1.ย ย ย Role and responsibilities
The role of the Health, Safety and Security (HSS) Coordinator is to ensure all health, safety and security measures are in place to ensure NRC Jordan staff are able to operate in a safe environment. The HSS Coordinator is responsible for ensuring compliance with all mandatory HSS requirements. He/she provides advice to the Country Director (CD) and Country Management Group (CMG) with regards to health, safety and security decisions and supports the senior management team during crisis management. The HSS Coordinator oversees the HSS team and indirectly over 80 security guards, who are primarily in Zaatari and Azraq camps. The following is a brief description of the role.
Specific responsibilities
โข ย ย ย With the support of the Regional HSS counterparts, develop, update and maintain all security plans for the countries as per HSS global requirements including SRA, Country/Area Security Plan, Medical Response Plan, Hibernation, Relocation and Evacuation Plan and Crisis Management Plan. Develop local SOPs where relevant.
โข ย ย ย Ensure regular HSS training is provided to all NRC Jordan staff including annual training on security plans and SRA results ; first aid training or refresher, fire drills, CMT training and informed consent.
โข ย ย ย Ensure regular validation, spot checks and maintenance of NRC security infrastructure and equipment is carried out including with regards to first aid kits, fleet, office Infrastructure, partner premises, guard monitoring system and CCTV.
โข ย ย ย Technical and/or direct oversight of all NRC and contracted security guards
โข ย ย ย Active participation in the strategy process and the program management cycle ensuring HSS concerns are taking into account throughout the programming cycle
โข ย ย ย Management and capacity building of the HSS team in Jordan
โข ย ย ย Ensure trainings are delivered to contingent workers in camps and host community to ensure Duty of Care
โข ย ย ย Ensure all new staff receive induction, as well as security briefings are provided to consultants and visitors.ย
โข ย ย ย Ensure regular reporting to HO, reporting of incidents on NRC Protect, maintenance of HSS database and ensure all HSS documents are up to date and adequately filed in the filling tree.
โข ย ย ย Provide support to staff and CMG in case of HSS incident
โข ย ย ย Maintain strong ties with government, security, civil society and health actors and actively Participate in coordination mechanisms.
Generic responsibilitiesย
โข ย ย ย Implementation of the NRC Global Safety and Security Management System at national level
โข ย ย ย Provide County Management Group with strategic advice based upon the context.ย
โข ย ย ย Conduct Security Risk Assessments (SRA) according to minimum operational requirements (MOSS)
โข ย ย ย Minimize security risks to the operations of NRC
โข ย ย ย Management of security staffย
โข ย ย ย Support, training, control and development of security staff in all offices
โข ย ย ย Prepare reports as required
โข ย ย ย Communicate and cooperate with relevant external security actors
โข ย ย ย Train and develop staff in safety and security
โข ย ย ย Ensure NRCโs HSS activities are implemented in accordance with NRC Safe and Inclusive Programming (SIP) guidelines
โข ย ย ย Compliance and adherence to NRC policies, guidance and procedures
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
โข ย ย ย Budget holders
โข ย ย ย Auditors (Internal/External)
โข ย ย ย Area operations: Area Managers, Area Support Managers, Project Managers, Area-based security staff
Scale and scope of position
Staff: ย ย ย Direct management of 4 staff; indirect management of 82 contracted security guards
Stakeholders: ย ย ย UN agencies, Government of Jordan, INGOs, local NGOs, civil society
Budgets: ย ย ย N/Aย
Information: ย ย ย NRC Protectย
Legal or compliance: ย ย ย HSS mandatory standards
2.ย ย ย Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1.ย ย ย Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
โข ย ย ย Minimum 3-5 years of experience with satisfactory performance in the same or similar function with an INGO or UN.ย
โข ย ย ย Previous experience working in complex and volatile contexts
โข ย ย ย Documented results related to the positionโs responsibilities
โข ย ย ย Knowledge about own leadership skills/profile
โข ย ย ย Fluency in English and Arabic, both written and verbal
โข ย ย ย Valid driverโs license
Context related skills, knowledge and experience (shall be adapted to the specific position):
โข ย ย ย Bachelor degree or higher
โข ย ย ย Deep knowledge of Jordan context
โข ย ย ย Detail oriented
โข ย ย ย Strong problem solving ability
โข ย ย ย Prior training experience
โข ย ย ย Proactive and hard working
โข ย ย ย Able to work independently.
2.ย ย ย Behavioural competenciesย
These are personal qualities that influence how successful people are in their job. NRCโs Competency Framework states 12 behavioural competencies, and the following are essential for this position:
โข ย ย ย Handling insecure environments
โข ย ย ย Managing resources to optimize results
โข ย ย ย Empowering and building trust
โข ย ย ย Managing performance and development
โข ย ย ย Planning and delivering results
3.ย ย ย Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
โข ย ย ย The Job Description
โข ย ย ย The NRC Competency Framework
โข ย ย ย Leadership profile and function role mandate for managerial roles
oย ย ย Step 1 โ Goal setting โ trial period review
oย ย ย Step 2 โ Regular feedback
oย ย ย Step 3 โ Annual end term reviewย
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