Human Resources Assistant, DPS/HR (Temporary)

Org. Setting and ReportingThe Human Resources Section (HR) has a transversal function in the organization and its aim is to ensure that ITC has the right quality of Human Resources with the appropriate skills and competencies in order to achieve its strategic and operational goals and to provide staff with a supportive, challenging and rewarding work environment in order for them to fulfil their potential and maximize their contribution to the organization. This position is located in the HR Staff Administration Team. ResponsibilitiesUnder the direct supervision of the Human Resources Officer, the general guidance of the Senior HR Officer and the overall oversight of the Chief, Human Resources, • Ensures completion of pre-recruitment formalities for selected staff and conducts induction sessions. • Prepares offers of appointments, and assists selected candidates with travel arrangements, visa matters and shipment of personal effects. • Reviews and processes requests for entitlements, benefits and claims, and prepares personnel actions. • Assists in the review and processing of data pertaining to conditions of service. • Provides logistics and administrative support for trainings related to staff administration. • Provides general office support services; drafts and/or processes a variety of correspondence and other communications related to benefits and allowances. • Sets up and maintains reference files/records (electronic and paper). • Schedules appointments/meetings, monitors deadlines, etc. • Undertakes research on a range of HR related issues and assists in the preparation of notes/reports. • Maintains automated database containing HR related statistics • Performs a variety of administrative duties (e.g. leave recording, etc.). • May provide guidance/training to less experienced staff. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or HR Guides. • Performs other duties as required. Competencies• Professionalism: Knowledge of the human resources policies, procedures and practices and ability to apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to perform analysis, modeling and interpretation of data in support of decision-making. • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. EducationHigh school diploma or equivalent. Job - Specific QualificationNot available. Work ExperienceA minimum of five years (reduced to three years with a completed university degree) of experience in human resources management, administrative services or related area is required. Experience in staff administration of benefits and entitlements is desirable Experience working with Enterprise Resource Planning software in HR modules, is desirable Experience working in the United Nations Common System is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).