Health Systems Information Management Officer

  • Added Date: Wednesday, 20 October 2021
  • Deadline Date: Thursday, 28 October 2021

Position Title : Health Systems Information Management Officer

Duty Station : Kabul, Afghanistan

Classification : Professional Staff, Grade P2

Type of Appointment : Special short-term graded, six months with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 28 October 2021

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Libya; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Afghanistan has one of the lowest scores on the Human Development Index, impacted by displacement, migration and return. The intensified armed conflict in 2021 and the resulting upheaval in August 2021 have resulted in further escalating humanitarian needs and a significant deterioration of the protection environment for civilians in the country. These factors exacerbate the vulnerabilities of a population already burdened by the COVID-19 pandemic, subsequent economic downturn, and a severe drought across the country (declared in June

2021). Internal displacement inside Afghanistan is driven by both conflict and natural disaster. There is now an estimated number of 5.5 million Internally Displaced Persons (IDPs) in the country, including both protracted and the 634,000 newly displaced by conflict in 2021. The region is characterized by significant cross-border movements into neighbouring countries from Afghanistan, as well as returns.

The pandemic continues to pose a significant challenge to the health and wellbeing of Afghans, considering the countryโ€™s underdeveloped and fragile health systems, general living conditions and high rates of poverty. The recent announcement of severe funding cuts to the health system will have long-lasting implications, as organizations and donors step in to try and fill the gap. The high trends of cross-border mobilities with the neighbouring countries, on-going dynamic and deteriorating security environment significantly impact all health indicators. Low testing and vaccination rates for COVID-19, a reluctance on the part of community members to be tested, and socio-cultural norms have combined to further deter health seeking behaviour. Afghanistanโ€™s history of protracted violence has had a direct impact on the physical and mental health status of affected populations and compromises the overall functional capacity of health care services especially in remote/rural areas. This is also characterized by significant increases in the number of war trauma cases. The country also suffers from a high burden of Communicable Diseases (CDs) like tuberculosis and increasing prevalence of Non-Communicable Diseases (NCDs). Other major health challenges in the country also include high maternal, newborn and child mortality and morbidity. Afghanistan also has low routine immunization coverage and is one of the three remaining polio endemic countries in the world. Afghanistan also faces more challenges in its response to the increasing needs for emergency health services due to the upheaval in August 2021.

The International Organization for Migrationโ€™s (IOM) Migration Health programme, with over 160 staff is actively supporting the Afghanistan Ministry of Public Health (MoPH) and the World Health Organization (WHO) to strengthen health service capacity at Points of Entry (PoE), in affected communities, and through additional support to other response areas such as health facilities and laboratories to effectively prevent, detect and respond to COVID-19 and other public health threats. IOM provides; integrated surveillance and disease control training for frontline health staff, necessary medical and health commodities, analyses and reports on population mobility trends in priority health zones to inform preparedness efforts, as well as risk communication to sensitize impacted areas, and facilitate holistic evidence-informed response efforts. In the context of health, IOM is committed to analyzing and protecting digital and traditional medical information vital to providing quality care to communities in Afghanistan.

Under the overall supervision of the Migration Health Officer, the successful candidate will technically support the implementation of Health Assistance to Crisis Affected populations (H3) activities/emergency health programming, including aspects related to health information management. The Health Systems Information Management Officer is expected to carry out his/ her duties in accordance with the strictest ethical standards and with due respect for gender and socio-cultural sensitivities.

Core Functions / Responsibilities:

  1. Support data analysis and preparation of regular reports relating to migration health programming, facilitating the unit in delivering quality reports and publications within the set deadlines.

  2. Facilitate the harmonization of Migration Health Unit (MHU) data and reports with other MHU information products (interactive tools, maps, web portal, social media presence, media outreach, etc);

  3. Closely coordinate with IOMโ€™s Displacement Tracking Matrix (DTM) to facilitate harmonization of information products and synergies on reporting and programming where possible.

  4. Assist in development, implementation and administration of database structures and end-user web interfaces, using industry standard design principles and patterns to attain high re-usability and maintainability.

  5. Participate in the design and revision of the MHU patient registration process and associated reporting formats.

  6. Develop applications for real time registration and monitoring of patients, recording patientโ€™s profiles including diagnosis, prescribed treatments and medicines and linking this information with stock lists, a reordering system and overall supply chain management for the MHU.

  7. Work to improve and automate data validation mechanisms to support operational and reporting systems.

  8. Contribute to the development of application software and implement proper backups, restore, data validation, and security procedures to ensure data integrity and availability.

  9. Utilize ArcGIS, InDesign, Excel, Power BI, or equivalent software to support development of MHU public reports and information products, which include data analysis, maps and infographics, coherent report structure and appropriate contextualization.

  10. Undertake spatial analyses, cross-analysing migration and multisectoral geospatial data, and develop visualizations, dashboards and information products using GIS-related software and systems to meet specific, thematic needs.

  11. Integrate IOMโ€™s data protection principles and best practices on humanitarian data protection and ethical use of data across all MHU data management, sharing and dissemination activities.

  12. Supervise MHUโ€™s information management assistant in Kabul and support technical oversight of information management clerks at the field level.

  13. Provide secondary support in programme implementation, administration and monitoring and evaluation, tracking progress and checking that targets and deadlines are met relative to information management.

  14. Undertake duty travel, as required and in line with prevailing security restrictions, related to project implementation and coordination, staff training, and liaison with partners.

  15. Perform such other duties as may be assigned

Required Qualifications and Experience:


โ€ข Masterโ€™s degree in Information Management, Information Systems, Computer Science, Demography, Public health, Public Administration, Social Sciences or a related field from an accredited academic institution with two years of relevant professional experience; or

โ€ข University degree in the above fields with four years of relevant professional experience.


โ€ข Minimum two years of relevant working experience, including in database development and maintenance using MS SQL Server and ASP.NET Core 2.x, developing medical software applications, Health Information Management Systems, development of web applications, online databases, reporting portals, data collection, data visualization dashboards, data cleaning, business analysis information gathering, front end and backend development, system maintenance, systems upgradation;

โ€ข Experience working in public health/a medical context;

โ€ข Working experience with the UN, IOM or INGOs preferred;

โ€ข Cluster experience preferred;

โ€ข Experience working in hardship duty stations and emergency settings preferred;

โ€ข Experience with: SQL Server Integration Services (SSIS), ASP.NET MVC 5, ASP.NET Core 2.x, ASP.NET Web APIs, ADO.NET, Entity Framework 6, Entity Framework Core, Dapper ORM, REST APIs, REST Clients, HTML, CSS, JavaScript, Ajax, jQuery and JSON. Drupal and Node JS are a distinct advantage;

โ€ข Sound computer background, including experience with relational databases, Microsoft applications, spreadsheets, word processing, SPSS, GIS, graphic design, Power- BI, and desktop publishing;

โ€ข Experience writing technical requirement documents, translating/planning specifications to technical briefs for data capture/analysis, and compiling diverse datasets;

โ€ข Experience in qualitative and quantitative data analysis, and reporting;

โ€ข Operational and field experience in migration, refugee and displaced persons related programming.


โ€ข Ability to work effectively in high-pressure, rapidly changing environments.

โ€ข Demonstrated ability to establish and maintain effective relationships.

โ€ข Ability to compile and holistically analyze diverse datasets.

โ€ข Ability to aptly and simply describe complex information and data verbally/report on it clearly and effectively.


IOMโ€™s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English is required (oral and written). Working knowledge of Dari and/or Pashto is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


The position will likely be based at IOMโ€™s satellite office in Islamabad, Pakistan, with regular travel to the field in Afghanistan. There may be possible re-location to Kabul if the security situation permits.

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database


Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

โ€ข Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

โ€ข Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

โ€ข Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies โ€“ behavioural indicators level 2

โ€ข Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

โ€ข Delivering results: produces and delivers quality results in a service-oriented and timely

manner; is action oriented and committed to achieving agreed outcomes.

โ€ข Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

โ€ข Accountability: takes ownership for achieving the Organizationโ€™s priorities and assumes responsibility for own action and delegated work.

โ€ข Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies โ€“ behavioural indicators level 2

โ€ข Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organizationโ€™s vision; assists others to realize and develop their potential.

โ€ข Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

โ€ข Strategic thinking and vision: works strategically to realize the Organizationโ€™s goals and communicates a clear strategic direction.

IOMโ€™s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty stationโ€™s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

This vacancy is archived.

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