World Wildlife Fund (WWF), one of the worldโs leading conservation organizations, seeks a Stewardship Coordinator
Major Function
The Stewardship Coordinator supports the Donor Communications and Stewardship teamโs stewardship communications and recognition efforts for high-value donors and prospects to deepen engagement and commitment to World Wildlife Fund. The Stewardship Coordinator is part of a 10-person team whose goal is to develop and implement comprehensive and robust stewardship and recognition programs for all donors. The Coordinator maintains the required processes, systems, and tools to track, manage, and systematize donor stewardship programs and the creation of high-quality and engaging donor materials and activities including donor acknowledgement letters and bespoke donor recognition opportunities.
Responsibilities
Supports the development and implementation of an overarching major donor stewardship program; provides support for all annual major donor stewardship and recognition activities.Assists with all current major donor stewardship and recognition efforts, including but not limited to:Managing mailing and donor list review process, including for the Annual Report;
Tracking activities in the Customer Relationship Management (CRM) system;
Creating timelines for production and reviews;
Tracking material reviews and approvals;
Fulfilling bespoke recognition requests, including coordinating with outside vendors, as needed; and
Supporting the creation of stewardship collateral and other digital content such as holiday cards, donor reports, and e-newsletters.Supports the Donor Relations Specialist in all tasks related to the donor acknowledgement and thank you letter processes.Liaises and coordinates with Regional Philanthropy, Foundation Relations, and Planned Giving teams to execute and deliver stewardship benefits, including working closely with the Stewardship Officer on the Regional Philanthropy team, the Foundations Grants Stewardship Officer, and the Gift Planning Specialist.Collaborates with teams across WWF to support execution of major donor recognition and stewardship program. Monitors and maintains the programโs tools and systems (such as Airtable) to ensure efficient and effective operations, and to ensure appropriate tracking and weekly updating of Major Donor projects.Supports oversight of printed materials inventory, including regular organization, fulfilling internal partner requests, and notifying team members when inventory is low.Provides finance administration support for team budget tracking, including processing invoices, reconciling corporate card statements, and preparing checks and/or wire requests as needed.Performs other duties as assigned, including contributing to writing, communications, and other stewardship projects.
Qualifications
Bachelorโs Degree (or equivalent) and at least two years of professional experience, including demonstrated success in administrative or fundraising roles.Basic understanding of nonprofit sector and principles of stewardship, donor communications, and fundraising preferred.Excellent oral and written communication skills, including copyediting and content generation for digital and print channels.Must be detail-oriented, highly organized, and proactive with an entrepreneurial spirit and passion for WWFโs Mission.Proven ability to manage systems, set priorities, and work independently and within deadlines in a fast-paced work environment.Exceptional customer service and project management skills, and the ability to display tact and professionalism in all communications with colleagues and external stakeholders at all levels.Proficiency in Microsoft Office Suite.Knowledge of Blackbaud CRM software, or other experience in large databases, and/or Adobe Creative Suite desired but not required.Ability to be adaptable, flexible, and responsive.Ability to maintain the highest degree of confidentiality regarding donor information.Committed to building and strengthening a culture of inclusion within and across teams.Identifies and aligns with WWFโs core values: Courage, Integrity, Respect, and Collaboration: Demonstrates courage by speaking up even when it is difficult, or unpopular.Builds trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable.Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement.Makes conscious effort to promote cooperative practices, behaviors, and ways of working across many groups and individuals.
WWF is committed to maintaining a safe and healthy workplace and requires all US-based staff to be fully vaccinated for COVID-19. WWF will consider requests for accommodation from the vaccine requirement based on disability, medical contraindication, sincerely held religious belief, or any other category protected by federal, state, or local law.
To Apply:
Submit cover letter and resume through our Careers Page, Requisition #23135Due to the high volume of applications we are not able to respond to inquiries via phone
As an EOE/AA employer, WWF will not discriminate in its employment practices due to an applicantโs race, color, religion, sex, national origin, age, marital status, genetic information, sexual orientation, gender identity and expression, disability, or protected Veteran status. WWF values diversity and inclusion and welcomes diverse candidates to apply.