Internship: Social Behavioral Change Content Management and Development, 6 months, Remote

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, Opportunities.

UNICEF in Latin America and the Caribbean is composed of 24 country offices that work in 35 countries and territories. The main role of the regional office is to provide technical assistance, build the capacity and exercise quality control to the 24 country offices. The Social and Behavioural Change (SBC) section responds to these Country Offices through technical expertise and advisory and leveraging initiatives and platforms to accelerate results in the different programmes that it serves.

For the emergency context, the team has identified particular challenges in the CO’s with one of the main areas of opportunity to increase capacity and inter-country coordination in the response for 1) Children on the Move, with important takes in both the Central America and Mexico (CAMEX) sub-regional SBC response and 2) capacity development for adequate preparedness, response and mitigation.

How can you make a difference? 

We are seeking for an intern who is creative, dynamic, self-driven, up to date and passionate about the latest technologies and techniques and can apply them to generate content.

The purpose of the internship is to support the regional office’s (RO) SBC with the management and creation of the thematic content that will be integrated into the Internet of the Good Things (IoGT) platform, liaison, and coordination of revision rounds with the thematic experts and counterparts (Cos), factchecking the relevance and pertinence with Country Offices and organizing the content in the platforms.

The two main activities that have been identified for the support of the COs are: 1) the implementation of a sub-regional Internet of the Good Things platform that covers CAMEX and 2) an online Virtual Reality SBC in emergencies campus that provides training based on the pre-identified needs that are reflected on the SBC in Emergencies Dashboard.

The SBC Intern will work within the UNICEF SBC section in the Regional Office and will have the opportunity to contribute to make a large impact on the design, architecture, and implementation of all the regional SBC work in emergency and migration.

The main deliverables are:

FOR THE REGIONAL OFFICE

- Develop and produce engaging content (key messages, information curation, etc.) for the Internet of the Good Things Central America and Mexico platform and update them regularly and according to the COs needs.
Organize the digital content and build the “architecture” of the Virtual SBC in Emergencies campus for the LAC region inside the Virtual Reality (VR) digital platform.

- Provide general assistance to the SBC section in the Regional Office with special focus on:
o Liaising and coordinating content check and revision rounds.
o Adapting the platform to optimal usage within the COs
o Contribute to a platform roll-out plan.

-Support with the generation of Social Listening reports from using the “I Hear You” platform for selected countries and topics

-Support the Knowledge Management officer in managing the content integration of the SBC digital sites.

IN SUPPORT OF COUNTRY OFFICES

-Liaise, adapt and update the content according to the SBC CO’s needs for pertinence and accuracy in a timely and prompt way.

To qualify as an advocate for every child you will have… 

Conditions:

Payment:

The eligible intern will receive a monthly stipend as a contribution towards their living expenses.

Employment:

There is no expectancy of employment at the end of the internship.

For every Child, you demonstrate... 

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are...
(1) Builds and maintains partnerships(2) Demonstrates self-awareness and ethical awareness(3)Drive to achieve results for impact(4)Innovates and embraces change(5) Manages ambiguity and complexity(6)Thinks and acts strategically(7)Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under an internship agreement will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein. Their conditions of service will be governed by their agreement. Interns are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The intern is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the agreement. Selected intern is subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to interns who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their internship agreement.