Context
NRC established its operations in Nigeria in 2015, and currently operates three area offices covering Adamawa, Borno, and Plateau states. We also operate a country office and representational presence in Abuja. ย Current programming includes support to local partners and enhanced localisation activities; information, counselling and legal assistance (ICLA); cash assistance and emergency response; shelter; WASH; livelihoods and food security; education. NRCโs portfolio for 2025 will total approximately USD 25 million. NRC also co-leads the WASH Cluster, leads the Housing, Land and Property sub-cluster, and hosts the Nigeria INGO Forum.
The Head of Support role is a Country Management Group position that overseesย all the support functions, logistics, human resources, finances and ICT within the mission. The role is key to ensuring NRCโs programmes and partners are receiving the support needed to implement assistance of high quality and help more, better. You are a visionary but practical leader who is able to simplify complexity, support other high-level colleagues, and who can help ensure NRC remains a strong partner to its donors and a valuable and relevant member of the humanitarian community in Nigeria.
What you will do:
Lineย management for support managers of Finance, HR, Admin and Logistics and ICT Member of the Country Management Group (CMG) Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action Accountable to ensure quality support to project implementation Facilitate the establishment and monitoring of master support budget, country level budgets and the Budget Programme Overview (BPO), including assessment and monitoring of costs and resource allocationย Responsible for the strategic development of country structures, related technical systems, human resource capacity and allocation Accountable for the development of new and updated country specific technical SOPs, guidelines and tools related to programme support. Collaborates with and supports the Risk and Compliance Manager in the resolution of fraud and corruption investigations and complaints. Provide input on operational support in proposal development, coordinate and align operational support with programme plansSpecific responsibilitiesย
Contribute actively to strategic and key operational matters in budget management, logistics, and human resource managementย Provide input regarding operational support to country strategy and contingency plan Lead NRC internal policy and procedure development and reviews and contribute to strategic planning processes, including the development of efficient systems to achieve set objectives in the countryย Ensure quality procurement and recruitmentย Ensure organisational learning related to programme support, includingย technical capacity buildingย Implement regular follow ups with the support departments and staff in all geographical areas of the DRC Cooperate with the Head of Programme (HOP) to ensure the quality control of proposals, budgets, and reports to donors and to local authoritiesย Support the Country Director with operational and support aspects enabling the effective implementation of projects in the country Keep the Country Director informed about all support department issues of relevance to the overall management and coordination of the country programme Prepare and control the quality of required reports to the Country Director, Regional Programme Director, NRC HQ (incl. monthly, triannual, and annual programme reports) Ensure optimal use of human resources in the support department, incl. promotion of teamwork and team spirit, and ensure adequate development of staff Undertake any other duties assigned by the CD as requiredPlease find the full job descriptionย here.
Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility. At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.
This position is open only for internal candidates.
What we are looking for:
Minimum 6 years of relevant experience from a senior management position in a humanitarian/ recovery context Experience from working in complex and volatile contexts Expertise in allocation of resources and costsย Documented results related to the positionโs responsibilities Knowledge about own leadership skills/profileย Fluency in English-both written and verbalContext/Specific skills, knowledge, and experience:
Ability to work under pressure and deliver on multiple and diverse priorities Good understanding of field challenges Solution-oriented attitude Work experience in Nigeria or simialr context is an asset Strong technical knowledge of NRC procedures on finance, logistics and HRBehavioral competencies
DEADLINE TO APPLY: 30/1/2025
What we offer:
Contract of 12 months Grade 11 in NRC scale Location: Abuja An opportunity to match your career to a compelling cause A chance to meet and work with people who are the best in their fieldsย
Find out more about the benefits of working for NRC
Important information about the application process
Internal candidates only: please click on the suitcase icon labelled โI am an employeeโ to be redirected to NRCโs internal careers site. When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. If you have any questions about this role, please emailย cwa.recruitment@nrc.noย with the job title as the subject line.Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short videoย to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
do demanding and professional work, often in challenging contexts join a work culture that empowers every employee to share ideas and take responsibility be part of a welcoming and supportive community committed to human dignityLearn more about NRC The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.ย Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.ย At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.ย Together, we save lives and rebuild futures. Safeguarding is central to NRCโs work. We expect all employees to:ย โข treat everyone with respect and dignityย โข contribute to building a safe environment for allย โข never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)ย โข always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH