Audio-Visual Technician - Streaming and Broadcasting

JOB SUMMARY:

At CSIS we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from traditionally underrepresented groups. 

The Center for Strategic and International Studies (CSIS) is a non-profit, bipartisan public policy organization established in 1962 to provide strategic insights and practical policy solutions to decision makers concerned with global security and prosperity. Over the years, it has grown to be one of the largest organizations of its kind, with a staff of some 200 employees, including more than 120 analysts working to address the changing dynamics of international security across the globe.

This position serves as a Technician for the Streaming & Broadcasting team at CSIS. Primary responsibilities include operation of all Audio Visual (AV) equipment and basic Information Technology (IT) support for in-building and virtual event requests at CSIS headquarters. The AV Technician will serve as the onsite AV/IT point person for events, meetings, and other AV issues and respond immediately to telephone calls, emails, and personnel requests for support.

This person plays a key role in the day-to-day function of CSIS’s virtual operations and will work directly with the Streaming & Broadcasting team, as well as closely with the IT team. We plan to invest into this position in terms of skills development and further trainings/certifications.

This is a full-time, salaried, non-exempt position. The minimum salary for this role is $55,000/yr. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential functions may include, but are not limited to the following:

• Troubleshoot system problems to quickly restore normal operation of conference rooms and other AV issues including but not limited to staff computers and offices
• Operates and troubleshoots production systems for virtual and hybrid productions
• Assist Producers with livestreaming events
• Video editing of streamed events
• Assist with system and equipment maintenance and repair to maintain high performance quality and long-term reliability
• Communicate with the building staff and have a strong presence at CSIS as the go-to AV/IT person for virtual event/meeting issues
• Set-up and assists with Video Teleconferences (VTC)
• Communicates well to ensure capabilities, standards, and best practices are in line with expectations from programs and the executive team at CSIS
• Keeps up to date on the latest trends and technology for video production and consumption in social/digital
• Eager to learn about signal path and AV equipment leveraged for live event coverage
• Other relevant duties as assigned

KNOWLEDGE, EDUCATION, AND EXPERIENCE:

• One year or more of work experience being responsible for A/V technology in a live production environment (V2, A2, L2, theater, or broadcast technician) desired, or an equivalent educational experience is required
• Technical or Bachelor's Degree preferred
• Solid understanding of IP-based technology and modern communication infrastructure including Zoom & Microsoft Teams
• Proficiency with Windows and Macintosh operating systems
• Experience with NewTek, Dante, AMX, & Crestron equipment is a plus
• Video editing experience and familiarity with Adobe Premiere is a plus
• Ability to work in a fast paced, high-pressure environment and maintain superior customer service demeanor while working with C-suite executives and experts
• Ability to simultaneously work on multiple projects at any given time
• Eager problem solver, has a can-do attitude, and is cool under pressure
• Must be able to adapt to changing priorities and meet the demands of a complex work environment
• Must possess strong oral and written communication skills and demonstrate strong interpersonal skills
• A team-oriented individual
• Flexible hours for availability
• Ability to lift equipment weighing up to 50lbs & climb ladders to service equipment
• Interest in current events, national security & foreign policy is a plus

PHYSICAL REQUIREMENTS AND WORK CONDITIONS:

The physical demands are representative of those that must be met by an employee working in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. This job can be fully remote, fully onsite, or hybrid.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Affirmative Action/Equal Opportunity Employer.

HOW TO APPLY:

Please be sure to submit a résumé and cover letter at https://careers.csis.org/.