Summary of the Position:
FHI Clinical is seeking a Director of Client Solutions to support business development, support our growing sales team and be responsible for driving sales with Clinical Phases I-III clinical trial sales. We are seeking a Business Development Director with assigned territories in the US: East Coast, West Coast, Southeast and Midwest. This position is closely aligned with internal FHI teams and is responsible for communicating both the scientific and operational benefits of FHI Clinical trial services to prospective clients. As part of the FHI Clinical Business Development team environment, the individual in this role will contribute to the continued growth and success of FHI Clinical.
Essential Functions:
Achieve FHI Clinical presentations, RFP generation, and sales targets
Actively prospect and generate new sales and business opportunities within assigned customer territory
Cultivate strong, long-term relationships with customers and develop in-depth knowledge of the organization
Collaborate with internal FHI Clinical staff regarding the development and procurement of proposals
Establish and maintain frequent contact with customers through focused client visits and presentations (both virtual and in-person)
Actively network with clinical research organizations (CROs) and pharmaceutical industries to establish relationships and to identify potential opportunities
Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for awards and non-awards
Maintain and update information within FHI Clinical CRM database with appropriate sales activity data
Perform general strategic and tactical account planning, management, and execution
Support FHI Clinical marketing initiatives when necessary (e.g., conferences, symposia attendance)
All other duties as assigned
Knowledge, Skills and Abilities:
Strong knowledge of the clinical research industry and pharmaceutical/biotech industries
Expert-level knowledge and experience with business development practices and reporting guidelines.
Provide innovative and strategic leadership to multiple divisions and can gain cross-functional support for major projects, improvements, or changes
Strong knowledge of concepts, practices and procedures; the ability to apply that knowledge in varied situations
Advanced analytical skills
Expert knowledge of project and process management
Possess a full understanding of the organizational structure, policies and practices, and the impact on own area and the entire organization
Must have excellent communication, diplomatic and negotiation skills
Intermediate to complex level of technology aptitude
Ability to multi-task, meets deadlines, and accomplish goals
Must be able to provide accurate, expert-level advice to reach outcomes that will enable the achievement of overall department and organization goals.
Position Requirements:
Education: Bachelorโs degree, preferably in business or related field
Preferred Job-related Experience minimum of 3-5years of clinical research or life sciences sales experience
Additional Eligibility Qualifications: This position is a performance-based role requiring a variety of behaviors and skills including reliability, high motivation, well-organized, results-oriented, customer-focused, and possess excellent interpersonal and presentation skills.
Preferences: Proven track record of developing and effectively implementing sales strategies, business plans, forecasts and budgets, and achieving sales results
Physical Expectations:
Typical office environment.
Ability to sit or stand for extended periods of time.
Ability to lift or move 5-50 lbs.
Travel Requirements:
Expected travel time is 30-60% for this position.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change,or new ones may be assigned with or without notice.FHI Clinical, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicantsโ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicantโs tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others โ and yourself.
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