Information Management Officer Ukraine - For internal candidates only

All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our  actions and relationships.
 

Background 

NRC has been operational in Ukraine since 2014. To technically support the Country Office across all its programmes, projects, and initiatives with information management, including data management, NRC is hiring an Information Management officer who will be part of the Monitoring Evaluation and Learning (MEL) Department.

Below is a brief summary of the role. Please download the Job Description for further details.

1. Role and responsibilities 

The Information Management Officer will be required to directly work with the IM coordinator at the Country Office and IM team at the Area Offices to support the development and maintenance of the NRC Ukraine information management systems as well as information management needs and requirements across all Core competencies in the program.
 

Generic responsibilities:

1. Ensure compliance and adherence to the NRC policies, guidance and procedures, including national legislation, EU General Data Protection Regulation, and NRC policies regarding the data security, data protection, and data-sharing.
2. Ensure compliance with NRC strategy, tools, handbooks, guidelines and standards.
3. Technically oversee and coordinate Area-based Information Management Technical officers and Database Officer(s) where applicable in their day-to-day responsibilities in data management.
4. Develop and maintain an efficient, reliable, and accountable IM system, including a data management system, in NRC Ukraine. Manage the resources for the development of IM systems.
5. Develop, roll-out, and oversee the implementation of the NRC Ukraine IM guidelines as part of M&E SOP.
6. Contribute to the donor, project/program reports, assessments, monitoring, and strategy documents as required.
7. Ensure that IM systems are up-to-date with the latest data on indicators, activities, and other programmes and projects data.
8. Ensure data quality through the implementation of a system of data checks and validation.
9. Identify opportunities and recommend solutions that will improve organisational IM processes.
10. Ensure timely back-ups and proper filing of documents.

    Specific responsibilities: 
     

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

    1. Oversees the operation of the database and related data collection software, conducting repairs, updates, and improvements as required.
    2. Supporting the reporting processes for the 5Ws where necessary.
    3. Supports the development and rolling out the monthly reports and unique beneficiary coding.
    4. Produces and compiles detailed, relevant, and high-quality qualitative and quantitative reports as requested, in addition to drafting the analysis, reporting, and visualization of program data needed for different reporting.
    5. Provides quality control and oversight of the data that is being collected and identifies and addresses errors in collection or input.
    6. Oversee the data collection processes for all activities including needs and market assessments, registration, verification, and monitoring.
    7. Supports and contributes to the development of centralized data management systems through documentation, implementation, and coordination of standardized information flow. Roll out similar systems to the area-levels and ensure understanding and proper utilization. 
    8. Liaises with other staff and core competencies to understand information management needs and best practices and follow up with core competencies for any data related issues, including data collection, tools development, reporting, and implementation.
    9. Design intake forms, data collection tools, and implementation-related tools.
    10. Supports the formulation of the monitoring and evaluation matrix and plans to address indicators.
    11. Supports in providing analysis of information and data to address indicator reporting requirements.
    12. Provides technical guidance on the design of data capture processes and supervises these processes.
    13. Ensure NRC's data protection policy is applied to all activities and staff are aware of the specific data protection protocols, and proper filing and archiving of documents and databases.
         

        Critical interfaces:

        1. CO Programme Management (Head of Programmes, Programme support unit, PDMs): communication on information/data management needs, etc.
        2. CO and Area-based M&E units, in particular, coordination of M&E IM Technical officers and Database officers
        3. CO AAP unit
        4. NRC Communication and Advocacy units: supporting with the preparation of IM products.
        5. Global NRC D-team: communication on global digital M&E-related products
        6. Global and regional NRC M&E team responsible for GORS reporting: communication on GORS-related topics
        7. Global and regional NRC Data Protection Team: communication on data protection requirements and policy
            

           2. Competencies 
            

           Generic professional competencies:
            

           1. Experience in project implementation position in a humanitarian/recovery context.
           2. Excellent command of English, both written and verbal, and fluency in spoken and written in Ukrainian

              Context related skills, knowledge and experience:

              • Bachelor’s Degree or above in technical fields or similar.
              • Minimum of 2 years of experience working in Information Management or Monitoring and Evaluation, or equivalent, preferably in an international NGO.
              • Experience in coding questionnaires on KOBO as well as cleaning and analyzing data using Excel or Power BI.
              • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access).
              • Knowledge of M&E.
              • Knowledge in KOBO, ODK or similar mobile data collection tools is highly desired.
              • Strong analytical skills with a critical thinking mindset are highly desired.
              • Data literacy and data fluency, including ability to operate Power BI
              • Desired: Ability to produce maps Behavioural competencies
              • Communicating with impact and respect
              • Coping with change
              • Working with people
              • Planning and delivering results
              • Analytical

                Key Information - Please Take Note When Applying

                • Learn more about NRC here and NRC Ukraine
                • To apply as an internal candidate, please click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site.
                • Apply by completing all the system-required fields of your experience, employment history, and education in your application.
                • Ensure to attach your latest CV and application in English-Applications submitted without the CV will not be considered.
                • When creating your profile, include your full name as per your passport.
                • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
                • Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
                • This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.  Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.  At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.  Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:  • treat everyone with respect and dignity  • contribute to building a safe environment for all  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH