ICT Associate (Data Analysis)

  • Added Date: Thursday, 13 February 2020
  • Deadline Date: Thursday, 27 February 2020

UNV’s Management Services hold the responsibility for the strategic planning, managerial leadership, oversight and quality control of an integrated platform of operational services ensuring timely, effective and efficient delivery according to corporate performance standards and in compliance with the UN Regulations and Rules and UNDP´s accountability framework

Reporting to the Chief, Information and Communication Technology Unit (ICTU) and Team Leader, Systems Development, the incumbent provides technical support for the implementation of activities related to core UNV initiatives driven by business user needs in areas such as:

  • Business Applications and websites;
  • SharePoint Online Applications
  • Application Integration
  • ICT service management and service delivery
  • Application Security
  • Release Management


Data management, analysis and reporting

  • Perform data clean-up routine job using queries;
  • Ensure data consistency across multiple systems;
  • Ensure proper usage and integration of UNV taxonomy across all systems;
  • Verify quality of data integration between different systems;
  • Maintain current and future data-stores (Current databases are MSSQL Server & MySQL);
  • Create and maintain complex SQL queries;
  • Use strong analytical skills to understand the data ecosystem and the data interaction and use this overall understanding to improve data exchange between systems;
  • Interpret data, analyse results using statistical techniques and provide ongoing reports;
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality;
  • Acquire data from primary or secondary data sources and maintain databases/data systems;
  • Identify, analyse, and interpret trends or patterns in complex data sets;
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems;
  • Work with business users to prioritize business and information needs;
  • Locate and define new process improvement opportunities;
  • Generate BI reports from the datasets.

Systems development and maintenance

  • Develop and maintain UNV applications;
  • Develop new features and functionalities for UNV in line with the development SOPs;
  • Integrate UNV applications in a consistent manner (Application integration, data integration, business rules integration);
  • Coordinates- with outsourced company developers about the requirements to the system changes/ development, discussing technical issues and getting the solution as per agreed contracts;
  • Ensure optimum technical performance of the system, upgrade or enhance existing functionalities, troubleshoot and provide continuing user support, including resolving problems (Tier III applications support).

Release management

  • Follow release management guidelines;
  • Perform User Acceptance testing;
  • Monitor application security and performance before and after releases;
  • Monitor Application and server logs.


Core Competencies:







  • Ability to make new and useful ideas work


  • Ability to persuade others to follow

People Management

  • Ability to improve performance and satisfaction


  • Ability to listen, adapt, persuade and transform


  • Ability to get things done while exercising good judgement

Functional Competencies:

Information Systems and Technology (General)

  • Knowledge of IST innovations and concepts and ability to apply them to strategic and/or practical situations

Applications Management

  • Ability to develop, support, and maintain applications.

IT Customer Support

  • Ability to support internal customers with IT assistance

Knowledge Management

  • Ability to efficiently handle and share information and knowledge



  • Secondary education, preferably with specialized certification in computer science, information systems, or related field;
  • IT certifications are desirable.


  • 6 years of relevant experience in information and communication technology;
  • Alternatively bachelor degree in combination with three (3) years of qualifying experience may be accepted;
  • Proven working experience as data analyst, performing data cleanup and synchronization tasks;
  • Strong knowledge of and experience with reporting software (PowerBI), databases (MSSQL), programming (ETL frameworks);
  • Experience in maintaining MySQL and MSSQL databases;
  • Experience in optimizing Datawarehouse in SQL server (cloud and on-premises);
  • Experience with agile software development methodologies would be an additional advantage.

Language Requirements:

  • Proficiency in English;
  • Working knowledge of another official UN language is an asset.


  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques;
  • Knowledge on usability and accessibility guidelines would be an additional asset.



  • Only short-listed applicants will be contacted;
  • The successful candidate will hold a UNDP letter of appointment;
  • All posts in the GS categories are subject to local recruitment.

Applicant information about UNDP rosters

UNDP/UNV reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP/UNV at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP/UNV is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

UNDP/UNV does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

Contract Duration: 1 Year with possibility for extension

This vacancy is archived.