Org. Setting and Reporting
This internship is in the Human Resources Management Section (HRMS) of the Economic and Social Commission for Western Asia (ESCWA - unescwa.org). The intern will work with HR colleagues on various tasks and will be under the overall supervision of the Human Resources Officer.
The duration of an ESCWA internship is normally two months on a full-time basis - this may be exceptionally extended for a maximum period of six months. The internship certificate is awarded on the recommendation of the supervisor.
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. The United Nations accepts no responsibility for the medical insurance of the intern or costs arising from injury, illness or death that may occur during an internship. Applicants for internship must show proof of valid medical insurance coverage to cover the full period of the internship at the duty station and provide a medical certificate of good health prior to the commencement of the internship. The United Nations accepts no responsibility for loss or damage to personal effects that may occur during the internship. Interns work five days per week under the supervision of a staff member in the department or office to which they are assigned.
Daily responsibilities will depend on the individual’s background; the intern’s assigned office as well as the internship period. Duties may include, but are not limited to:
I- Training and Performance Management: (a) Coordinate upcoming training by collecting information from various stakeholders (reservation, data, certification, etc.); (b) Assist in preparing the classroom set-up, equipment and software installation; (c) Welcome the candidates, record their attendance and read the instructions, as needed; (d) Attend training sessions as member of the HRMS team; (e) Refer staff members to the administrative instruction on the performance management system in the United Nations.
II- Recruitment: (a) Learn about Competency-Based Interviews; how to develop interview skills and how to conduct and pass Competency-Based Interviews; (b) Understand the components of Job Openings; (c) Assist, as appropriate, in generating a new job opening in the recruitment portal; (d) Understand the Staff Selection System and the relevant administrative instruction; (e) Conduct the recruitment formalities for interns based on the administrative instruction for the internship programme in the United Nations; (f) Maintain databases for interns, as well as consultants and individual contractors (CICs) for statistical purposes; (g) Compile data on interns and CICs; (h) Maintain the CICs team inbox; (i) Conduct research on a specific recruitment-related topic; (j) Conduct satisfaction and feedback surveys among interns and CICs.
III- Monitoring and Organizational Management: (a) Get familiarized with basic facts and the Charter of the United Nations; (b) Search the HR handbook portal, the UN intranet iSeek and the careers portal for HR-related matters, namely rules and regulations, job opportunities, examinations, etc.
IV- Benefits and Entitlements: (a) Assist in the computation of benefits and entitlements, such as the education grant using Excel; Assist HR Partners in collecting and verifying data and making draft calculations; (b) Learn about the different types of appointments and contractual systems in the UN (temporary, fixed-term, continuing,) and the different related terms, benefits and entitlements. (c) Support the team in projects related to improvement, standardization, streamlining, and automation of functions related to the administration of benefits and entitlements.
V- Research and Strategic Human Resources Management: (a) Conduct research and collect data for digital solutions; (b) Research the UN website for cases related to specific issues (e.g. disputes under restructuring).
VI- Records Management: (a) Receive, sort, digitize and file documents for Official Status Files (OSF), and inactive or separated staff members, as well as for Consultants and Individual Contractors; (b) Label files for separated staff members and maintain the relevant computer records; (c) Create a new OSF for a new staff member in ESCWA (electronically and physically); (d) Manage CICs’ dedicated team inbox and save records of the latter category (such as contracts, terms of reference, medical and health coverage undertakings, as well as beneficiary form documents for old and new CICs on the cloud; (e) Communicate with administrative assistants to ensure submission by the CICs of documents required to legalize working at ESCWA; (f) Prepare staff attestations; (g) Distribute Insurance cards.
VII- Perform other duties as assigned such as précis-writing, research and correspondence, time and attendance, alumni network, etc.
Communication - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.
Teamwork - Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Creativity - Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
•Applicants must meet one of the following requirements:
(a) be enrolled in a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or
(c) have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must commence the internship within a one year period of graduation;
•Be computer literate in standard software applications, in particular Microsoft Word and Excel;
•Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
•Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Applicants are not required to have professional work experience for participation in the internship programme.Languages
English and French are the working languages of the United Nations. Arabic is also a working language of ESCWA. For this post, fluency in written and spoken English is required. Knowledge of Arabic is desirable.
Potential candidates will be contacted by hiring manager directly for further consideration.Special Notice
A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed.
The Cover Note must include:
• Title of degree you are currently pursuing
• Graduation Date (when will you be graduating from the programme)
• List the IT skills and programmes that you are proficient in
• Explain why you are the best candidate for this role
• Explain your interest in the United Nations.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.