DATA SUPPORT INTERN

Work LocationJordan Field Office - Protection & Neutrality Unit Expected durationMore than 3 months Duties and ResponsibilitiesUnder the supervision of the Data Support Officer, the Intern may be assigned matters such as: • Data Collection: Conduct data collection from Protection staff, programme offices, area offices and relevant units. Support data collectors to improve the data quality and accuracy and undertake quality assurance of collected data. • Technical Support: Support resolving and following up on technical issues raised by field teams and managing user profiles for various software packages. • Results-Based Monitoring System: Support timely and accurate data collection for indicators to meet Jordan Field Office reporting requirement. • Meeting Coordination: Assist in planning, coordinating and participating in meetings, including taking minutes when requested. • Any other related duties assigned by the supervisor. Qualifications/special skills• Applicants must be students enrolled in or have recently completed (i.e. commencing the internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or the university degree programme (minimum bachelor’s level or equivalent). • The field of study should be Information Technology, such as Computer Information Systems, Data Science, Management Information Systems, or another related field. • Applicants are not required to have professional work experience, although prior work experience will be an advantage. • Excellent IT skills, especially MS Word, MS Excel and MS PPT are required. • Work rights in Jordan: The applicant should have the right to work and reside in Jordan. Languages• Excellent command of spoken and written English. Additional InformationBACKGROUND: The Protection Team at UNRWA Jordan Field Office (JFO) leads the safeguarding and promoting the rights of Palestine refugees. Protection ensures that humanitarian principles and standards are upheld across all UNRWA facilities and by all staff, fostering safe, inclusive, and gender-appropriate environments for refugees of all ages. On completion of the internship, the candidate will have gained: As a UNRWA JFO team member, interns will be involved in various programmes of the Jordan Field and will receive guidance, supervision, and on the job training on a regular basis. Through the assignment, interns will gain a good understanding and increase their knowledge of data and information management practices and approaches in Protection. Interns will also be able to develop a network of contacts within UNRWA. Interns will get exposure to the Humanitarian Principles (humanity, neutrality, impartiality, independence) and acquire knowledge of Refugees Protection in a fast-paced multi-cultural environment. DESIRABLE QUALIFICATIONS: • Advanced IT Skills – focusing on data management and visualization, software applications. • Strong soft skills such as communication skills (different types of texts, communication channels, and audiences). • Creative and critical thinking. • Knowledge of Arabic is an asset. • Ability to manage the workload effectively. COMPETENCIES: • Professionalism: Knowledge of information management and record keeping in electronic media. Evaluates data and courses of action to reach logical, pragmatic decisions. • Creativity: Actively seeks to improve process and operations. Offers new and different options to solve problems or meet needs. • Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. • Technological Awareness: Keeps abreast of available technology. Seeks to apply technology to appropriate tasks. Shows willingness to learn new ways of doing. • Attention to Detail: Ensuring accuracy and consistency in data reports. APPLICATION PROCESS The motivation letter must include: • Explain your interest in UNRWA and why you are the best candidate for this specific internship. Due to the high volume of applications received, ONLY shortlisted candidates will be contacted for a further selection process. GENERAL INFORMATION: UNRWA staff and complementary personnel are expected to uphold the highest standards of integrity, neutrality and impartiality at all times. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is an equal-opportunity employer and welcomes applications from all genders. UNRWA encourages applications from qualified females. This is an unpaid internship opportunity. All costs connected with an intern’s participation must be borne by the intern. At the stage of acceptance of an internship placement, interns must prove to the satisfaction of UNRWA that they have adequate medical and accident insurance coverage prior to commencing the placement. Intern placements shall not constitute employment by UNRWA. Interns are considered to be complementary personnel with non-staff status. The purpose of the internship program is not to lead to further employment with UNRWA but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship. Interns are eligible to apply as external candidates for UNRWA staff vacancies in accordance with normal selection procedures. Please note that UNRWA does not charge fees at any stage of the application process. UNRWA is a non-smoking environment. Intern Specific textInterns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.