INFORMATION SYSTEMS OFFICER (SAP Business Intelligence development)

Tags: Human Rights Law English language humanitarian law Environment
  • Added Date: Friday, 15 October 2021
  • Deadline Date: Sunday, 28 November 2021

Org. Setting and Reporting

The position is located in the Business Intelligence and Database Management Team, Solutions Architecture 1, Department of Management Strategy, Policy and Compliance in New York. The Information Systems Officer (SAP Business Intelligence development) will report to the lead of the ERP's Business Intelligence and Database management team.

Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN's human, financial and material resources.

Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit:


Under the direction of the lead of the ERP's Business Intelligence and Database management team, the Officer serves the following scope of functional duties by alignment to the ERP's overall workplan direction:

A. Supports the TECHNICAL development of Umoja's Business Intelligence [BI] and Analytics solutions, including:
1. BI ARCHITECTURE: from data governance, Master Data, ERP data operations and related technology roadmap.
โ€ข SAP technology and standard developments for BI: leads the on-going development and implementation of the ERP Business Intelligence and analytics solution, using the appropriate SAP technologies and tools, particularly HANA, BW, Business Objects, SAC, SLT, BODS.
โ€ข Data extraction and loading: leads the required data governance and data acquisition strategy
to load and replicate data in HANA repository and make it available to the user community.
โ€ข Data modelling: based on confirmed business requirements, plans and directs the ongoing development and redesign of BI's data models, data repository and data visualization strategies and governance to allow a global BI implementation with security implication as
well as licensing considerations in mind [users, professional users, etc].
โ€ข Reporting and Visualization tools: leads the implementation of visualization and reporting tools (SAC including R visualization and custom widgets and BOBJ) to be used for an effective data visualization in coordination with the Systems Engineering team and the
Development/Integration team so as to align the developments in BI to the SAP standard [OData, Fiori, Applications, etc].
2. DATA SOURCING, EXTRACTION and LOADING technical operations: Reviews the data acquisition mechanics and strategy to load and replicate data using available tools (BODS, SLT and BW), including in respect of HANA repository and making it available to the user community. Assists in the analysis of data sourcing, synchronization, storage and related technical activities across the Umoja solution landscape for improved performance

B. ERP DATABASE MANAGEMENT: in coordination with the ERPSD's team for SAP Systems Supports System teams in the analysis and validation of the required BI architecture for the cloud and on-premise systems (HANA, BW, SAC, BOBJ, SLT, etc.)

โ€ข Supports effective performance and monitoring of Umoja's BI and DB management operations.
โ€ข Advises the business stakeholders in respect of technical aspects of SAP Data services.
โ€ข Coordinates relevant Tier 3 specialized support for BI, including diagnostics and resolution of fixes.
โ€ข IT planning for the ongoing development of the ERP SAP solution, specifically in respect of SAP releases, OSS Notes, Support packs, Enhancement packs, and/or upgrades to ensure such enhancements address organizational requirements and follow the project testing and change control procedures before being implemented in the Production environment in alignment to the SAP application architecture standard.

Supports BI and data management teams as needed to improve and accomplish the Goals assigned to the team. Supports new initiatives concerning augmented analytics, such as machine learning, artificial intelligence, natural language processing, etc.


Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Technological awareness:
Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Planning and organizing:
Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.


Advanced university degree (Master's degree or equivalent) in computer science, information systems, engineering, mathematics, statistics or related field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems, including experience within the United Nations or other large comparable international organization is required.

Experience with SAP Systems and programming in SAP with ABAP, HANA, SAC, and BOBJ for the development of BI architecture, Data modeling, Data Reporting and Visualization tools is required.

Experience with BI development experience which includes architecture for BI and DW solutions ensuring sustainability and cost effectiveness of the design of database models so as to effectively support BI requirements in the long term is required.

Experience directing cross-teams for the design and development of ETL and BI implementations in an ERP environment with a complex landscape whose governance and security requirements need to conform to the SAP standard is required.

Experience with SAP Analytics for cloud is required.

Experience with R visualization, FIORI and WDA is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is financed by Umoja funding. Extension of appointment will be subject to budgetary approval.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term โ€œsexual exploitationโ€ means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term โ€œsexual abuseโ€ means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term โ€œsexual harassmentโ€ means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetratorโ€™s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on โ€œManualsโ€ hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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