The purpose of a HR/Administration Officer is to implement delegated area of responsibility. The following is a brief description of the role.
Generic responsibilitiesย
Ensure adherence with NRC policies, tools, handbooks and guidelines. Implement delegated support function portfolio according to plan of action. Prepare and develop status reports as required by management. Support and Implement NRCโs HR and administration systems and procedures at area level. Ensure proper filing of documents in accordance with Securing Supporting Documentation (SDD) guidelines. Promote and share ideas for improvement of the support function. Support line managers in providing capacity building and facilitate relevant training to staff. Promote NRC values and safe working environment and support the implementation and adherence to the anti-corruption policy.ย
Specific responsibilitiesย
Support assigned staff in their professional development, identify training needs, support staff to achieve the objectives defined in their work and development plans.ย Organize recruitments according to NRC recruitment policy and SOPs when delegated by the HR Manager and ensure the recruitment and personnel files are complete, updated and archived in a timely manner and according to NRC filing procedures and GDPR. Compile and update the attendance in the training matrix on a weekly basis, and facilitate training as needed, i.e. NRC way, code of conduct, PSEA, etc. Prepare the payroll for staff at the area office when requested by CO. Manage casual workers agreement, service contracts, and ensure all non-NRC personnel representing NRC has signed and fully understand the code of conduct. Facilitate induction for national and international staff. Managing of translation services of official documents on request. Management of offices and residences at area level, including supervision of staff assigned to premises, cleaning, maintenance, and repairs, including equipment/furniture, opening & closing office, payment of electricity/water bills, ensuring functioning and securing office equipment, provision of (consumables and non-consumables), and ensure adequate supply of stationery and office supplies. Management of lease agreements for all premises (offices, residence, warehouse), including preparation, renewals, termination, payment of rents, and addressing issues with landlords Checks the health and safety standards of offices and guest houses (according to MOSS and MORSS) in collaboration with the Health and safety Security Officer. Arrange accommodation for visitors and staff in residences and hotels, from booking to billing, and make flight bookings when requested. Liaise with local authorities and Obtain travel permits for Staff to GS, Camps, andย between States.Professional competenciesย
Generic professional competencies:ย
Experience from working as a HR/Admin Officer for a minimum of 3 years in a humanitarian/recovery context Bachelorโs Degree in Business Administration or related field with minimum 3 years of experience Previous experience working in complex and volatile contexts Documented results related to the positionโs responsibilities Fluency in both English and Arabic, written and spoken Intermediate computer skills in Microsoft Office (MS Excel, Word, and Outlook)Context/ Specific skills, knowledge and experience:ย
Strong communication and interpersonal skills Service-minded, with strong organizational and planning skills Good cultural awareness and sensitivity Highly approachable, trustworthy and confidentialย Good diplomacy and negotiating skills Attention to detail, problem-solving skills, excellent time management skillsย Behavioral competencies
These are personal qualities that influence how successful people are in their jobs. NRCโs Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Handling insecure environment Planning and delivering results Empowering and building trust Communicating with impact and respect Managing performance and development The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.ย Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.ย At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.ย Together, we save lives and rebuild futures. Safeguarding is central to NRCโs work. We expect all employees to:ย โข treat everyone with respect and dignityย โข contribute to building a safe environment for allย โข never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)ย โข always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH