Mission and objectivesUNICEF is a leading humanitarian and development agency working globally for the rights of every child. Child rights begin with safe shelter, nutrition, protection from disaster and conflict and traverse the life cycle: pre-natal care for healthy births, clean water and sanitation, health care and education. UNICEF has spent nearly 70 years working to improve the lives of children and their families. Working with and for children through adolescence and into adulthood requires a global presence whose goal is to produce results and monitor their effects. UNICEF also lobbies and partners with leaders, thinkers and policy makers to help all children realize their rightsโespecially the most disadvantaged.
ContextUNICEF works in some of the worldโs toughest places, to reach the worldโs most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up. For every child, www.unicef.org/sudan Scope of work Under the general supervision of the Chief of Human Resources based in Port Sudan, the HR NUNV will play a key role in strengthening staff onboarding and HR data management. They will support the review and development of UNICEF Sudanโs Welcome Guide and related onboarding materials, ensuring that new staff have timely access to essential information and resources. This will include the development of welcome packs, guidance on coordinating induction logistics, and developing toolkits and guidance on conducting and facilitating
Task DescriptionWithin the delegated authority and under the supervision of the Chief of Human Resources, Sudan or his/her designated mandated representative(s), the UNV HR Assistant will: 1. Onboarding & Welcome Back a. Review and update the Sudan Welcome Guide to ensure accuracy, relevance, and user-friendliness. b. Develop a comprehensive onboarding toolkit for supervisors, including checklists, templates, and guidance materials. c. Design an orientation framework for new staff, outlining the structure, sequence, and content of sessions that can be delivered by HR or managers. d. Produce standardized orientation content (presentations, briefing notes, information packs) to support future delivery. 2. HR Data and Analytics (Framework Development) โข Develop the structure and framework for the Sudan HR Analytics Dashboard, identifying key indicators, data sources, and reporting frequency. โข Create sample dashboards and reporting templates to guide future data visualization and decision-making. โข Draft guidance notes and SOPs for maintaining the dashboard and producing regular HR reports. 3. Knowledge Products and Process Tools โข Consolidate outputs into a repository of HR reference tools (e.g., Welcome Guide, supervisor toolkit, orientation framework, dashboard templates). โข Document methodologies and provide user guidance so that HR colleagues can apply and update these tools going forward. 4. Additional Responsibilities โข Any other related tasks may be required or assigned by the supervisor. โข Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: โข Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); โข Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. โข Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities. โข Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; โข Assist with the UNV Buddy Programme for newly arrived UN Volunteers. โข Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible
Competencies and valuesโข Professionalism: demonstrated understanding of operations relevant to UNICEF; technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented. โข Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organizationโs interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority. โข Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues. โข Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. โข Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities. โข Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups. โข Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary. โข Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance, and commitment towards UNICEFโs mission and vision, as well as to the UN Core Values.
Living conditions and remarksPort Sudan is located on the Red Sea coast and, following the war has served as the administrative capital of Sudan. The city features an international airport, with three airline companies offering daily flights, as well as daily bus services to other parts of Sudan. The community in Port Sudan is socially open and welcomes diverse cultures, though the surrounding areas tend to have a more conservative culture. The weather can be extremely hot during the summer months, particularly from May to September. The rainy season occurs in winter, from October to April when temperatures significantly decrease. The security situation in Port Sudan is calm and stable, allowing UN personnel to reside in private homes within the town. The town has a relatively reliable supply of electricity and water. Internet access is available through a private provider's cable in certain areas, and 4G coverage spans the entire town. Most daily commodities can be found in the local markets. However, over the past three years, Port Sudan has experienced outbreaks of dengue fever. Health services are provided by both private and public hospitals. Sudan is a unique country, and UNICEF is a unique humanitarian organization. It provides for an interesting and enriching learning environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential. As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.