Job Summary:
CRS is seeking a Program Support Officer for the CDC-funded global childhood immunization project who will coordinate the provision of responsive, effective, and efficient program support and administrative services in support of the Catholic Relief Servicesโ (CRS) mission to serve the poor and vulnerable. The project will reach zero- and under-immunized children with immunization services in Northern Nigeria including fragile and conflict settings. Project interventions will focus on: (a) Supporting immunization uptake for polio eradication, measles and rubella reduction and elimination, hepatitis B and maternal and neonatal tetanus elimination; (b) strengthening surveillance systems to improve preparedness and response to outbreaks of VPDs; strengthening of immunization delivery systems and capacities. The Program Support Officer (PSO) contributes to the overall success of the POISED project by providing operational and administrative support for program management activities within CRS Nigeria.ย The position holder will work closely with the program managers to provide necessary corporate and logistical support to the workstreams of the project. The position holder willย ensure stewardship of resources, and a high-quality service approach are integrated into administrative systems, policies, and procedures
Roles and Key Responsibilities:ย
Coordinate and report on activities and required resources to ensure cost efficient and quality project implementation and deliver on other administrative support functions. Help ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations.ย Serve as liaison with the operations unit of CRS Nigeria facilitating seamless communication. Engage with relevant external stakeholders (government officials, landlords, service providers, etc.)ย on assigned administrative matters and help ensure required authorizations and documents are up to date. Coordinate the efficient use of CP assets and rented facilities. Help ensure fully compliant procurement of office materials and asset management systems. Help identify safety issues and ensuring a safe and sound work environment. Coordinate the provision of travel and logistics support and services to staff, program participants and visitors. Coordinate event planning activities, including delegation visits, training and workshops.Required Languages - English
Travel - Must be willing and able to travel up to 30% of the time.ย
Knowledge, Skills and Abilitiesย ย
Good planning, organizational and time management skills Strong customer service orientation with very good communication and interpersonal and clear writing skillsย Ethical conduct and ability to maintain confidentialityย Proactive, resourceful, solutions-oriented and results-oriented High level of interpersonal skills Ability to work as part of a team as well as work autonomously Ability to interpret and apply policies, requirements and procedures and use corporate systems (such as travel booking systems) Ability to use initiative and make decisions when completing tasks required, ensuring key roles are completed within required time framesPreferred Qualificationsย
Experience and proficient skills in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems.Supervisory Responsibilities: None
Key Working Relationships:ย ย
Internal: Chief of Party, Deputy Chief of Party, Country Representative Operations, Head of Office, Operations Staff
External: MoH, Primary Health Care Agencies at National and States, Development Partners, other INGO representatives
Basic Qualificationsย
Bachelor's degree in business administration or relevant field preferred.ย Minimum of 5 years' work experience in project and administrative support functions, with increasing responsibility. Experience with a local or international NGO a plus.Agency REDI Competencies (for all CRS Staff):
Agency Leadership Competencies:
Lead Change โ Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.Develops and Recognizes Others โ Builds the capacity of staff to reach their full potential and enhance team and agency performance.Strategic Mindset โ Understands role in translating, communicating, and implementing agency strategy and team priorities.What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.ย Catholic Relief Servicesย works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. ย Catholic Relief Servicesโย relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.ย We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRSโ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.ย The successful candidate is expected to sign and adhere to CRSยด Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer:ย This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.ย
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidateโs ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.ย ย All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.