PURPOSE
The HR Shared Services is a central administrative delivery function whose purpose is to supporting ICRC HQ and mobile employees with administrative procedures related to their professional life path within the ICRC. It is comprised of different services such as, HR Administration & Contracts, Global Mobility and other HR Specialists.
The HR Shared Service is structured to meet the needs for employee hiring, their onboarding, their mission organisation as well as all matters relating to their HR administrative management.
HR Administration Officer 2 processes and oversees HR transactions and carries out administrative work in a consistent manner and in accordance with rules and regulations. S/he also provides support and guidance on issues within their area of expertise to HR Administration Officer 1.
RELATIONSHIPS
- Internally, interacts with staff who encounter administrative issues, fellow members of the HR administration team at the Manila Shared Services Centre, and the HR Administration Specialists at headquarters.
- Externally, may have relationships with external contacts.
ACCOUNTABILITIES AND RESPONSIBILITIES
- Processes transactions and carries out administrative work according to procedure.
- Oversees transactions and administrative work.
- Takes part in implementing the Manila Shared Services Centre's best practice.
- Takes part in optimizing processes and updating documentation
REMUNERATION RESPONSIBILITIES
- Generate reports and conduct follow-ups related to compensation details
- Collect required information in order to determine the salaries (e.g. appraisal report, change of position) and enter the information in the HR system
- Ensure salary reviews are done for mobile and HQ staff based on the compensation policy
- Calculate salaries at recruitment for mobile staff based on the information shared by the recruitment team and Talent Managers
- Calculate the rehiring salaries for mobile and HQ staff
- Analyse and provide suggestions, feedback and best practices to the Centre of Expertise for Compensation and Benefits
- Maintains and updates the job description repository and tools related to job grading
- Focal point for remuneration issues for mobile and HQ staff
- Edit salary letters for mobile and HQ staff
- Collaborates with the Centre of expertise for Compensation and Benefits, Pool Managers, and HR Managers in HQ and HR Shared Services Manila
SELECTION REQUIREMENTS
- University degree in Human Resource Management, Economics, Administration, Information Systems or equivalent
- At least 3 years experience in a similar function
- Understanding of Compensation and Benefits implementation and administration
- Proven proficiency in HR Information Systems (preferably PeopleNet, Successfactors)
- Proficiency in Microsoft Office with focus on Excel
- Excellent analytical & problem-solving skills
- Excellent reading comprehension
- Ability to communicate clearly, concisely and professionally (both verbally and written)
- Excellent listening and interpersonal skills
- Ability to be well-organized and structured
- Intermediate knowledge of French is preferred and additional knowledge of other languages an asset
- Knowledge in accounting an asset
- Team player, but capable of working independently and pro-actively
- Ability to thrive in a high-volume, shared services environment
WHAT WE OFFER
- Dynamic and fast-growing organization
- Access to further in-house and/or external training
- Flexible work schedule
- Humanitarian endeavour and international environment