Programme Support Intern

Work LocationUNRWA - Programme Support Office, Jordan Field Office Expected durationMore than 3 months Duties and ResponsibilitiesBackground The Programme Support Office (PSO) of UNRWA Jordan Field Office (JFO) leads on strategic and programme planning, results monitoring and reviewing, evaluation of programmes and projects, systems strengthening, and supporting the Front Office in providing strategic direction of programme interventions. Under the supervision of staff of the PSO, the Intern may be assigned matters such as: • Data Collection and Analysis: Conduct data collection from various Programme Offices and relevant units. Undertake research to identify suitable qualitative and quantitative data and support ensuring the adequacy and reliability of data presented in all reports. • Drafting Written Outputs: Support in coordinating the preparation of various written outputs, including background papers, analytical notes, concept notes, proposals and other programme/project related documents and presentations ensuring compliance with organizational standards, and other information products such as charts and infographics to convey messages effectively. • Project/Programme Support: Support strengthening of Project/Programme Cycle Management, including developing and updating work plans, budgets, monitoring templates, other relevant documents. • Meeting Coordination: Help organize, coordinate and participate in meetings, including taking minutes when requested. • Perform other related duties as required, contributing to the overall efficiency and effectiveness of the team and projects. On completion of the internship, the candidate will have gained: As a UNRWA JFO team member, interns will be involved in various programmes of the Jordan Field and will receive guidance, supervision, and on the job training on a regular basis. Through the assignment, interns will gain a good understanding and increase his/her knowledge of planning, implementation, monitoring, reporting and evaluation of protracted refugees’ situation and UNRWA’s responses. Interns will also be able to carry out research and develop network of contacts within and outside UNRWA. Interns will get exposure to complex, highly operational matters and acquire rich experiences on program management in a fast-paced environment. Qualifications/special skillsEducation: • Applicants must be students enrolled in or have recently completed (i.e. commencing the internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or the university degree programme (minimum bachelor’s level or equivalent). Work Experience: • Applicants are not required to have professional work experience, although prior work experience will be an advantage. • Excellent IT skills, especially MS Word, MS Excel and MS PPT are required. Competencies: • Learning and researching: Commits to continuous learning. Keep abreast of new developments in own assignment. Embraces knowledge from diverse areas. Actively conducts research to integrate and organize information. Performs critical thinking and analysis. • Professionalism: Knowledge of information management and record keeping in electronic media. Evaluates data and courses of action to reach logical, pragmatic decisions. • Creativity: Actively seeks to improve programmes. Offers new and different options to solve problems or meet needs. • Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. • Technological Awareness: Keeps abreast of available technology. Seeks to apply technology to appropriate tasks. Shows willingness to learn new ways of doing. Languages• Excellent command of spoken and written English Additional InformationUNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. DESIRABLE QUALIFICATIONS • Advanced IT Skills – focusing on data analysis and visualization, software applications (e.g., Power BI), or organizational networks. • Strong organizational skills. • Excellent communication skills (different types of texts, comms channels, and audiences). • Creative thinking and growth attitude. • Experience in project management matters. • Knowledge of Arabic is an asset. • An understanding of political, social and economic issues in the region. • Provided very good understanding of the context of Palestine refugees and UNRWA operations. APPLICATION PROCESS The motivation letter must include: • Explain your interest in UNRWA and why you are the best candidate for this specific internship. Due to the high volume of applications received, ONLY shortlisted candidates will be contacted for further selection process. Intern Specific textInterns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.