Company Description
At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.
Job Description
Introduction
Are you experienced in facility management with strong interpersonal skills, service oriented, who enjoys working on a variety of tasks and projects? Are you interested contributing to the development of environmental sustainability projects, and have an impact on CERNโs environmental indicators? Are you flexible and organised? Then we want to hear from you!
CERN is looking for a Coordinator associated to Cleaning, Waste & Recovery Services to help serve more than 10,000 users on the Organizationโs premises (French and Swiss sites including experimental points) and assist in providing efficient campus services. Be a part of the largest particle physics research laboratory on the planetโฆ CERN, take part!
The Site and Civil Engineering (SCE) Department manages and develops CERNโs real estate assets and infrastructures in agreement with CERNโs scientific strategy, as well as all the services related to the caretaking and operation of the CERN site.
Within the SCE - Services & Supply Chain Group we are looking for a person to join the small team that coordinates services providing CERNโs community cleaning (approximately 600 buildings and halls, which corresponds to ~ 340,000 m2 including surface and underground premises, offices, public areas, workshops, storage areas, sanitary facilities, and technical facilities), waste management (~8800t in 2022) and recovery (2nd-hand internal reuse, external sales, recycling).
Functions
As Coordinator for Cleaning, Waste & Recovery Services, you will:
Coordinate the team responsible for cleaning, waste, and recovery services: Monitor and dispatch team activities;Document the operational and administrative processes with a focus on quality and continuous improvement to increase efficiency and user experience;Support CERN internal clientsโ requests;Maintain documentation and archives (web pages, internal controls and procedures, databases);Carry out regular analysis, controls, service reviews and reporting. Develop and deploy KPIs. Follow-up underline service contracts: Ensure the correct application of contracts technical specifications;Proactively manage communication flows;Process transactions, book-keeping operations and invoicing requests. Ensure cost controls to remain in the frame of the annual budgetary envelope. Ensure quality. Support development and innovation of Campus Services: Contribute to the definition of the technical specifications when market surveys and calls for tenders are launched to renew the service contracts;Propose and contribute to creative solutions and projects.Qualifications
Higher technical diploma or equivalent relevant experience in the field of facility management, environmental management or a related field.
Experience:
Demonstrated experience as a service provider, overseeing the contractual relationships, including Service Level Agreement, monitoring activities and teams.Experience in continuous improvement or LEAN management would be an asset.Technical competencies:
Customer serviceContract managementOrganisation, planning and controlProcess analysis, definition and improvementSpecification and follow-up of technical aspects of a contractUse of office software packages: proficient in MS ExcelBehavioural competencies:
Language skills:
Spoken and written English and French: ability to understand and speak both languages in professional contexts as well as the ability to prepare/draft texts in both languages.
Additional Information
Eligibility and closing date:
Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States.
This vacancy will be filled as soon as possible, and applications should normally reach us no later than 31.01.2024 at 23:59 CET.
Employment Conditions
Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.
These functions require:
Work in Radiation Areas.Interventions in underground installations.A valid driving licence.Work during nights, Sundays and official holidays, when required by the needs of the Organization.Job grade: 3-4
Job reference: SCE-SSC-CS-2023-170-LD
Benchmark Job Title: Process/Services Assistant