Background
ย Diversity, Equity and Inclusion are core principles at UNDP:ย we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a โleave no one behindโ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
ย UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
ย Job Purpose and Organizational Context
The UN Secretary-General launched on 1 January 2019 a bold and new global reform that repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at the country level - support countries in the achievement of their development priorities and the attainment of the SDGs. The position is in Gambia's United Nations Resident Coordination Office (RCO).
The PBF support has helped catalyze critical peacebuilding processes in a very short period, helping to ensure that the country did not descend into violence during this fragile transition period, including the 2021 presidential elections. Thanks in part to PBF assistance, and with the technical support of UN agencies alongside the governmentโs commitment and participation, commendable progress has been made in sustaining peace, particularly in the areas of transitional justice, constitutional review, security, judicial and civil service reform, women and youth empowerment and participation, returning migrants and economic development.ย
A dedicated PBF Joint Steering Committee was established on the 21st of August 2023 to provide strategic guidance on the PBF portfolio and strengthen coordination, monitoring, and evaluation of the portfolio towards achieving the project results.ย The Joint Steering Committee (JSC) is the primary decision-making body overseeing PBF-supported projects. The JSC is Co-chaired by the United Nations Resident Coordinator, the Secretary-General, and the Head of the Civil Service of the Gambian Government. Its membership comprises key coordination Ministries, Development Partners, Bilateral and Multilateral partners, donors, and civil society.ย
Under the guidance and supervision of the PBF Secretariat Coordinator and/or other direct supervisor, the Driver provides reliable and safe driving services ensuring high accuracy of work. The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.
The Driver provides driving services to PBF Secretariat and RCO staff, consultants and experts, and UN staff on mission.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
ย Duties and Responsibilities Develop, update, and support the implementation of a Communications strategy and plan for PBF: Develop a communications strategy and action plan for the PBF in the Gambia.ย Developing and disseminating communications products and conducting activities that ensure effective communication with targeted audience(s) on project activities and achieved results.ย Preparing media advisories and press releases. Tailor communication forms to selected recipients, including local language translations when necessary.ย Organizing and moderating meetings, training, and workshops as part of key activities under the PBF Secretariat portfolio.ย Drafting and reviewing of speeches.ย Drafting success/case stories, compiling best practices, and preparing policy impact briefs and other communications products for distribution to partners and targeted audiences.ย Building partnerships with the media for advocacy and communication purposes.ย Ensuring cultural and political sensitivity in all communications materials.ย Providing background information and briefing materials (including brochures and newsletters) on the PBF Programme in The Gambia as needed.ย Using social networks and digital communication platforms as appropriate; creating high-quality content for both social media and media.ย Raising awareness and improving PBF's public image in The Gambia.ย Produces periodical and ad hoc reports on the projects/programmesโ communications activities, including media analysis.ย Assesses and reports the effectiveness of the communication strategy.2. Facilitating knowledge building and sharing in close collaboration with the Peacebuilding Team.
Supports/builds the capacity of project teams, partners, and stakeholders in identifying, documenting, and drafting best practices and lessons learned, effective communications, and advocacy. Assists in systematically capturing key achievements and lessons learned from projects/programsโ activities for knowledge-building, sharing, and advocacy. Supports the preparation of publications, documents case stories, and compiles best practices for learning and sharing. Serves as PBF Secretariat point of contact for media and communication. Serves as PBF Secretariat focal person in the UN Communication Group and works closely with other UN agencies and partners to ensure related communications materials include information about PBF work in The Gambia. Supports the preparation of knowledge-sharing events and strategies. Researches, compiles, and presents basic information for use in preparing and producing communications products/services.3. Administrating and enriching PBF Funded projects online information sharing and social media Develops, updates, and administers project success story information on the website and social media. Ensures the use of online channels is in line with UN guidelines, standards, and best practices. Use relevant software; create designs in the appropriate format for promotional and other material, such as brochures, presentational materials, announcements, video, audio, website, and social media content; ensure that photos, graphics, etc., are appropriate and conform to UN standards for communications materials.
4. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
ย Core Competencies Core Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process Act with Determination:ย LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision makingย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
Cross-Functional & Technical competenciesย Thematic Area Name Definition Business Management
Customer Satisfaction/Client Management
Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.ย Provide inputs to the development of customer service strategy.ย Look for ways to add value beyond clients' immediate requests.ย Ability to anticipate client's upcoming needs and concerns. Business Management Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience Ability to manage communications internally and externally, through media, social media and other appropriate channels. Business Management Digital Awareness and Literacy Ability and inclination to rapidly adopt newย technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. Communicationsย Digital asset management Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other mediaย Communicationsย Multimedia writing/editing Ability to create and/or edit written content for multimediaย Communications Social Media management Ability to represent and promote the UNDP brand in virtual communities and networksย Communicationsย Writing and editing Ability to create and/or edit written content in different UN languages.ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย