Senior Resettlement Assistant

Hardship LevelE (most hardship)

Family TypeNon Family with Residential Location

Family TypeNon Family with Residential Location

Residential location (if applicable)

Addis Ababa,Eth Fed Dem Rep

GradeGS5

Staff Member / Affiliate TypeGeneral Service

ReasonRegular > Regular Assignment

Remote work acceptedNo

Target Start Date2024-01-03

Job Posting End DateJanuary 18, 2024

Standard Job Description

Senior Resettlement Assistant

Organizational Setting and Work Relationships
A Senior Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures.
- Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
- Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.
- Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR's resettlement policies and procedures.
- Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases.
- Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement.
- Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
- Coordinate travel and departure arrangements for refugees accepted for resettlement.
- Organize logistical support for governments undertaking resettlement missions.
- Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
- Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
- Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.
- Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
- Assist in mitigating resettlement fraud by reporting suspected fraud.
- Recommend eligible cases for resettlement consideration.
- Provide counselling to PoC.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
International Law;
International Relations;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified

Desirable
Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).

Functional Skills
PR-Refugee Resettlement programs
PR-Resettlement Anti-Fraud Policy and Procedures
CO-Cross-cultural communication
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile FRANCAIS
Suite à une récente augmentation des quotas de réinstallation alloués à cette zone d'opération, l'opération envisage la réinstallation comme une solution durable adéquate pour un nombre décent de réfugiés. Sous la supervision directe du responsable de la protection du bureau local de Maro et la supervision technique du responsable de la réinstallation et voies complémentaires, l'assistant principal à la réinstallation sera impliqué dans le partage d'informations avec les réfugiés sur le traitement de la réinstallation, la mise à jour de la base de données du HCR, proGres, la demande de sauf conduit pour les réfugiés transportés par l'OIM à N'Djamena pour la suite du processus de la réinstallation, l'assistance aux panels de solutions durables, l'archivage électronique. Le titulaire du poste aura le souci du détail et sera systématique dans son travail. Le candidat doit avoir de bonnes aptitudes à la négociation et bien collaborer avec les parties prenantes externes.
Il est essentiel que le candidat soit capable de travailler dans un environnement difficile avec peu de ressources, ce qui exige de la flexibilité, de l'ingéniosité et une capacité à rechercher des solutions innovantes. Le candidat doit être disposé à apprendre, car il est attendu de tous les membres de l'équipe chargée de la réinstallation et des parcours complémentaires qu'ils soient prêts à apprendre à mener des séances de conseil, des entretiens et à rédiger des demandes de réinstallation.
Compte tenu de la charge de travail considérable et diversifiée, il est important que le candidat soit motivé, travailleur, organisé et qu'il maîtrise le français (à l'écrit et à l'oral), et idéalement l'anglais, car toutes les communications au sein du bureau et avec les partenaires extérieurs, tels que le gouvernement et les agences humanitaires, se font en français, tandis que le travail de réinstallation se fait en anglais.
Éléments à prendre en compte pour le shortlisting :
- Évidence (exemples) du souci du détail ou d’une bonne capacité d’organisation
- Bonnes aptitudes à la négociation/ bien collaborer avec les parties externes
- L’anglais
ANGLAIS
Following a recent increase of resettlement quotas allocated to this area of operation, the operation is looking into resettlement as an adequate durable solution for a decent number of refugees. Under the direct supervision of the responsible for protection in the Field Office of Maro and the technical supervision of the responsible for resettlement and complementary pathways, the Senior Resettlement Assistant will be involved in the sharing of information with refugees about resettlement processing, updating UNHCR's database, proGres, requesting sauf conduit for refugees being transported by IOM to N'Djamena for further resettlement processing, assisting in durable solutions panels and electronic archiving. The position holder will have good attention to detail and be systematic in her/his work. The candidate should have good negotiation skills and collaborate well with external stakeholders.
It is essential that the candidate is capable of working in a challenging environment with few resources, therefore requiring flexibility, resourcefulness and ability to look for innovative solutions. The candidate should be willing to learn, as it is expected that all members of the resettlement and complementary pathways team be ready to learn how to conduct counselling sessions, interviews and draft resettlement submissions.
Given the considerable and diverse workload, it is important that the applicant be motivated, hard-working, organized and in French (written and spoken), and ideally with strong English skills, as all communications within the office and with external partners such as Government and humanitarian agencies are conducted in French, while resettlement work is conducted in English.

Required languages (expected Overall ability is at least B2 level): French

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Desired languagesEnglish

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

SkillsCO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures

Education

CertificationsInternational Law - Other, International Relations - Other

Work Experience

CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator

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Compendium

Additional InformationA written test followed by an interview may be conducted.
Un test écrit suivi par un entretien peuvent être organisés.

Only shortlisted candidates will be contacted.
Uniquement les candidats présélectionnés seront contactés.

Functional clearanceThis position doesn't require a functional clearance