Hardship LevelD
Family TypeNon Family with Residential Location
Family TypeNon Family with Residential Location
Residential location (if applicable)
Addis Ababa,Eth Fed Dem Rep
GradeGS5
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-07-01
Job Posting End DateMay 30, 2023
Standard Job DescriptionSenior Resettlement Assistant Organizational Setting and Work Relationships A Senior Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures. - Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner. - Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor. - Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR's resettlement policies and procedures. - Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases. - Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement. - Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support. - Coordinate travel and departure arrangements for refugees accepted for resettlement. - Organize logistical support for governments undertaking resettlement missions. - Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required. - Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports. - Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters. - Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. - Assist in mitigating resettlement fraud by reporting suspected fraud. - Recommend eligible cases for resettlement consideration. - Provide counselling to PoC. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses International Law; International Relations; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop). Functional Skills PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures CO-Cross-cultural communication (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile Following a recent increase of resettlement quotas allocated to this area of operation, the operation is looking into resettlement as an adequate durable solution for a decent number of refugees.
Under the direct supervision of the Resettlement and Complementary Pathways Officer, the Senior Resettlement Assistant will be involved in the support of exit permit requests with the authorities in NโDjamena and in the quality control of data on UNHCRโs database, proGres. The position holder will be expected to have a background in data management, with ideally previous experience of proGres v3/v4 or proGres post-migration to the cloud. The candidate will support on preparing statistics for the unit, conducting checks on data and collaborating with the colleagues in the field, to ensure the correct updates are made on the database. The position holder will have good attention to detail and be systematic in her/his work. The candidate should have good negotiation skills and collaborate well with external stakeholders.
It is essential that the candidate is capable of working in a challenging environment with few resources, therefore requiring flexibility, resourcefulness and ability to look for innovative solutions. The candidate should be willing to learn, as it is expected that all members of the resettlement and complementary pathways team be ready to learn how to conduct counselling sessions, interviews and draft resettlement submissions.
Given the considerable and diverse workload, it is important that the applicant be motivated, hard-working, organized and in French (written and spoken), and ideally with strong English skills, as all communications within the office and with external partners such as Government and humanitarian agencies are conducted in French, while resettlement work is conducted in English.
Suite ร une rรฉcente augmentation des quotas de rรฉinstallation allouรฉs ร cette zone d'opรฉration, l'opรฉration envisage la rรฉinstallation comme une solution durable adรฉquate pour un nombre dรฉcent de rรฉfugiรฉs.
Sous la supervision directe du responsable de la rรฉinstallation et des voies complรฉmentaires, l'assistant principal ร la rรฉinstallation participera au soutien des demandes d'autorisation de sortie auprรจs des autoritรฉs de N'Djamena et au contrรดle de la qualitรฉ des donnรฉes de la base de donnรฉes du HCR, proGres. Le titulaire du poste devra avoir une expรฉrience en gestion de donnรฉes, avec idรฉalement une expรฉrience prรฉalable de proGres v3/v4 ou proGres post-migration a la cloud. Le candidat contribuera ร la prรฉparation des statistiques pour l'unitรฉ, ร la vรฉrification des donnรฉes et ร la collaboration avec les collรจgues sur le terrain, afin de s'assurer que les mises ร jour correctes sont effectuรฉes dans la base de donnรฉes. Le titulaire du poste aura le souci du dรฉtail et sera systรฉmatique dans son travail. Le candidat doit avoir de bonnes capacitรฉs de nรฉgociation et bien collaborer avec les parties prenantes externes.
Il est essentiel que le candidat soit capable de travailler dans un environnement difficile avec peu de ressources, ce qui exige de la flexibilitรฉ, de l'ingรฉniositรฉ et la capacitรฉ de rechercher des solutions innovantes. Le candidat doit รชtre disposรฉ ร apprendre, car il est attendu de tous les membres de l'รฉquipe chargรฉe de la rรฉinstallation et des parcours complรฉmentaires qu'ils soient prรชts ร apprendre ร mener des sรฉances de conseil, des entretiens et ร rรฉdiger des projets de rรฉinstallation.
Compte tenu de la charge de travail considรฉrable et diversifiรฉe, il est important que le candidat soit motivรฉ, travailleur, organisรฉ et qu'il maรฎtrise le franรงais (ร l'รฉcrit et ร l'oral), et idรฉalement l'anglais, car toutes les communications au sein du bureau et avec les partenaires extรฉrieurs, tels que le gouvernement et les agences humanitaires, se font en franรงais, tandis que le travail de rรฉinstallation se fait en anglais.
Required languages (expected Overall ability is at least B2 level): French
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Desired languagesEnglish
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Operational context
Occupational Safety and Health Considerations:
Nature of Position:
Living and Working Conditions:
Additional Qualifications
SkillsCO-Cross-cultural communication, Data Tools, DM-Database Management, DM-Data Management, DM-Protection Data Management Systems, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures, PR-Resettlement logistics and administration, Resettlement
Education
CertificationsInternational Law - Other, International Relations - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration
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Compendium
Additional Information
Functional clearanceThis position doesn't require a functional clearance