DEADLINE FOR APPLICATIONS1 April 2025-23:59-GMT+03:00 Eastern European Time (Damascus)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
ORGANIZATIONAL CONTEXT:
Syria has been experiencing a prolonged crisis since 2011, severely damaging its economy and social fabric. Currently, almost 33 percent of the people in need of humanitarian assistance in 2024 are internally displaced persons (IDPs) and out of the 7.2 million IDPs, 5.5 million are in need of humanitarian assistance.
The 2024 Humanitarian Needs Overview (HNO) states that around 15.5 million people (66 percent of the population) need food, livelihood support, agricultural assistance, or assistance from national safety nets. At least 12.9 million people are in need of food assistance, including more than 2.1 million who live in camps and a further 2.6 million are at risk of food insecurity. The main causes are the prolonged crisis, economic collapse, eroding purchasing power, the impacts of the Coronavirus disease pandemic, and an earthquake, these pre-exiting effects compound with recent crises including influx from Lebanon, internal displacements following ongoing change in control coupled with dwindling humanitarian funding further exacerbates food insecurity and strains livelihoods.
As a response to this situation, the World Food Programme (WFP) has developed an interim country strategic plan (iCSP) that addresses the growing food and nutrition needs, livelihood deterioration, and the collapse of food systems. The iCSP began implementation in January 2022, drawing from WFP's experience and lessons learned and collaborating with humanitarian and development stakeholders.JOB PURPOSE:
The M&E AAP Programme Associate, under the responsibility of the Qamishli Area Office Head of Programme, will work within the Programme unit in NES Area Office (AO). The job holder will support the AO on-site and remotely monitor the effective implementation of WFP programmes, ensuring a high level of accountability to affected populations. Additionally, the incumbent will provide the necessary support and tools required for this purpose. The role will also involve close collaboration with the Monitoring and Evaluation (M&E) and Accountability to Affected Populations (AAP) functions within the Country Office.
KEY RESPONSIBILITIES (not all-inclusive):
1. Monitoring
- Supervise the Monitoring team, inform on staffing needs and ensure regular training is delivered to WFP Field Monitors (FMA) and Third-Party Monitors (TPM)
- Ensure a balanced monitoring coverage, with a priority of expanding WFP direct monitoring in accessible areas
- Conduct regular field visits, conduct key informant interviews and focus group discussions to understand the operational context and ensure oversight over the work of FMAs, TPMs and CPs, understand underlying issues and identify actionable solutions
- Verify the quality of the data collected by Monitors, TPM, etc. and support the implementation of country office data quality initiatives.
- Support the testing and improvement of monitoring tools, analyze information gathered, extract key findings, patterns, recurring issues, areas for improvement, report on them and ensure follow-up
- Maintain an accurate and up-to-date list of implementation sites, ensuring it remains organized and updated.
- Support the preparation of FLAs for the M&E-related sections or sections relevant to monitoring planning e.g. Food Distribution Point mapping
2. COMET
- Ensure the COMET Roles and Responsibilities are fulfilled as per the COMET SOP
- Support WFP CO by ensuring timely data entry and coordinating reconciliation efforts at AO level
3. Targeting
- Support Beneficiary Verification exercises, including the retargeting, in close coordination with VAM in AO and the country office RAM team
- Lead the verification process of the re-targeting exercise based on the guidance developed by the country office team
4. Accountability to Affected Populations (AAP)
- Develop a comprehensive set of key messages and Frequently Asked Questions (FAQs) that addresses the inquiries of affected people by providing pertinent information.
- Ensure that the existing Complaint and Feedback Mechanism (CFM) is both adequate and contextually relevant, adapting tools and strategies to address any challenges related to outreach, such as network issues, illiteracy, language barriers, and logistical access to persons with disabilities.
- Assist in the establishment of a centralized World Food Programme (WFP) database to effectively manage, track, and ensure appropriate responses to complaints and feedback received from beneficiaries via various secure CFM Channels.
- Maintain continuous oversight of the WFP Sugar CRM (Customer Service Management) system, and refer complaints to the relevant cooperating partners and WFP personnel.
- Ensure follow-up on the corrective actions taken and responses provided by cooperating partners and WFP staff, and systematically record inputs to the WFP CRM and relay feedback to the WFP CFM Operation as well as to the affected individuals.
- Effectively support the WFP Syria efforts towards ensuring adherence to the community engagement standards, maintaining close coordination, and providing feedback on challenges, progress, and lessons learned.
- Maintain close coordination with other stakeholders and international agencies, actively participating in regular meetings related to the Accountability to Affected Populations (AAP) and ensuring timely feedback to the AAP team at the country office regarding new initiatives, as well as alerting them to any changes and restrictions.
5. Reporting
- Provide inputs and lead on all reporting requirements related to M&E and AAP, i.e., monthly monitoring reports, M&E and AAP inputs for the weekly operational briefs. Monthly situation report and any other reports related o the section.
FUNCTIONAL CAPABILITIES:
Programme Lifecycle & Food Assistance: Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
Transfer Modalities (Food, Cash, Voucher): Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.
Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.): Demonstrates the ability to interpret basic data in the context of WFP-specialised fields to contribute to technical programme design, implementation and monitoring.
Emergency Programming: Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
Strategic Policy Engagement w/ Government: Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
- Completion of secondary school education.
- A post-secondary certificate in the related functional area is desirable.
Experience:
- Minimum six (6) years of experience of which four (4) in monitoring and evaluation, programming, field operations and data-management areas and two (2) in other functions.
Languages:
- Fluency in both oral and written communication in both English and Arabic.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
- Has gained experience in monitoring & evaluating and Accountability programmes preferably in a Field Office
- Has implemented programmes and provided input into designing operations.
- Has provided input into policy discussions and decisions.
- Proficiency in Windows, MS Office (Word, Excel, PowerPoint, Outlook)
- Good data analysis skills and knowledge of data visualization
- Behavioral competencies such as Leadership, Action Management, Client Orientation, Cognitive Capacity, Innovation, Partnering and Teamwork.
- Ability to work independently and as part of a team.
- Well organized, detail-oriented, and able to prioritize and manage multiple tasks simultaneously with minimal supervision.
- Experienced user of Electronic Data Collection Software (ODK, KOBO, MDCA, MODA).
- Ability to work in challenging and volatile settings, understand the cultural and political environment and work well with partners including local authorities.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
- Fluency in both oral and written communication in both English and Arabic.
- Minimum six (6) years of experience of which four (4) in monitoring and evaluation, programming, field operations and data-management areas and two (2) in other functions.
- Provide inputs and lead on all reporting requirements related to M&E and AAP, i.e., monthly monitoring reports, M&E and AAP inputs for the weekly operational briefs. Monthly situation report and any other reports related o the section.