Organizational Setting and Work Relationships
In humanitarian emergencies where UNHCR is designated as the CCCM Cluster Lead Agency under the Cluster Approach, the CCCM Cluster Coordination Officer performs a dedicated coordination, strategy development and advocacy function. In smaller emergencies this function will be performed at national level, in these situations the incumbent reports directly to the UNHCR Representative who has final accountability for the performance of UNHCR as Cluster Lead Agency and the incumbent liaises with the Global SC Coordinator who has global responsibility for the performance of UNHCR as Global Cluster Lead Agency. In larger emergencies this function will be performed at sub-national level, the incumbent will report to a P4 CCCM Cluster Coordinator at national level on functional issues and to the respective Head of Office on administrative issues. In some cases of large emergencies, the incumbent may perform a function of deputy cluster coordinator at the national level in support of the P4 CCCM Cluster Coordinator reporting directly to them.
Strategic Direction and Coordination
Ensure, for the Area of Responsibility (AoR), that UNHCR delivers on its commitments and accountability as co-lead of the Global CCCM Cluster, which in turn is able to support preparedness and provides the technical capabilities needed for timely, effective and well-coordinated interagency humanitarian response to needs of management and coordination in camp and camp-like settings.
Reaffirm UNHCR¿s leadership of the Global CCCM Cluster through the provision of relevant contributions to the IASC bodies, GCCG as well as global initiatives, which include quality input from CCCM partners while also being informed and guided by operational experiences and realities.
Provide high-quality advice for decision-making and operational responses relevant for CCCM within the AoR and throughout the life-cycle of a crisis, ensure they are tailored to the location context (such as guidelines, protection considerations).
Contribute to the development of a National CCCM Cluster Strategy within a consultative process including CCCM partners and the local government and ensure that the CCCM response is driven by this strategy.
Promote the integration of the CCCM Strategy into the Humanitarian Country Team¿s common humanitarian action plan.
Contribute to the update, as appropriate, of the CCCM Strategy: ensure proper linkages with Protection, DRR, relief, recovery and development efforts. Ensure that appropriate transitional measures are in place for handing over to recovery and development actors.
Support activities of the Global CCCM Cluster and its partners and their funding by a broad/diversified donor base.
Ensure UNHCR leadership in IDP response capitalizes on the actively sought-after synergies between the three clusters it (co)leads.
Represent UNHCR in inter-agency cluster processes within the AoR, establish and maintain appropriate contacts with other UN agencies, NGOs and other actors so as to foster effective mechanisms to facilitate collaboration and exchange of information on IDP situations.
Promote the development and/or update of the contingency planning and emergency preparedness measures within the AoR.
Advise Country Operation(s) on how to set up and mainstream CCCM processes with the country team and at the points of delivery, design and deliver relevant trainings and workshops as well as develop tools to increase knowledge and competence in camp management as well as enhance coherence and quality in the delivery of all key stakeholders in this area.
Participate in internal and inter-agency emergency missions to reinforce and assist Field Operations in the assessment of co-ordination and management measures being put in place for effective delivery of UNHCR services or other humanitarian responses for which UNHCR is a Cluster lead.
Partner with other humanitarian actors to plan and evaluate IDP cluster approaches to Camp Coordination and Management, ensuring that latest lessons learnt and best practices are widely disseminated for replication and where possible, are formulated into policy guidelines to further improve humanitarian response to IDP situations.
Needs Assessment, Resources Mobilization and Allocation
Within the AoR, lead, coordinate and conduct within the CCCM Cluster, and at Inter-Cluster level, coordinated needs assessments, including ensuring that there are comprehensive and effective assessments of needs at a site level that allow humanitarian actors to respond effectively in a prioritised manner.
Ensure that the CCCM Cluster addresses all of the identified needs of the affected population and/or brings/identifies the appropriate service provider to do so.
Ensure CCCM staff and partners at the local level are able to access guidance as well as the necessary tools, resources and support to recognize and respond effectively to the protection needs/risks of crisis-affected populations in the context of communal (camp and camp-like) settings throughout the cycle of a crisis.
Coordinate the delivery of CCCM and/or CM training activities for CCCM Cluster members, other local partners, and relevant authorities.
Standard Setting and Implementation
Ensure that the CCCM response is informed by appropriate relevant standards, such as those in the SPHERE guidelines and the UNHCR Emergency Handbook, and by accepted good practices.
Foster appropriate collaboration with CCCM response-related clusters of Shelter, Early Recovery, Education, Health, Logistics, Multi-Purpose Cash, Protection, WASH, the RRM mechanism, Coordination and Common Services and Emergency Livelihoods and Social Cohesion in the work of the CCCM Cluster.
Coordinate the integration of cross-cutting issues in the work of the CCCM Cluster, including age, gender, environment and diversity, community-based approach and the participatory involvement of the beneficiaries.
Information Management, Monitoring, Evaluation and Reporting
Work on the development of a functional information management strategy and reporting/information sharing mechanisms within the CCCM Cluster; with the other IASC clusters; the government; the larger humanitarian community, including donors; UNHCR internal mechanisms; and with the Global CCCM Cluster co-lead agencies and partners.
Oversee the production of CCCM Cluster analytical reports, including with regard to the trends and patterns of protection risks, and population movements, and promote that the information on affected population is disaggregated by sex and age.
Ensure that the CCCM Cluster produces regular updates on the concerns of the affected population, the response by CCCM actors, the gaps, challenges and recommendations.
Advocacy and Promotion
Identify core advocacy concerns for the CCCM Cluster through a consultative process: develop joint cluster/ inter-cluster initiatives to ensure regular and consistent advocacy.
Ensure a consistent interpretation and application of international law and related UNHCR and IASC legal standards and policies for the adequate provision of shelter.
Ensure the CCCM Cluster's adherence to international human rights instruments, the Guiding Principles on Internal Displacement as well as other relevant international and regional instruments; in cooperation with the Humanitarian Country Team.
Education & Professional Work Experience
Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Field(s) of Education
Law, Political Science, Economics, International Relations,
Business Administration, Social Science or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Relevant Job Experience
Relevant experience in different international organizations (e.g. UN agencies, INGOs, IOs, Donors, Red Cross Red Crescent). Knowledge of CCCM and protection technical guidelines and standards.
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.