Job Title:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Country Manager, Burkina Faso
Job Location:ย ย ย ย ย ย ย ย ย ย ย Burkina Faso
Job Type:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Regular, Full Time
Reports to:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Regional Director West Africa
Salary Grade:ย ย ย ย ย ย ย ย ย ย ย 11
ย
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works toย save, protect, and transformย lives in need in more than 100 countries, without regard to race, religion or nationality. CRSโ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
ย
Job Summary:
As Country Manager you will manage and represent the country program office, advancing programming and operations objectives and the mission of Catholic Relief Services (CRS) to serve the poor and vulnerable. Your management and representation skills will enable you to advance CRS๏ฟฝ strategy and raise critical resources to ensure the continuation of CRS๏ฟฝ work to serve the poor and marginalized in Burkina Faso. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. You will coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.
Roles and Key Responsibilities:
In collaboration with the Regional Director and her team, provide strategic direction for the Burkina Faso office, in line with regional and agency strategic priorities. Ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerable.ย Increase visibility of CRS in Liberia with multiple stakeholders, including donors, government, national and international partners and strategic alliances Provide oversight to project level operations, including accountability of financial resources, HR, risk and compliance, security and staff safety and safeguarding. Develop partnerships with and ensure strong representation to Catholic Church leadership, local and international humanitarian and development organizations, local and national government, US government, international donors, and strategic allies on a regular basis Continue to build strong, collaborative relationships with Catholic Church partner organizations and Church leadership Ensure that all projects meet and exceed donor expectations and are designed and implemented for maximum impact and reach. Ensure the CRS program quality standards are adhered to per MEAL policy and procedures. Ensure technical assistance and capacity strengthening for project teams and partners by collaborating with global TA resources. Effectively manage senior talent and supervise. Manage team dynamics and staff well-being. Provide coaching and mentoring. Strategically tailor individual development plans and complete performance assessments for direct reports. Manage the development of staffing plans and the recruitment process of senior staff. Manage and mitigate risk through monitoring national and regional issues that may impact staff and programming. Ensure all staff understand and adhere to CRS staff safety and security policies and plans and ensure the updating of such plans. Promote, uphold and model a commitment to the efficient use of agency and donor resources. Ensure compliance in operations functions. Provide oversight and analysis regarding monthly expenditures, and place focus on rigor of financial resources.ย Create and maintain proper conditions for learning. Establish a safe environment for sharing ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing application of the MEAL policy, as well as cross-sectoral and cross-department learning.Basic Qualifications
Masterโs degree in International Development, International Relations or a related field. Minimum of 5 years experience managing high value relief and development programs.ยย
Required Languages: Fluency in English and French.
ย
Travelย - Must be willing and able to travel up to 20 %.
Knowledge, Skills and Abilities
Strong strategic and analytical systems thinking, with capacity to see the big picture. Emotional intelligence, problem solving and sound judgement. The ability to make decisions in a timely manner, with appropriate consultation and delegation. Excellent personal relationships, to relate to people at all levels internally and externally.ย Ability to lead a team and serve as part of cross functional or regional teams Exceptional communications (oral and written) and presentation skills. Proactive, resourceful, solutions oriented. Results-orientedPreferred Qualifications
Excellent in project management including strong budget management. Experience in complex development settings is preferred. Experience engaging partners, including local government and the private sector, and strengthening partners to become autonomous organizations. Staff management experience and abilities that are conducive to a learning environment. Ability to represent the agency at all levels. Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.ย
Supervisory Responsibilities:ย The Country Manager supervises three Program Managers.
ย
Key Working Relationships
Internal:ย West Africa Regional Director, West Africa Deputy Regional Directors for Program Quality and Deputy Regional Director for Management Quality, Regional Finance Officer WARO Regional Technical Advisors, OverOps HQ : HRD, IDEA and PIQA, Mission and Mobilization, Charitable Giving, Finance and Human Resources and other headquarter staff responsible for providing support to the Niger Program.
ย
External :ย USAID, The CMM/Global Fund, OFDA, DFID, European Union, UN agencies, Liberia Senior Church Officials (Archbishop and Bishops, Caritas),ย other donor Representatives, Liberian Government, Partners (local and international).
ย ย
Agency Competencies (for all CRS Staff):
Personal Accountability โ Consistently takes responsibility for oneโs own actions.ย Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.ย Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others โ Works effectively in intercultural and diverse teams. Open to Learn โ Seeks out experiences that may change perspective or provide an opportunity to learn new things.Agency Leadership Competencies:
Lead Change โ Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others โ Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset โ Understands role in translating, communicating, and implementing agency strategy and team priorities.Disclaimer:ย This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
ย
What we offer
CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.ย Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.ย CRSยด work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.ย Catholic Relief Servicesย works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. ย Catholic Relief Servicesโย relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.ย We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRSโ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.ย The successful candidate is expected to sign and adhere to CRSยด Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer:ย This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.ย
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidateโs ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.ย ย All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.