Under the overall supervision of the chief of mission and the direct supervision of the Senior Field Security Associate ย the incumbent will assist IOM premises, refer visitors, and support clerical functions for the office.
- Welcome visitors and provide courteous reception, directing them as needed.ย
- Maintain a visitor log and assist visitors with security access procedures, when required.ย
- Answer and transfer calls, take messages, and provide routine information promptly and politely.ย
- Receive, direct, and record incoming and outgoing correspondence (emails, courier, packages, etc.) following standard office procedures.ย
- Maintain basic reference materials for office-wide use, such as staff phone lists, office holidays, emergency contact numbers.
- Assist with logistical arrangements for meetings, events, and workshops, including invitations, transportation, and materials preparation.ย
- Provide general administrative support to various units as requested.
- Perform other related duties as assigned.ย Education
- High school diploma with two years of relevant experience; or,ย
- Bachelorโs degree in Business Administration or related field from an accredited academic institution.ย Accredited Universities are those listed in the UNESCO World Higher Education Database. ย Experience
- Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook.ย ย
- Ability to organize paperwork in a methodical way.ย ย
- Discreet, patient and client-oriented, with willingness to learn.ย ย
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage Skills
- Basic communication skills, both verbal and written,
- Customer service orientation and polite interpersonal skills.
- Ability to follow instructions and standard office procedures. Languages
For this position, fluency in French and Arabic is required (oral and written).
Working knowledge of English an advantage.ย IOMโs official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. ย Required Competencies ย IOMโs competency framework can be found at this link. Competencies will be assessed during the selection process. ย Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.