Associate Information Management Officer

Only candidates who are not nationals of the country of assignment are eligible to apply to this position

Hardship LevelE (most hardship)

Family TypeNon Family with Residential Location

Residential location (if applicable)

Addis Ababa,Eth Fed Dem Rep

GradePR2

Staff Member / Affiliate TypeProfessional

* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.

In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.

ReasonFast Track > Fast Track

Remote work acceptedNo

Target Start Date2023-07-20

Job Posting End DateJuly 27, 2023

Standard Job DescriptionAssociate Information Management Officer Organizational Setting and Work Relationships The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern. Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Deputy Representative or other IM staff or designated manager, the Associate Information Management Officer supports data and information management activities in the relevant country and regional offices. They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues. Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders - including persons of concern. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans. Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners. Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties Coordinate data and information management activities: - Participate in the data and information management team and activities. - Contribute to the design and implement data strategies and systems. - Assist the data team and others communicate the status, value, and importance of data. - Support the collection, storage, management and protection of data. - Support consolidation of data systems, including the interoperability of operational data and systems. - Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response. - Support the coordination with HQ, external and regional partners on data and information management efforts - Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues. - Support data security, data protection and responsible data-sharing. Support offices with data and information management: - Support the analysis of primary and secondary data for interpretation and evidence-informed decision making. - Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies. - Provide technical and training support to operations. - Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies). - Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators. - Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses. - Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau. Undertake data and information management activities at the Global/Regional/Country level: - Help consolidate data and information for country, regional and global analysis. - Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination) - Support analysis for comparative country, regional and global analysis, including political and socio-economic trends. - Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.). - Support cross-country assessment and situational analysis, such as in regional RRP situation or COP. - Support the analysis of trends concerning changes at the outcome and impact levels. - Develop information management products such as indicators, templates, maps and dashboards. - Help ensure data is curated and stored in data registries and libraries in accordance with standards. - Undertake geospatial and statistical analysis. - Provide population movement tracking systems and other population data systems. - Support web-based data portals. - Support solutions for meeting `communication with communities¿ information and data needs. Work in close collaboration with: - All staff to further data literacy and assist in interpretation the data; - Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR; - Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC); - Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes. - Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans; - Protection staff on the design, implementation and analysis of protection and case monitoring systems; - Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption; - Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis. - Senior management to understand and serve their information and knowledge needs. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Social Science; Statistics; Information Management; Physical Science; Economics; Data Science; Geography; GIS; Engineering; Demography; Computer Science; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Not specified (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience with data sharing, data management and data analysis to support policy formulation and implementation. Desirable Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques. Functional Skills DM-Data collection methodologies DM-Data Management DM-Database Design & Development DM-Data Collection and Analysis DM-Metadata Creation & Management IM-Statistics Analysis DM-Open Source Software & Data DM-Population census and econometrics DM-Protection Data Management Systems DM-ArcGIS (Geographic Information System) DM-Cartographic Skills SP-Design tools such as Global Positioning System (GPS) CL-Cluster Information Management Tools, Resources and Approaches PG-Needs Assessment and Response Analysis DM-Data governance, quality assurance and preservation DM-Data Interoperability DM-Data science methodologies DM-Development of and revision of data standards DM-Qualitative data analysis DM-Quantitative data analysis (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile - Mastery of automated data collection and processing mechanisms. Use of existing data collection tools such as Kobo, ODK and programming of automated scripts for data processing in order to produce interactive reports.
- Mastery of APIs for data collection and/or processing tools (KOBO, PowerBi, PowerAutomate, etc.).
- A flair for data analysis.
- Be able to propose an innovative way of collecting, processing and presenting data, exploiting the power of the latest technologies in terms of automation and artificial intelligence.
- Be able to adapt quickly by proposing simplified and varied mechanisms for organizing information management work.
- Prior relevant working experience in the region, particularly in the Sahel region, and in emergency operations.

Required languages (expected Overall ability is at least B2 level): French

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Desired languages

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Operational context

Occupational Safety and Health Considerations: To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

Since the conflict in Sudan erupted in mid-April 2023, and according to the latest figures, Chad currently hosts some 230,000 new arrivals (out of which some 192,473 are already “fixed” or counted), this situation has led to the forced displacement, spread across the provinces of Ouaddai, Sila, Wadifira amd Ennedi Est, mainly in the sub-prefectures of Borota and Addé, with the key entry points being the localities of Kulbus, Mahamata, Werwerta, Beida, Amdjerema/Dogdoré, Sarafbourgou, Mashiborgho and Maguilta. The situation continues to be tense in Sudan, refugees continue to arrive in Chad, fleeing from Darfur region, especially El Geneina and El Fasher cities.

On 17 May 2023, a Level 2 emergency was declared for the neighbouring countries of Sudan, including Chad. Considering the above, and as the humanitarian situation in Sudan continues to deteriorate, the High Commissioner decided to upgrade the Level 2 emergency to a Level 3 for the Sudan and for the refugee and returnee situation in Chad, Egypt, and South Sudan.

In this context, the operation in Chad reinforces its offices with the necessary capacities to respond effectively to the protection and assistance needs of the new refugees in the existing and new camps and maintain adequate capacity at the various entry points to continue to assist new arrivals.

Under the supervision of the Head of Sub-Office, the Associate Information Management Officer will design, develop, manage, and use information with insight and innovation, support decision making and create value for the Abeche sub-office. The incumbent will organize and accompany the collection of data (statistics, partners data (3W, 6W)) on platforms (Progress, Excel, Kobot, etc.), ensuring that the data collected is cleaned up, whatever its source. S/he will produce reporting documents (maps, graphs, interactive dashboards), ensuring that the Sub-Office has access to the most recent data, regular monitoring of data collection with colleagues, monitoring of partner data.

Living and Working Conditions:

Candidates applying to positions in Chad should be prepared to work under challenging conditions and be able to manage stressful situations. All the duty stations in Chad are classified E, except N’Djamena which is at D.

Accommodations can be found in Abeche and UNHCR Staff can choose their residence while respecting Residential Security Measures.

The climate is hot and semi-arid, with a rainy season from June to September. Electricity supply can be unstable and international staff members are provided generators by the office. Water supplies work in most areas but a personal food and drinkable water supply is required. Most relevant supplies can be found on local markets though choice can be limited compared to other hubs and prices are high as most goods are imported. Banking facilities are available through local banks, such as Ecobank and BCC and ATMs are also operational. A French military base is located adjacent to Abeche airport. The RR cycle in Abeche is 8 weeks as well as in other duty station except Bagasola which is 6 weeks.

There are specific security measures to be taken into consideration. Aside from the mandatory security briefing provided to the staff upon arrival in N’Djamena with specific location information and requirements:

• All UN personnel must complete their BSAFE training online
• Per the classification of roads, all road movements between cities should be accompanied by an armed escort in the SRM East zone. These movements are conditioned by a granted security clearance through TRIP
• Unless exceptionally allowed all road movements between cities must be started after 6 a.m. and completed by 6 p.m.
• All movements of UNSMS vehicles in Abeche are allowed only between 6:00 a.m. and 10:00 p.m, while all movements of UNSMS vehicles in Farchana, Goz Beida, Iriba, Amdjarass and Guéréda are allowed only between 6:00 a.m. and 8:00 p.m.

  Additional Qualifications

  SkillsCL-Cluster Information Management Tools, Resources and Approaches, DM-ArcGIS (Geographic Information System), DM-Cartographic Skills, DM-Database Design & Development, DM-Data Collection and Analysis, DM-Data collection methodologies, DM-Data governance, quality assurance and preservation, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, DM-Development of and revision of data standards, DM-Metadata Creation & Management, DM-Open Source Software & Data, DM-Population census and econometrics, DM-Protection Data Management Systems, DM-Qualitative data analysis, DM-Quantitative data analysis, IM-Statistics Analysis, PG-Needs Assessment and Response Analysis, SP-Design tools such as Global Positioning System (GPS)

  EducationBachelor of Arts (BA): Demography (Required), Bachelor of Arts (BA): Information Technology (Required), Bachelor of Arts (BA): Social Science (Required), Bachelor of Arts (BA): Statistics (Required)

  Certifications

  Work Experience

  CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

  UNHCR Salary Calculator

  https://icsc.un.org/Home/SalaryScales

  Compendium FT for the Sudan Situation

  Additional Information

  Functional clearanceThis position requires Functional Clearance