experience working in communications in the United Nations common system or a comparable international organization is desirable.
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English and in French, is required. Knowledge of other UN official languages is desirable.
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.Special Notice
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Appointment at the United Nations is subject to mandatory adherence to the United Nations Financial Disclosure programme. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply.
For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 30 September 2020, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, China, Comoros, Cuba, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Namibia, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.