Grade: P3
Vacancy no.: RAPS/3/2023/INTSERV/02
Publication date: 7 July 2023
Application deadline (midnight Geneva time): 7 August 2023
Job ID: 11008
Department: INTSERV
Organization Unit: PMSERV
Location: Geneva
Contract type: Fixed Term
The following are eligible to apply:
- ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the ILO Staff Regulations.
- External candidates.
Staff members with at least five years of continuous service with the Office are encouraged to apply.
Applications from candidates who have already separated from ILO service upon retirement or early retirement, will not be considered.
The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.
The ILO welcomes applicants with experience in working within ILO constituents (governments, employersโ and business membership organizations, and workersโ organizations).
Applicants from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future would be particularly welcome. A list of these countries can be found here: ILO Jobs: Non- and under-represented Member States
In addition to the interviews and tests that any candidate may be required to take, successful completion of the ILO Assessment Centre is required for all external candidates and any internal candidate applying to a higher category.
Notwithstanding the general considerations set out in the ILO Staff Regulations, this vacancy announcement is the only authoritative document pertaining to the qualifications required for this position. The minimum required qualifications were determined in view of the specific duties and responsibilities of this position.
The specific language requirements for this position are detailed hereunder. However, candidates applying for the professional category vacancies who have not already successfully completed their probationary period within the ILO and whose mother tongue is not one of the working languages of the Office (English, French and Spanish), shall be required to possess a fully satisfactory working knowledge of at least one of the ILO working languages. If appointed they may be required to acquire a knowledge of a second working language of the Office during their initial years of service.
Introduction
The position is located in the Production Management Service (PMSERV) within the Publications and Documents Production, Printing and Distribution Unit (PRODOC), of the Internal Services and Administration Department (INTSERV). INTSERV is responsible for the general management of facilities, property and inventory; safety and security; printing, publishing and distribution; diplomatic privileges; travel and transport, use of public spaces and general internal services. PRODOC is responsible for all aspects of publishing, including open access, copyright, design, editing/proofreading/quality control, digital production, and internal and external printing. The unit produces and distributes ILO official documents as well as most publications issued at ILO headquarters.
The Production Management Services (PMSERV) is responsible for digital publishing, printing and distribution services.
The incumbent is specifically responsible for the general configuration, administration and operational functioning of the Organizationโs publishing asset management system, and the publishing job request platform which are already operational but require continued development, implementation, and maintenance.
The position will report to the PMSERV Lead.Specific Duties
1. Responsible for the operational functioning of the ILOโs publishing and asset management system, and the publishing job request platform, specifically, structure configuration, development and implementation, maintenance and administration. Ensure a high level of accuracy, quality, and efficiency throughout the workflow and data management.
2. Act as the focal point for the system providers. Plan and coordinate the implementation of improvements and modifications. Liaise with the system providersโ customer services on support and maintenance issues and on the scheduling and implementation of upgrades, updates and patches.
3. Provide technical advice, assistance and guidance for all system users, information technology professionals and system providers customer services team on all topics related to the application of the system.
4. Coordinate, and oversee process metadata creation and publishing standards to improve ILO publishing metadata. Monitor and ensure quality of Organization-wide metadata in the publishing system, including digital asset management and metadata exchanges with all internal stakeholders, external audiences and partners.
5. Develop and maintain metadata exchange using publishing standards for distribution partnerships, for both print and digital products, with UN agencies, sales, distribution and publishing companies and other stakeholders.
6. Liaise with ILO departments and units with a view to streamlining internal workflows and promoting automation and integration with digital publishing systems, both internal and external to the ILO.
7. Plan and provide user training, including drafting of guidelines and standard operating procedures.
8. Collect and analyse data to develop recommendations on improving dissemination of ILO published output. Produce and consolidate publishing production reports for management.
9. Plan and implement projects pertaining to digital publishing systems customer support development.
10. Perform other relevant duties as assigned.Required qualifications
Education
Advanced university degree (Masterโs or equivalent) in the field of publishing or systems administration, data management or related field. A first-level university degree (Bachelorโs or equivalent) in one of the afore-mentioned fields or a related field, with an additional two years of relevant experience, in addition to the required experience stated below, will be accepted in lieu of an advanced university degree.
Experience
At least five years of experience working in the field of publishing including experience in publishing system administration or working with data publishing systems.
Languages
Excellent command of one working language (English, French, Spanish) of the Organization and a working knowledge of a second working language of the Organization.
Competencies
In addition to the ILO core competencies, this position requires:
Knowledge of working with and administering publishing management asset systems, including general knowledge of publishing production and more specifically of publishing metadata. Knowledge of the publishing industry and digital publishing technologies and standards. Knowledge of publishing protocols such as ONIX would be an advantage. Knowledge of efficient user experience systems (UX), content management systems and editorial workflows. Expertise in designing and configuring workflows in a publishing management system. Ability to be client-oriented, and listen and focus on clientsโ needs to take appropriate action. Well-developed conceptual and analytical skills with attention to detail. Ability to think critically and to solve complex technical problems while delivering high-quality results on time and within budget plans. Excellent project management skills. Ability to foster a productive work environment, together with a teamwork mindset to establish and maintain effective communication with colleagues and external partners. Ability to work independently. Ability to plan, organize and animate training. Good communication skills, both written and oral, including the ability to convey complex information in a clear and understandable way. Ability to manage priorities and work under pressure. Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
Conditions of employment
- Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
- The first contract will be issued for a twenty-four month period.
- A successful external candidate will be on probation for the first two years of assignment.
- Any extension of contract beyond the probation period is subject to satisfactory conduct and performance.
For more information on conditions of employment, please visit the ILO Jobs International Recruitment page.
Important Information
Any officials of the General Service category interested in applying to this position are hereby informed that, if selected, they will be offered the salary and allowances applicable to the grade of the position applied for, which may result in substantial changes in their take-home remuneration. In accordance with Article 3.4 of the Staff Regulations, the salary of an official, upon promotion, shall in no case be greater than the maximum salary of the grade to which he or she was promoted. For any questions or clarifications, please contact your HR partner at hrpartner@ilo.org
Recruitment process
Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.
Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 3 to 4 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.
Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc. for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.
The ILO has zero tolerance for acts of sexual exploitation and abuse (SEA) and is determined to ensure that all staff members and all beneficiaries of ILO assistance do not suffer, directly or indirectly, from sexual exploitation and abuse.
To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organisation, the ILO may conduct a background verification of candidates under consideration.Fraud warning
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.