DEADLINE FOR APPLICATIONS14 October 2024-23:59-GMT+01:00 West Africa Standard Time (Kinshasa)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
ORGANISATIONAL CONTEXT:
The Democratic Republic of Congo (DRC) is one of the largest hunger crises in the world. Hunger and conflict fuel one another, with armed conflict and widespread displacement prevailing for the past 30 years and multiple other crises compounding DRC's humanitarian challenges. In recent years, the country has witnessed an increase in insecurity and armed conflicts in the East, resulting in recurrent displacements, and subsequently, worsening levels of food insecurity and threats to durable solutions.
The security situation is not anticipated to improve significantly in the context of the regionalization of the conflict and MONUSCOโs phased withdrawal. These recent developments have further increased challenges for humanitarian access, particularly in the country's eastern provinces. These include ongoing hostilities and violence against humanitarian personnel, assets and facilities; interferences in the implementation of humanitarian activities; compounding constraints related to the physical environment and lack of infrastructure.
WFP aims to strengthen its capacity to obtain and maintain humanitarian access to beneficiaries in coordination with cooperating partners and other UN agencies. This work would entail developing strategies to increase WFP acceptance, strengthening analysis and networking with local stakeholders, and step up internal coordination mechanisms.
JOB PURPOSE:
The Business Transformation Officer (BTO) role is essential within the TEC unit, tasked with overseeing all Digital Assistance Services (DAS) operations. Working in coordination with area and field office staff, the BTO coordinates beneficiary management-related activities. Moreover, this role involves collaboration with the risk team to execute the Global Assurance Project (GAP) action plan. The BTO also engaged in the deployment of DAS for the DRC CO, facilitating the registration of beneficiaries, and managing activities per the WFPโs operational needs. This position requires coordinating with different units with a focus on both the operational and strategic levels.
Partner with the business to understand their vision, mission, needs, and operating environment to transform business objectives into solutions exploiting IT capabilities.
KEY ACCOUNTABILITIES:
Support the development of functional work plans, ensuring compliance with wider WFP policies, standards, and strategies.
Continuously improve guidelines, processes, and procedures of Business Relationship Management, Business Analysis, and IT Project Management functions.
Build and nurture relationships with the business counterparts to understand and anticipate the direction of the business and ensure alignment of providerโs solutions with changing business requirements and priorities.
Participate in identifying business needs and propose well-researched ideas for new or improved systems, tools, and processes that assist in meeting WFP objectives.
Manage business expectations in servicing business needs and oversee the success of solutions, seeking ongoing opportunities to support or increase the business value from those solutions.
Propose change and continuous operational improvement that supports business capabilities, by defining needs, modeling the business, and recommending solutions that deliver value for business priorities.
Communicate business objectives, requirements and process flows, to ensure common understanding and prioritization between stakeholders for their smooth implementation.
Test and perform in-depth analysis of IT solutions to ensure they address business objectives, needs, requirements, and process flows efficiently and effectively.
Manage estimates, business cases, planning, and risk identification to ensure the delivery of IT solutions into the business to the agreed time, budget, scope, and quality.
Manage a team of staff, providing coaching, training, and guidance to ensure appropriate development and enable high performance.
STANDARD MINIMUM QUALIFICATIONS:
Education: University degree in Computer Science, engineering, or other relevant field.
Experience: Minimum of 05 years of postgraduate progressively responsible experience in the Technology domain.
Language: International Professional: Fluency (level C) in the English and French language.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
Has effectively managed IT projects and supervised project team members.
Has analyzed and translated user requirements into new business processes and applications.
Has formed strong partnerships with relevant parties to help meet the business's IT requirements.
TERMS AND CONDITIONS
This is an International Professional position, and candidates must be a national of a country other than the country of assignment.
Mobility is and continues to be, a core contractual requirement in WFP. The selected candidate will be employed on a fixed term as well as a rotational contract with a probationary period of one year.
WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org)_including basic salary, post adjustment, relocation entitlement, visa, travel, and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.
The selected candidate will be required to relocate to Kinshasa, Democratic Republic of the Congo to take up this assignment.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, and complete and includes your employment records, academic qualifications, language skills, and UN Grade (if applicable)
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passports, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.