INTERN - Salesforce & Data Analyst [Temporary]

  • Added Date: Thursday, 19 May 2022
  • Deadline Date: Friday, 17 June 2022
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Org. Setting and Reporting

UNRWA offers an opportunity for a new graduate to work as an intern and learn in areas of CRM, Salesforce, Data Management & Market Research within External Relation Department. External Relation Department is seeking for an intern based in Amman who can perform quality research to improve donor intelligence and analysis of market potential. The intern will also support the team in their daily work.

Selected Intern will work under the direct supervision of the Private Partnership Head s as well as the Digital Engagement Coordinator and get all necessary training to perform the following:


โ€ข Dealing with data - a Salesforce based CRM platform, segmenting into groups. Donor segmenting, creating dashboards and reports.
โ€ข Performing basic Salesforce administrative duties (Data entry, managing/updating databases).
โ€ข Support UNRWA's Salesforce database including object and field creation, form edits, page layouts and design.
โ€ข Other duties as might assigned


โ€ข Positive attitude and strong analytical, interpersonal and communication skills.
โ€ข Proven ability to exercise the initiative and resourcefulness necessary for simultaneously pursuing multiple tasks and achieving positive outcomes.
โ€ข Sound appreciation of regional context as well as genuine commitment to advocacy for the humanitarian positions that underpin UNRWA's mission.
โ€ข Ability to maintain effective working relationships with people of diverse backgrounds, culture, and nationalities.


Preference will be given to recent graduates or students in their senior year of graduate school, with major area of study in computer science, analytics, statistics, information management, public administration, management, engineering, or related field.

Work Experience

No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.

Knowledge of Microsoft excel tools including Pivot tables (Required)

Knowledge of webpage HTML coding (Required)

Knowledge of Microsoft Office (Required)

Experience in a professional office environment is an asset (Desirable)

Knowledge of Python is an advantage (Desirable)


Students should demonstrate excellent language, research and writing skills in English & Arabic


Potential candidates will be contacted by the Hiring Manager directly for further consideration.

Special Notice

Conditions of the Internship:

โ€ข The duration of the internship is 6 months with an expected start date of as soon as possible.
โ€ข The intern will be based in Amman
โ€ข Candidates must be able to work full-time
โ€ข The Agency does not cover travel costs and the position is non-compensatory.

Interns are not financially remunerated by UNRWA. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions.

A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed.

The Cover Note must include:
A portfolio of existing work, in addition to a proof of strategy success, including audience growth analytics where applicable.

Explain why you are the best candidate for this specific internship, including any relevant internship or other experience.

Explain your interest in the UNRWA Internship Programme.

In your online Personal History Profile, be sure to include all past work and academic experiences, and three references.

Due to the high volume of applications received, ONLY successful candidates will be contacted.

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on โ€œManualsโ€ hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

This vacancy is archived.

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