Whole of Syria: Country Investigation Volunteer – Amman

For the past 30 years, international NGO Acted has been going the last mile to save lives. Currently, Acted supports 20 million people across 43 countries to meet their needs in hard-to-reach areas – and pursues a triple mandate as a humanitarian, environmental and development aid actor. Acted relies on an in-depth knowledge of local territories and contexts to develop and implement relevant long-term actions, with a wide range of local and international partners, building together a “3ZERO” world: Zero Exclusion, Zero Carbon, Zero Poverty

ACTED Syria

Since 2012, Acted has been implementing projects with vulnerable communities in Syria with a two-fold approach: Acted provides life-saving support to vulnerable displaced persons, returnees, and host communities across Syria, through multi-sectorial rapid emergency services, and implements a wide range of resilience building interventions. Thus, Acted has been able to strengthen its links with Syrian local communities and to develop an in-depth knowledge of local dynamics. A team of 900+ is currently working in Syria.

You will be in charge of

The Investigation Intern will be in charge, under the Investigation Manager of contributing to the Investigation Unit alerts’ management, providing administrative support to the Investigation Unit as well as any other related tasks:

• The Investigation Intern will be updating the WoS IU trackers- under the direct supervision of the Investigation Manager and Investigation Officer.
• The Investigation Intern will support in investigating low sensitivity level cases communicated to the Investigation Unit with documentation review notably after an initial joint assessment with the Investigation Manager.
• The Investigation Intern will be supporting the Investigation Unit in drafting different investigation reports for all sensitivity levels.

  The Investigation Intern is expected to maintain a professional and ethical demeanor beyond reproach and always
  protect confidentiality.

  DUTIES AND RESPONSIBILITIES

  1) Investigation:
  Support the Investigation Unit on investigations, ensuring they are executed in a sensitive and confidential manner and with the highest levels of efficiency and propriety, through the use of investigating tools and methodologies.

  📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

  a) Country Investigation Unit Tracker Management:
  – Contribute to the Country Investigation Unit tracker by logging in the allegations of fraud, misconduct, or violations of ACTED’s code of conduct received on the Hotline in a timely manner;
  – Maintains complete confidentiality with respect to information acquired through the investigation process and all associated activities.
  b) Assisting in low sensitivity level cases
  – Jointly assess the sensitivity level of the initial alert directly with the Investigation manager and Investigation Officer.
  – Provide initial reply on information provided as well as next steps suggested for low sensitivity level cases, under the supervision of the Investigation Unit.
  – Assist in documentation review and review analysis for low sensitivity level cases;
  – Contribute to the continuous improvement and update of transparency cases managementmethodology.
  c) Reporting:
  • Assist in drafting investigation reports for different sensitivity levels
  d) Communications:
  • Assist in creating awareness materials and support on arranging, following up on different trainings.
  2) Other:
  – Provide administrative support for the Investigation Unit;
  – Provide support on the implementation of ACTED’s Conflict of Interest Prevention Policy;
  – Perform any other related activities assigned by immediate supervisor;
  3) Compliance & Ethics:
  – Promote and encourage a culture of compliance and ethics throughout ACTED. As applicable to the position, maintain a clear understanding of ACTED and donor’s compliance and ethics standards.

  Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work
  assigned and are not necessarily all inclusive.

  Expected skills and qualifications

  • Bachelor’s degree in Management, Accounting, Business, Law or a related field is required.
  • Experience with NGOs and/or International Institutions is preferred.
  • Good command of English.
  • Good command of using computer programs (excel and word programs).
  • Ability to multi-task.
  • Ability to work under pressure.
  • Excellent in report writing is a must.
  • Strong communication skills.
  • Attention to detail and commitment to producing high-quality work.
  • Good team player.

  Terms of reference For more information about the position, click here .

  Conditions

  Status: volunteer

• 300 USD per month living allowance