International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated healthcare sysEtems and helps bring them back to self-reliance.
When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.
International Medical Corps provides safe, timely, effective, efficient, equitable and patient centered care; offers needs-based response according to the context and type of sudden onset disaster (SOD) and/or outbreak in the affected nation; adopts a human rights-based approach to its response; ensures it is accessible to all sections of the population affected by the SOD and/or outbreak, particularly the vulnerable; and treats patients in a medically ethical manner.
International Medical Corps is accountable to patients and communities, host governments and ministries of health, and its organization and donors. International Medical Corps commits to a coordinated response under the national health emergency management authorities. International Medical Corps collaborates with the national health system, the clusters and the humanitarian community.
Selected personnel are on standby to deploy to a crisis within 48 hours. Personnel may deploy to new areas of operation or lend support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers and staff who have completed pre-deployment paperwork, orientation and training. The roster is updated on a regular basis. Through this expression of interest, applicants maintain professional profiles with International Medical Corps, so that information is complete and readily available for an emergency response deployment.
This position will support International Medical Corps’ emergency response delivering programs to disaster-affected populations.
The primary responsibility of the Mental Health and Psychosocial Support (MHPSS) Coordinator is to provide technical support to mental health and psychosocial programs; ensuring assessment, planning, implementation, monitoring, evaluation, and reporting of MHPSS activities.
*NOTE* Candidates applying to this position are indicating that they are interested in being considered for International Medical Corps’ standby roster for emergency response. Roster members will be contacted only when there is an emergency-response need for which the responder is qualified. This position will not be compensated unless responders are deployed to an emergency response.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.
- Provide technical and administrative support to mental health and psychosocial program staff; providing guidance on planning, implementation, monitoring, evaluation, and reporting of MHPSS activities in different sites.
- Conduct routine project needs assessments and program reviews to ensure successful implementation and donor compliance as well as compliance with International Medical Corps (IMC) MHPSS Quality Standards.
- Manage MHPSS program team ensuring there is adequate cover during periods of absence, training needs are met and performance evaluated.
- Work directly with any MHPSS Consultants when required by the program.
- Ensure link and coordination between MHPSS department, and other departments/sectors especially protection and health department.
- Participate and represent MHPSS program in regular staff meetings, meetings with donors, regional meetings etc.
- Liaise closely with any new or previous sub grantees.
- Participate in IMC Emergency Response Team (ERT) for strategic planning; working to create MHPSS component in country strategy.
- Assess the capacity of the local staff and work on a capacity building plan that is in line with the program and country strategic objectives.
- Participate in identification and hiring of MHPSS program staff.
- Participate in performance appraisal of national and expatriate MHPSS staff.
- Actively participate in or co-chair interagency Mental Health and Psychosocial Support reference group together with representatives from other agencies and organizations.
- Represent International Medical Corps at other relevant coordination meetings and cluster meetings (e.g. health and protection.)
- Work to improve interagency coordination, sharing of information, and promote MHPSS guidelines, best practices and IASC MHPSS reference group endorsed materials and resources. This includes translation and dissemination of global MHPSS guidelines and materials and planning joint assessments and response strategies.
- Liaise and Collaborate with existing government structures, local authorities and NGOs/CBOs in organizing MHPSS activities.
- Identify and work with suitable local partner organizations and institutions for joint MHPSS work.
- Identify and where appropriate collaborate with existing formal and informal community leaders and service providers.
- Conduct an MHPSS needs assessment among the affected populations in consultation with IMC MHPSS Technical Unit (TU) advisors. This will include using assessment tools consistent with IASC guidelines and the MHPSS WHO/UNHCR assessment toolkit (e.g. extent of mental health integration at hospitals and PHC clinics; and a rapid community-based assessment of MHPSS needs and resources, mapping of existing services and supports.)
- Produce high quality report (with IMC TU support) and disseminate and discuss findings externally, including with donors.
- Take a lead in MHPSS program development and proposal writing in consultation with IMC MHPSS TU advisors.
- Develop the strategy and mechanisms to integrate a mental health and psychosocial support into IMC programs in keeping with IASC guidelines of mental health and psychosocial support in emergencies.
Training and Capacity Building
- Assess and initiate training of identified staff in appropriate skills in consultation with IMC MHPSS TU advisors.
- Train ERT and national staff in key relevant aspects of IASC guidelines and Psychological First Aid (PFA).
- Organize external workshops in coordination with other agencies and organizations (e.g. IASC MHPSS Guidelines orientation.)
- Organize tailored training and continued on the job mentoring and capacity building for national staff.
- Produce and share training materials and training reports including relevant data (e.g. attendance, pre/post tests, training evaluations.)
Reporting and M&E
- Develop data collection tools and forms to capture MHPSS activities, results and impact in consultation with IMC TU MHPSS advisors.
- Establish Systematic data collection for reports.
- Take a lead in writing MHPSS section of all donor reports.
- Submit data required for donor reports, and monthly reports.
- Submit program information, data and success stories to promote visibility (e.g. IMC website, media.)
- Deployed personnel are expected to assist with the setup, maintenance and demobilization of the clinical spaces and base camp as required.
- Actively promote PSEA (prevention of sexual exploitation and abuse) standards within International Medical Corps and among beneficiaries served by International Medical Corps.
- Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law at all times.
Other duties as assigned
- The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive. The fluid nature of emergency response requires personnel to adapt to a rapidly changing landscape; duties may be reconfigured to meet operational requirements.
Code of Conduct
It is our shared responsibility and obligation to prevent matters involving sexual exploitation and abuse, trafficking in persons, child safeguarding and any suggested violation to our Code of Conduct that may involve conflicts-of-interest, fraud, corruption or harassment. If you see, hear or are made aware of any such activities, you have an obligation to report.
- Mental health professional with Masters degree or equivalent in social science (e.g. psychology, clinical social work or sociology) or medical field (e.g. psychiatric nurse, psychiatrist)
- Minimum of three (3) years of progressively responsible professional experience in humanitarian MHPSS work, including in emergencies and in conflict settings
- Knowledge of humanitarian field, human rights, international development, public health or other relevant field
- Knowledgeable in and has used the IASC MHPSS guidelines and best practices as part of their previous work experience
- Demonstrable technical expertise in the assessment of and design and delivery of responses to pre-existing and emergency induced MHPSS needs
- Training experience required; capacity and proven track record in national staff and partner training, including capacity building of the national counterparts to management level
- Strong organizational and supervisory skills
- Strong interpersonal skills and the ability to work within different cultural environments
- Ability to work within a team structure or in isolation, flexible, and can cope with stressful workloads and working with limited resources
- Ability to travel on short notice to project sites
- Experience in working in the country or region is a plus
- Fluency in written and spoken English is required; fluency in Spanish, French, Arabic is desirable
In addition to the responsibilities referenced above, candidates can expect to be living and working in austere conditions. Lifting moderately heavy objects from the ground, carrying a backpack for extended periods of time, and walking or hiking in remote locations may be necessary to perform these functions.
International Medical Corps is a first responder to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and is committed to doing everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff members who have a high degree of resilience, extremely decisive qualities and the ability to move fast.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.