DEADLINE FOR APPLICATIONS22 October 2025-23:59-GMT Greenwich Mean Time (Ouagadougou)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
The Management Services Officer supports the delivery of high-quality, client-focused, and cost-effective services that enable WFP to implement its food assistance programmes efficiently. The role ensures optimal management of resources, infrastructure, logistics, and support staff, while maintaining compliance with WFP standards.
ABOUT MANAGEMENT SERVICES AT WFP
Burkina Faso is actively committed to strengthening food security, managing internal displacement, and adapting to the effects of climate change. In this context, the World Food Programme (WFP) supports national efforts by providing targeted food assistance, enhancing the resilience of vulnerable communities, and strengthening institutional capacities.
To ensure the effectiveness of its operations, WFP seeks to reinforce its management services through the recruitment of a Management Services Officer (NOA) based in Ouagadougou. This position is based in Ouagadougou, Burkina Faso and reports to Head of Unit. This position is crucial for ensuring optimal management of resources, infrastructure, logistics, and support staff, while maintaining compliance with WFP standards and procedures.
The incumbent will contribute to the implementation of WFP programmes by ensuring a functional, safe, and efficient working environment in support of operational teams and partners.
THE ROLE
To provide support to the delivery of high quality, client-focused, and value for money services pertaining to the Management Services portfolio that enable WFP to deliver food assistance to beneficiaries, in line with WFPโs strategy.
KEY RESPONSIBILITIES (not all-inclusive, within delegated authority):
1. Assist with the preparation of Management Services components of WFPโs Country Strategic Planning (CSP) and Resource Planning aligned with country and wider WFPโs strategies and policies to facilitate efficient and effective service delivery.
2. Support preparation of functional annual plans and implementation of policies, procedures, processes, standards, and systems to support WFPโs strategic objectives.
3. Collate data and prepare basic analysis to support efficient planning and decision-making.
4. Assist in the identification of requirements pertaining to resources aiming at efficiency, cost-effectiveness, and timeliness of operations and services.
5. Maintain working relationships with WFPโs internal and external stakeholders, other UN agencies and government entities ensuring relevant exchange of data and identifying areas of potential improved alignment of operations and cooperation.
6. Provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).
7. Support a culture of environmental sustainability by role modelling actions that drive sustainability in all activities.
8. Utilise digital tools and applications to their fullest potential collaborating with technical experts to effectively adopt innovative technologies, thereby enhancing operational workflows and customer service.
9. Assist with the preparation and implementation of UN Reform related inter-agency initiatives to achieve cost savings and enhance service quality.
10. Support field missions by documenting issues/gaps and proposing solutions in the relevant services or products of responsibility.
11. Support the organisation and design of learning initiatives to build capacity of WFP staff and partners to improve their understanding of Management Services regulations, policies, procedures, processes, standards, and systems.
12. Follow standard emergency preparedness and response practices to support WFP to quickly deploy the needed resources to affected areas.
13. others
QUALIFICATIONS AND EXPERIENCE
Education : Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses.
Desired experiences for entry into the role:
Has some experience and/or training in at least one Management Services line of business (for example management of assets, facilities, fleet, travel, or other).
Has experience in deriving insights and conclusions from data, trends, and performance metrics.
At least 1 year of experience at a relevant level of responsibility in the field (master's degree + 1 year of experience at a responsibility level). OR At least 3 years of experience at a relevant level of responsibility in the field (bachelor's degree + 3 years of experience at a responsibility level).
Language: Fluency in French and working knowledge of English.
MORE ABOUT YOU:
You have:
A university degree in Business Administration, Management, or a related field.
Proven experience in administrative and operational support, preferably within international organizations.
Strong organizational and coordination skills.
Ability to lead and motivate a team.
Excellent communication and interpersonal skills.
Proficiency in office software and management systems.
Fluency in French and working knowledge of English.
ADDITIONAL / NICE TO HAVE:
Experience working in humanitarian or development contexts.
Familiarity with UN systems, policies, and procedures.
Knowledge of asset management, facilities management, or procurement processes.
Ability to work under pressure and manage multiple priorities.
Certification in project management or administrative systems is an asset.
Working knowledge of local languages is a plus.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.