Role and responsibilities :ย ย
The ICLA Technical Assistant will provide information, counselling and assistance to displacement affected populations in its area of operation.ย
Generic responsibilitiesย ย
Adhere to NRC policies, tools, handbooks and guidelinesย Assist a range of support with the implementation of the CC portfolio according to work plan and activity planningย Implements independently procedures and activities within own function or core competency as delegatedย Responsible for organising and delivery of tasks in line with priorities and standardsย Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the teamย Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of workย Prepare and develop status reports as required by managementย Promote and share ideas for improvement in your area of expertiseย Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.ยย
Specific responsibilities:ย ย Accounting for the particularities of the job location and context, the Technical Assistant will be responsible for:ย ย
Stay updated and respect all internal procedures and thematic guidelines,ย GIS. Deliver individual and group information sessions (GIS), following the guidance.ย Counselling. In line with the legal case management guidance, provide individual counselling sessions on various topics including legal and civil documentation, housing, land and property rights and work rights, access to essential services and residency rights.ย Legal assistance. In line with the legal case management guidance, provide legal assistance services to project participants on various topics including legal and civil documentation, housing, land and property rights and work rights, access to essential services and residency rights.ย Follow-up. Make sure that all case management files are timely followed up with qualitative and client centered approach, following the legal case management guidance.ย ย SIP. Ensures safe and inclusive programming principles are respected, including ensuring safety and dignity of project participants, understanding their diverse needs, enabling meaningful access to NRCโs services, ensuring adequate accountability to affected populations, ensuring adequate participation and consultation, and supporting the realisation of their human rights.ย ย Data collection. Undertake day to day data collection and data entry related to field activities, legal case management and participates in field mapping exercises,ย Referrals. Oversight of referrals to local aid organizations both national and international in implementation of care plans within legal case management approach,ย Participate in the drafting and regular update of service mappingย External coordination. Meetings with international, national and governmental actors working on legal and education access issues for refugees and migrants when required and as instructed by the line manager and project management. Ensuring that partner organisations fully comply with agreed case management and referral pathways and client handling procedures,ย Coordination with volunteers. Supporting the ICLA officer and TL in the oversight of volunteer workers, maintaining attendance sheets and coordinating with NRC support colleagues on processing of payments,ย M&E. Conduct regular post service monitoring exercises for ICLA services, participates in project evaluation as neededย Reporting. As delegated by line manager, responsible for accurate and high-quality contributions to the reporting of NRC ICLA Area-level achievements through all relevant reporting mechanisms (Dynamic, CORE or any other media). This includes, but is not limited to, internal reporting mechanisms (e.g. NRC GORS), donor reports and inter-agency reporting of achievements (E.g. 4Ws).ย Any other task relevant to the position as requested by the line manager, including administrative tasks, translation of documents or support to emergencies and other Core Competencies among others.ยCritical interfaces:ย ย
Programmatic strategic and operations support: Project Manager, Area Manager, ICLA Specialist, M&E, risk and compliance, other CC program teamsย ย Support functions: Area Manager, HR, Finance, Logistics, M&E, Access Coordinator,ย Security: Safety and Security Coordinator and Officer at the areaยย
2. Competenciesย ย ย
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:ย ย
Professional competenciesย ย
These are skills, knowledge and experience that are important for effective performance.ย ย
ย ย
Generic professional competencies for this position:ย ย ย
University degree/diploma in social sciences, political sciences, law or other related fieldsย ย Basic knowledge about data management and computer skillsย Experience in working in a humanitarian/recovery context;ย Native fluency in Arabic;ย ย Work proficiency and excellent drafting skills in English.ย ยย ย
Context related skills, knowledge and experience:ย ย
Knowledge of the displacement context in Libya;ย ย Knowledge of the migrants and refugee protection issues is considered a strong advantage;ย ย Knowledge of Libyan law and regulation is an added advantageย ยย
Behavioral competenciesย ย
Build meaningful relationsย Empower peopleย Act with integrityย Deliver resultsยย ย
3. Performance Managementย ย
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRCโs Performance Management Framework. The following documents will be used for performance reviews:ย
The Job Descriptionย