Only candidates who are not nationals of the country of assignment are eligible to apply to this position
Hardship LevelH (no hardship)
Family TypeFamily
Residential location (if applicable)
GradePR4
Staff Member / Affiliate TypeProfessional
* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff memberโs country of nationality.
In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-06-24
Job Posting End DateJuly 13, 2023
Standard Job Description
HR Coordinator, Office of the Director
Organizational Setting and Work Relationships
The HR Coordinator, Office of the Director position is based in the Director's Office of the Division of Human Resources (DHR) at UNHCR, which works with and supports UNHCR's global workforce of over 20,000 colleagues in 130 countries. Services provided cover all aspects of the employee journey, including assignment and recruitment, personnel administration, health and wellbeing, learning and development, inclusion & diversity, as well as strategic HR and vision-setting for the people function at UNHCR. In 2019, UNHCR launched its multi-year HR transformation, based on a field-driven partnership model with the aims of fostering a positive employee experience for all colleagues enabled by good people management and digital transformation. The DHR Directorโs Office is spear heading the strengthened partnership approach and acts as an agent of change and engagement.
This role supports the Director, DHR in defining the global Human Resources strategy and is involved in key business and people-related projects. The HR Coordinator, Office of the Director leads the work of the Directorโs Office and works closely with all HR teams to ensure smooth HR flows and operations, and acts as an agent of change and engagement in support of the HR transformation.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRโs core values of professionalism, integrity and respect for diversity.
Duties
Strategic leadership:
- Work closely with the Director, DHR and the DHR senior leadership team to define HR strategic orientations and success keys for delivering long-term results for DHR and the people function at UNHCR in coherence with broader transformation initiatives and is expected to:
- Advise the Director DHR in evaluating both strategic and operational opportunities and frame them into specific initiatives, synthesize insights and opportunities into clear and compelling presentations and updates.
- Lead HR Transformation Coordination portfolio, coordinate with TCS, Digital Service and relevant stakeholders about different projects to ensure roadmap follow-up and tracking progression.
- Establish and lead the DHR Global Partnership Hub (GPH) to serve as a connection point for external partnerships in support of the HR transformation and people related initiatives to broaden perspectives and facilitate mindset shifts across the organization.
- Foster and deploy continuous improvement mindset within DHR and more broadly within the organization based on research, benchmarking, data analysis, and adapted methodologies.
- Work closely with the DHR Leadership Team and their teams to ensure that HR practitioners in UNHCR embrace and role model new ways of working enabled by the HR transformation.
Management:
- Manage and coordinate the Directorโs Office to ensure a well-functioning and strategic approach, while managing the day-to-day operations in close collaboration with relevant teams across internal and external partners.
- Supervise the Communications Officer, Executive Assistant and two Senior Administrative Assistants in the Directorโs Office ensuring an effective and coordinated executive office.
- Coordinate and align the development of communications and outreach initiatives from DHR
- In consultation with the Resource manager lead and monitor the DHR strategic bi-annual planning process and budget, ensuring optimization and accuracy.
- Prepare analysis, briefings, and presentations for the Director as required. Contribute to the development of DHR's and global communication and other corporate products as required.
- Collaborate across the organization to mobilize and align teams toward common goals and ensure roadmap rolled out and optimization.
- Build strong, trust-based relationships internally and externally with stakeholders at all levels of the organization to influence outcomes and maintain momentum.
- Liaise regularly with Executive Office, Secretariat, other Bureaux and Divisions to maintain effective and conducive working relations on behalf of the DHR Directorโs office.
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For P4 - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
Field(s) of Education
International Relations; Political Science; Human Resources or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Not specified.
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Relevant previous work experience to the function in an international context. Experience working in a large scale oirganizational transformation in a coordination capacity. Experience in both headquarters and the field, working with multiple priorities in high-pressure environments. Demonstrared ability to coordinate multiple priorities and solid understanding of HR transformative exercises. Experience in strategic advocacy and coordination of multiple stakeholders. Responsive and effective problem-solving and crisis management skills. Demonstrated ability to execute and navigate without the minimum level of supervision. Excellent verbal and writing skills and can analyze, convince, and influence.
Desirable
Experience working in international HR, with a special focus on executive leveladvisory and cross functional collaboration roles. Passionate about people because everything that we do need to be by, for and with our people. Excellence in articulating strategic plans from ideation to completion for successful strategy building and a recognized expert at engaging and empowering, as well as handling complex and ambiguous matters and situations. Result and action-oriented, the ideal candiadte is used to managing multiple projects and stakeholders needs.
Functional Skills
*CO-Drafting and Documentation
*SO-Advocacy
*MG-Coordination
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
Competency RequirementsAll jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies
Judgement and Decision Making
Strategic Planning and Vision
Leadership
Managing Performance
Managing Resources
Cross-Functional Competencies
Stakeholder Management
Planning and Organizing
Political Awareness
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The ideal candidate for this position has professional experience, in Human Resources, management, consulting, Project Management and/or Communication, with a special focus on executive-level advisory and cross functional collaboration roles.
You have experience experience working in a large scale organizational transformation in a coordination capacity and have worked in both headquarters and the field, working with multiple priorities in high-pressure environments. You are used to matrix organizations, with strong visibility and exposure, understanding global strategies rolled out to local needs. You have outstanding organizational skills; ability to multi-task between the day-to-day routine of the Directorโs office and longer-term projects and priorities involving multiple stakeholders internally and externally.
You are passionate about people because everything that we do need to be by, for and with our people. You have demonstrated strong collaboration, and ability to connect with all levels in the organization through great interpersonal/diplomatic and people skills.
You are recognized for your ability to execute, navigate without the minimum level of supervision. You have excellent verbal and drafting skills and can analyze, convince, and influence. You excel at articulating strategic plans from ideation to completion for successful strategy building.
You are an expert at engaging and empowering others, as well as handling complex and ambiguous matters and situations. Result and action-oriented, you are used to managing multiple projects and stakeholders needs.
Ideally you have experience with UNHCR Governance processes, in particular with UNHCRโs Executive Committee (ExCom) and Standing Committee(s) and knowledge of UNHCRโs key corporate initiatives as well as Inter-Agency experience with key UN-system wide processes, reforms, and mechanisms such as the ICSC, CEB HR Network, High Level Committee on Management (HLCM).
You speak both English and French fluently and have strong knowledge of at least one other UN language.Required languages (expected Overall ability is at least B2 level): French
,
,
Desired languages
,
,
Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
Nature of Position:
The HR Coordinator, Office of the Director position is based in the Director's Office of the Division of Human Resources (DHR) at UNHCR, which works with and supports UNHCR's global workforce of over 20,000 colleagues in 130 countries. Services provided cover all aspects of the employee journey, including assignment and recruitment, personnel administration, health and wellbeing, learning and development, inclusion & diversity, as well as strategic HR and vision-setting for the people function at UNHCR. In 2019, UNHCR launched its multi-year HR transformation, based on a field-driven partnership model with the aims of fostering a positive employee experience for all colleagues enabled by good people management and digital transformation. The DHR Directorโs Office is spear heading the strengthened partnership approach and acts as an agent of change and engagement.
This role supports the Director, DHR in defining the global Human Resources strategy and is involved in key business and people-related projects. The HR Coordinator, Office of the Director leads the work of the Directorโs Office and works closely with all HR teams to ensure smooth HR flows and operations, and acts as an agent of change and engagement in support of the HR transformation.
Living and Working Conditions:
Additional Qualifications
Skills
EducationBachelor of Arts (BA), Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Political Science
Certifications
Work Experience
CompetenciesAccountability, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Political awareness, Stakeholder management, Strategic planning & visions, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium Add. 3 to March 2023 Compendium - Part B
Additional Information
Functional clearanceThis position doesn't require a functional clearance