ICT Technical Assistant Derna Libya

Position:                                          ICT Technical Assistant Derna

Grade:                                             4

Reports to:                                     Area Support Coordinator

Supervision of:                               n/a        

Duty station:                                  Benghazi, Derna, Libya   

Travel:                                             30% (inside Libya, Benghazi)            

Duration and type of contract:   6 months with possible renewal

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

1. Role and responsibilities

   The purpose of the Technical Assistant position is to assist in the day to day implementation of ICT (Information, Communication and Technology) functions responsibilities. 

   Generic responsibilities

2. Adhere to NRC ICT policies, tools, handbooks and guidelines

Specific responsibilities 

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Scale and scope of position Staff: no staff supervision responsibilities Stakeholders: n/a Budgets: not a budget holder Information accessible: Webcruiter, Intranet, Filing tree Legal or compliance: Code of Conduct, DonorAgreements, NRC Acceptable Use Policies.

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies: 

•             Minimum 2 years’ experience working in a ICT Support Function in a humanitarian/recovery context

•             Previous experience from working in complex and volatile contexts

•             Documented results related to the position’s responsibilities

•             Fluency in English; reading, written and spoken English 

Context/ Specific skills, knowledge and experience: 

•             Bachelor’s degree in IT or equivalent 

•             Ability of keeping up to date with modern ICT trends

•             Good communication and interpersonal skills

•             Advance knowledge in Microsoft Office.

2. Behavioural competencies 

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

3. Application Procedure:

  The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.