Consultancy
No.: ROSTER/DCOMM/2023
Publication date: 11 October 2023
Application deadline (midnight Geneva time): 26 October 2023
Job ID: 11325
Department: DCOMM/INFOTEC
Organization Unit: Stratcom/AMS
Location: Remote
The ILO is looking to build a roster of consultants who can provide ad-hoc web content editing services.
As the ILO prepares to launch its new website with improved functionalities and user experience, this pool of certified consultants will help ensure that ILO content is easy to access and read, and that is kept up to date and relevant for ILO audiences.
The roster will also help addressing urgent needs for web editing services in a more efficient manner.
Interested consultants are invited to submit their application on-line for preselection in order to establish their profile in the roster from which they may be considered for consultancy opportunities that may arise. Inclusion in the roster does not guarantee a contract with the ILO.
Once in the roster, consultants can be contracted directly by ILO technical departments or field offices to work on specific sections or topics of the website for a set period of time.
Consultants will work directly with ILO experts in the contracting departments/field offices, under the guidance of the ILO Communications and IT department.
The ILO values diversity. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org
Main Tasks and Duties
- Write, edit, produce and upload accessible and user-friendly web content about labour issues.
- Work with ILO experts from different fields of knowledge (statistics, economics, international law, labour inspection, etc.) to organize, structure and develop content that is easy to access and consult on the ILO website.
- Conceptualize and create new portals and landing pages for topics, projects, publications and other ILO initiatives.
- Update or archive content as needed.
- Edit content to ensure accuracy, clarity and consistency with ILO’s messages, values, terminology and overall communications strategy.
- Verify grammar, syntax, punctuation, spelling and conformity with ILO house style.
- Publish content in various languages as needed.
- Conduct photo/illustration research to be used online in compliance with ILO branding and photo guidelines.
- Retrieve and present website analytics upon request and report on the impact of significant content updates.
- Conduct quality assurance of content in new portals or sections of the ILO website and ensure an optimal user experience across different devices.
- Report to the ILO web team any bugs or performance issues on the ILO website and its CMS (to be launched in 2024).
- Review, update and improve content, taxonomy and layout of pages migrated from the previous ILO CMS.
Responsibilities
Consultants who are selected for this roster are required to:
- Take the necessary induction training to be provided by the ILO.
- Learn about the ILO mission, values and areas of work.
- Become familiar with the ILO house style, branding and other relevant guidelines for content production.
Required qualifications
Education
Advanced university degree in Digital Communications, Journalism or other relevant disciplines.
Experience
Compulsory
- Minimum of 5 years of relevant professional experience in one or more of these areas: digital communications, online journalism, web content management, web writing and editing.
Desirable
- Experience with visual storytelling and photo editing.
- Experience working with the UN system and/or other international organizations.
Languages
Compulsory
- Excellent command of spoken and written English.
Desirable
- Working knowledge of French and/or Spanish.
Competencies
Compulsory
- Excellent writing skills including an ability to write clearly and concisely following web writing best practice.
- Capacity to simplify and adapt messages to culturally diverse audiences.
- Advanced working knowledge of one or more content management systems.
- Solid working knowledge of SEO copywriting and Google analytics.
- Solid working knowledge of web accessibility guidelines.
- Good understanding of international affairs and development issues.
Desirable
- Experience with Drupal CMS.
- Experience with design software (Adobe Illustrator, Adobe Photoshop, etc.) and data visualization tools.
Application and selection process
Initial screening
ILO reviews the applications to assess qualifications, experience, and relevance to the consultancy role. Candidates meeting the initial criteria will be shortlisted to proceed to the next stage.
Written evaluation
Shortlisted candidates will be invited to take written tests that evaluate their knowledge, skills, and competencies relevant to the consultancy position. Candidates who perform well on the written tests will be invited for an on-line training.
Training on ILO WCMS
Once selected, candidates will be required to undergo online training session(s) on the ILO web content management system functionalities, features, and usage. Candidates will also be expected to familiarize themselves with the ILO house style, branding and other relevant guidelines for content production.
Final test
Following the training period, candidates are required to complete a final test on the ILO web content management system. This test assesses their ability to navigate and utilize the system's tools and functions. Successful completion of this test confirms candidates' readiness for the consultancy role.
Recruitment process
Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.
Fraud warning
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.
- Working knowledge of French and/or Spanish.
- Excellent command of spoken and written English.
- Minimum of 5 years of relevant professional experience in one or more of these areas: digital communications, online journalism, web content management, web writing and editing.