Investigations Officer

  • Added Date: Wednesday, 05 February 2020
  • Deadline Date: Thursday, 20 February 2020

Investigations Officerat GOAL Syria (View all jobs)

North Idleb, Syria

General Description of the Programme:

GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and has been contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey.

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

Job purpose:

The Investigation Team forms a key part of GOAL’s fraud mitigation, safeguarding and accountability frameworks, as well as accountability to the communities it works with. Working closely with all Departments, the Investigation Team reviews is assigned to undertake enquiries and investigations on, as well as follow-up to, all serious complaints received by GOAL Syria and recorded in the Serious Complaints Database and work to resolve issues and provide feedback in a timely manner

Duties, objectives and competencies

· To carry out investigations in as discreet and confidential manner as possible into any issues as instructed by the Investigations Team Leader.

· To initiate contact with concerned parties involved in each case (GOAL staff, LCs, complainants) to gather further information on the issue.

· To submit an investigation report to the Investigations Team Leader upon the finalization of any investigation or enquiry. These reports should outline the results of the investigation or enquiry.

· To provide recommendations based on the investigation findings in each investigation report.

· To provide final feedback to complainants and other relevant parties, if required, on the resolution of issues, and the results of investigations.

Requirements (essential)

· University degree.

· Excellent communication skills.

· Patient, able to work under high pressure.

· Willingness to live and work in northern Syria.

· Strong humanitarian field values.

· Competent with MS Office package (computer skills).

· Knowledge of GOAL programmes.

Requirements (desired)

· Prior investigative experience.

· Prior experience working with GOAL.

· English language skills.

· Knowledge and understanding of Core Humanitarian Standards (CHS).

General terms and conditions

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

  • Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
  • Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
  • Report any concerns about inappropriate behaviour of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

Deadline to Apply: 20th February 2020.

Thank you.

This vacancy is archived.

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