Hardship LevelH (no hardship)
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeGS7
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-09-01
Job Posting End DateJuly 28, 2023
Standard Job DescriptionSenior Business Analysis Associate Organizational Setting and Work Relationships The Senior Business Analysis Associate normally reports to a (Senior) Business Analyst. The principal role of the incumbent is to support ongoing and overall end-to-end integration of ERP modules within the Area of Responsibility (AoR). Integrations with other systems that connect to/from ERP will also be supported by the Senior Business Analyst with assistance from the incumbent. System change requests are often in relation to policy changes or the re-engineering of procedures, or key initiatives such as Strategic Workforce Planning. Tasks will include translation of business requirements into specifications for IT developers who are managed by the Division of Information System and Telecommunication (DIST). The incumbent will work closely with the Senior Business Analyst and other colleagues towards enhancement and automation of their business processes using technology, including advanced Excel, BI tools, Sharepoint and Artificial Intelligence. As needed, the incumbent will also assist the Senior Business Analyst in analysis and testing of ERP functionality changes which may result from technical/image upgrades. The incumbent will assist the Senior Business Analyst with day-to-day support to the users as needed per escalation of issues. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Assist in solutions and design for business process challenges, using technology. - Assist in re-engineering/enhancement of business processes or current ERP module/functionality, to ensure compliancy of relevant policies and administrative instructions. - Interface with system design and development counterparts in DIST to finalize enhancement/change request specifications. - Assist in providing quality assurance (pre UAT testing) of developed solutions. - Assist in coordination of User Acceptance testing (UAT), and perform UAT as needed. - Assist in the implementation of new functions, coaching/training resources as related to the deployment of new ERP functions. - Assist in process improvement discussions, looking for streamlining opportunities with view to standardizing and simplifying processes and services. - Prepare end-user training materials and assist in formulating training approaches which align with functionality being deployed. - Provide post-change follow-up support to units and staff to ensure successful stabilisation. - Use tools such as PowerBI, Excel, MSRP Query Manager, Sharepoint, and Artificial Intelligence tools, to support and provide efficiencies to business processes as they relate to the application and data. - Keep informed regarding developments in ERP and BI systems. - Manage priorities. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Business Administration; Information Technology; International Relations; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Completion of secondary education with post-secondary certificate/training in the field of business administration, international relations, information technology or related fields. Minimum 4 years relevant work experience with IT systems and in business analysis. Prior experience with ERP. Experience in finding technical solutions and efficiencies for business process challenges. Involvement in change management initiatives in an international or multinational environment, with specific change management experience in at least one ERP deployment project/key initiative, preferably within the UN system. Experience with procedures/processes in the AOR and exposure to provision of support services in an International Organization. Desirable Very good working knowledge of standard desktop tools such as MS Office suite, advanced Sharepoint, advanced Excel skills, and basic knowledge of Oracle SQL is an asset. Demonstrated ability to learn new software tools and methods of supporting business processes. Experience with PowerBI and Artificial Intelligence is an asset. Successful completion of one or more courses related to PeopleSoft HCM systems. Interest and passion for technology. Demonstrated ability to manage tasks to a target timeline. Ability to articulate ideas, oral and written, to both technical and non-technical audiences. Experience with UN or International Organization rules/procedures and processes. Experience with UNHCR business functions and/or policies and practices. Knowledge of additional UN language(s). Functional Skills IT-Business Analysis (BA) IT-ERP (Enterprise Resource Planning) Functional Knowledge IT-Enterprise Resource Planning (ERP) IT-Microsoft Server Technology IT-Microsoft Excel IT-Microsoft Office Productivity Software IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The ideal candidate:
1) possesses experience in handling Payroll production activities
2) has worked on WorkDay Payroll/Compensation update activities and
3) on PeopleSoft Payroll/Compensation/Benefits production activities
Additional information:
Candidates must be legally present in Hungary at the time of application, recruitment and hire.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
Benefits:
Annual leave: UNHCR staff members holding a fixed-term appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year).
Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF).
Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.
Shortlisted candidates may be required to sit for a test. No late applications will be accepted. UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
Required languages (expected Overall ability is at least B2 level):
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Desired languages
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Operational context
Occupational Safety and Health Considerations:
Nature of Position:
Living and Working Conditions:
Additional Qualifications
SkillsIT-Business Analysis (BA), IT-Computer Literacy, IT-Enterprise Resource Planning (ERP), IT-ERP (Enterprise Resource Planning) Functional Knowledge, IT-Microsoft Excel, IT-Microsoft Office Productivity Software, IT-Microsoft Server Technology
Education
CertificationsBusiness Administration - Other, Information Technology - Other, International Relations - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness
UNHCR Salary Calculator
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Compendium
Additional InformationThere is no additional language requirement for this position, and candidates will not be required to sit for a test.
Functional clearanceThis position doesn't require a functional clearance