Travel Administration Assistant - 36825

  • Added Date: Sunday, 15 May 2022
  • Deadline Date: Saturday, 21 May 2022
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The United Nations High Commissioner for Refugees (UNHCR) Office in Afghanistan invites qualified AFGHAN candidates to apply for the following vacancy:

Functional Title: Travel Administrative Assistant
Type of Appointment: Fixed-Term
Position Number: 10002453
Grade: G4
Duty Station: Kabul Country Office
Issue Date: 15 May 2022
Closing Date: 21 May 2022

Organizational/ Operational Context:

Having entered the fifth decade of their displacement, Afghan refugees constitute one of the largest protracted displacement crises of our time. Over the years, the region has remained in flux and return movements have been interspersed with waves of emigration, sporadic flows of refugees, and exponential internal displacement. COVID-19 has pushed millions of vulnerable people further into poverty, with potential implications for population movements within the region and further afield. Hundreds of thousands remain further afield, notably in Germany, other European Union Member States and Turkey.

Between 2002 and 2020 an estimated 7 million Afghans have returned to Afghanistan, with more than 5.2 million being refugees who have voluntarily repatriated with UNHCR¿s assistance. Refugee returns during the last three years have been far lower than in previous years, with 2,147 Afghan refugees returned from Pakistan (1,092), Iran (939), and other countries (116) in 2020, the lowest return figure that could be attributed to the deteriorating political, security and economic situation in Afghanistan and the impact of COVID-19. These returns have taken place against a backdrop of increased internal displacement due to conflict and natural disaster. OCHA, estimates that overall, nearly five million persons have been displaced since 2012 and have not returned to their place of origin.

Despite strong political will to achieve peace in Afghanistan, uncertainties result from the current political context, including the significant delays in the intra-Afghan peace negotiations and the withdrawal of US troops as part of the US/Taliban negotiations. There are currently two elements constituting the international military forces in Afghanistan: the US Operation Freedom with 2,500 troops, which were recently reduced from 4,500 troops on 15 January 2021 with a possible complete withdrawal by May 2021; and the NATO Resolute Support with fewer than 12,000 troops from dozens of nations involved in a non-combat mission of training and advising the Afghan security forces.

There are 72,445 refugees living in Afghanistan. Most of this group were displaced from Pakistan to Afghanistan in 2014 and settled in areas of Khost and Paktika provinces. A small number (approximately 380 people) reside in urban areas of Kabul and other cities. Refugees constitute one of the most vulnerable populations in the country. They face significant legal challenges due to the fact that that the National Law on Asylum still has not been enacted.

UNHCR provides international protection and finds solutions to the refugee situation in Afghanistan building upon the ongoing consultations within the context of the Support Platform for the Solutions Strategy for Afghan Refugees (SSAR) and the Global Compact on Refugees. These include the Inaugural Meeting of the Core Group of the SSAR Support Platform (7 October 2020), the 7th Meeting of the SSAR Quadripartite Steering Committee (1 October 2020), and the High-Level Meeting on the SSAR Support Platform (6 July 2020).

While ongoing security challenges remain significant, there is also an opportunity at present for Afghanistan¿s gradual progression on the path towards peace and stability, which could pave the way for
the long-awaited solution of voluntary repatriation. UNHCR will expand the Priority Area of Return and Reintegration (PARR) from 20 to 40 areas in 2021. Full, explicit and impactful inclusion of returning refugees into national development planning and programming is essential to enable their sustainable reintegration which will in turn solidify and fortify the broader peacebuilding, reconciliation and stabilization efforts, the integral linkages between timely, inclusive and forward-looking planning for return and reintegration and the three overarching pillars of Afghanistan¿s National Peace and Development Framework (ANPDF II) for 2021-2025, as well as relevant implementation mechanisms, including the National Priority Programs (NPPs):

1. Peace-building: ensuring that the imperative of voluntary return and reintegration is firmly embedded in relevant peace processes and any subsequent agreement with a view to enabling returning refugees to become part of cohesive and harmonious communities and to
participate in peace-building and reconciliation efforts;

2. Market-building: capitalizing on the human capital, skills and assets acquired by refugees in host countries to support market-building efforts and address human resource gaps, including through return of qualified individuals, private sector investments or opportunities for regional connectivity; and

3. State-building: advancing inclusion of the displaced in development processes, planning and programmes; with particular focus on enhancing absorption capacity and delivery of quality services and ensuring rights through targeted humanitarian, development, and peace (triple nexus) investments in priority areas of return and reintegration, building resilience of communities as a whole; in full alignment with the strategic long-term approach to peacebuilding outlined by the President of the Islamic Republic of Afghanistan.

The Travel Administration Assistant has a strong sense of service-orientation towards travellers and developing teamwork relations beyond boundaries of the functional unit.

The incumbent serves staff members going on mission/official travel and therefore deals with different UNHCR entities as well as external counterparts; the extensive customer exposure encompasses counterparts in other UN agencies, UNHCR field offices, and travel management companies.

The Travel Administration Assistant communicates regularly with travellers, requiring a positive, knowledgeable solution oriented and service minded approach.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties and Responsibilities

¿ Arrange and confirm travel bookings for applicable staff members, Affiliate Workforce and external meeting participants in line with the rules and regulations in place.
¿ Creates and processes Travel Authorization (TA), Travel Advances and Travel Claims in accordance with the relevant administrative rules and regulations; respond to any queries and/or comments from the certifying or approving officer.
¿ Advise and assist staff on their travel entitlements, needed documentation and matters pertaining to travel as per operating administrative instructions and procedures.
¿ Support staff members for their visa requests.
¿ Assist in the interpretation and implementation of administrative rules, regulations, and procedures in relation to official travel.
¿ Support the reconciliation of monthly invoices for the use of different travel services by the staff, Partners, UN Agencies, and other Organisations.
¿ Monitor the utilisation of relevant travel services, which should abide by the terms stated in the contract.
¿ Report on the utilisation of travel services provided on a monthly basis.
¿ Assist when needed in the preparation of budgets applicable to travel.
¿ Liaise with Finance on payments due from Implementing Partners, UN Agencies, Staff and other Organizations.
¿ Assist in medical evacuations as required.
¿ Perform other related duties as required

Essential qualifications, skills and professional experience


¿ Completion of High School or higher.


¿ Logistics, Air Operation, Business Administration

Years of Experience:

¿ For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher.


¿ Computer skills (MS office and People soft applications)


¿ Good knowledge of UNHCR Admin and financial rules, procedures and processes. Prior exposure to UNHCR refugee operations and functions relating to field office administration.


¿ Knowledge of English and UN working language of the duty station if not English and local language

Functional Skills

¿ TV-Travel-Galileo (Global reservation system quoting IATA full fare prices)
¿ TV-Travel-Amadeus Altéa Customer Management System
¿ CO-Cross-cultural communication
¿ UN-UN/UNHCR Administrative Rules, Regulations and Procedures

Core Competencies

¿ Accountability
¿ Communication
¿ Organizational Awareness
¿ Teamwork & Collaboration
¿ Commitment to Continuous Learning
¿ Client & Result Orientation

Cross-Functional Competencies

¿ Analytical Thinking
¿ Political Awareness
¿ Stakeholder Management


The management of the advertised openings in this announcement is in line with the provisions of the UNHCR Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS). The vacancies are open to eligible internal (Group 1 and Group 2) and external applicants.

¿ Internal applicants (Group 1 and Group 2) are requested to submit their applications through MSRP ¿ Self-Service ¿ Recruiting ¿ Careers or CLICK HERE . It is important that applicants update their fact sheets (languages, education and prior working experience) before submitting their applications.

¿ External applicants are requested to submit their applications through the UNHCR website - ¿ Career ¿ Career Opportunities ¿ Other Opportunities or CLICK HERE . You will need to create an account as ¿New User¿ and then click on ¿My Account Information¿. Complete the application and submit it.


Due to the volume of applications, only shortlisted candidates will be invited for an eliminatory written test. Only those who obtains 50% will be invited to an interview.
The recruitment for this position shall be in line with the new Recruitment and Assignment of Locally Recruited Staff (RALS) policy.
Only applications submitted through MSRP will be accepted.
Qualified female candidates are encouraged to apply for consideration

This vacancy is archived.

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