Communications Officer [Open to all applicants]

Please note the appropriate Tier indicated in the vacancy title and ensure that you are holding the applicable contract as defined below:

• Tier 1: UNDP/ UNCDF/ UNV staff holding permanent (PA) and fixed term (FTA) appointments (defined as “internal” candidates)  
• Tier 2: UNDP/ UNCDF/ UNV staff holding temporary appointments (TA) and personnel on regular PSA contracts 
• Tier 3: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

  Background

  The United Nations Development Programme (UNDP) actively supports Jordan in achieving sustainable development, leading to transformative change and tangible improvements in people's lives. This is achieved through the design and implementation of policies and programs that address the country's development challenges. UNDP emphasizes considerations such as Gender Equality, Private Sector Engagement, Environmental Sustainability, and Innovation, aligning local development solutions with the 2030 Agenda.

  Collaborating with the European Union, UNDP aims to enhance the social and economic well-being of vulnerable refugees and host populations in Jordan, reducing relative inequalities. This collaboration focuses on effective funding planning, coordination, and management, strengthening institutional capacities at the Ministry of Planning and International Cooperation (MoPIC) to manage Humanitarian, Development, and Syria Crisis Response (HD&SCR) efficiently. The Project seeks to align funding management with national priorities, international commitments, and responses to the Syrian crisis, accelerating Jordan's progress toward human and sustainable development.
  The objective will be achieved through: (1) Supporting strengthening human, institutional, digital, and technical capacities for HD&SCR funding coordination and management within MoPIC, targeting, namely, Foreign Funding Unit and Humanitarian Relief Coordination Unit. Support will also be extended to MoPIC related departments and sections, including the Aid Coordination Section (ACS); (2) Enhancing alignment of aid with national priorities and international commitments through dialogue, empirical data, and research; (3) Strengthening partnerships, communication, and ODA diplomacy.
  
  Additionally, in acknowledgment of the challenges posed by the Syrian crisis, Jordan has been significantly affected, with an unprecedented influx of refugees straining resources and infrastructure. Since 2016, the Government of Jordan has actively responded through the \"Jordan Response Plan for the Syria Crisis\" (JRP), rolling out a plan consolidating efforts to respond and mitigate the crisis’ impact. The Jordan Response Information System for the Syria Crisis (JORISS) serves as the primary online platform for stakeholders, facilitating the submission, tracking, monitoring, and reporting of JRP-related projects.

  As measures to support Jordan hosting Syrian refugees will continue to be funded as part of the overall EU response to the Syrian Crisis, the Project will encompass outreach, media, and communication for the JRP, regularly releasing funding status updates through user-friendly reports and press statements, communication, outreach, and media engagement for the humanitarian and Syrian Crisis response aid funding will be strengthened alongside visibility around development aid.

  As part of the EMFF project, there is a critical need to enhance communication strategies and outreach efforts to ensure effective dissemination of information, engage stakeholders, and promote transparency and accountability in aid management.

  Scope of Work

  Under the project, the Communication Officer (SCO) shall undertake the following responsibilities:

  Communication and Material Development:

• Establish robust channels for real-time feedback from the public and donors regarding the Ministry’s activities.

Capacity Building:

Reporting and Monitoring:

Communication Engagement and tools:

Enhance analytical communication:

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization

Institutional Arrangement: 

The Communication Officer will work under the guidance of the Governance and Peace Pillar Team Leader and in collaboration with the Project’s Team at UNDP and the Ministry of Planning and International Cooperation.

 5.  CompetenciesCore Achieve Results:LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline  Think Innovatively:LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements   Learn Continuously:LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback  Adapt with Agility:LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible   Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident  Engage and Partner:LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships  Enable Diversity and Inclusion:LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Cross-Functional & Technical competencies Thematic AreaNameDefinitionExternal Relations & Advocacy / CommunicationsCampaign managementAbility to produce and implement communications and advocacy campaigns which lead to impactful change.External Relations & Advocacy / CommunicationsAdvocacy strategy and implementationAbility to create and implement advocacy strategies which lead to impactful changeBusiness ManagementPartnerships Management Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policiesExternal Relations & Advocacy / Partnership managementEmerging partnershipsAbility to engage with emerging partners, develop and manage a strategy and develop approaches to developing and managing these new strategic partnerships.Business Management CommunicationCommunicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. ‡Ability to manage communications internally and externally, through media, social media and other appropriate channelsBusiness ManagementDigital Awareness and LiteracyAbility to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to  UNDP | People for 2030 – Competency Framework – Cross-functional Competencies (2024)  use them as needed. Knowledge of the usage of digital technologies and emerging trends.

Minimum Qualifications of the Successful CandidateMin. Education requirementsAdvanced University degree (master’s degree or equivalent) in mass communications, Journalism, International Relations, or any other related field is required.  Or  a First Level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. Min. years of relevant work experience Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.  Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant experience in communications, public relations, and administration, preferably in the field of international development or humanitarian projects Required skills Experience in advocacy and communication campaigns. Familiarity with digital systems and tools, especially in the context. Experience in the usage of computers and office software packages (MS Word, Excel, etc.)Desired skills in addition to the competencies covered in the Competencies sectionFamiliar knowledge of Microsoft Adobe Suite including Adobe in Design, Adobe Premier, Adobe Illustrator (CorelDraw), Adobe Photoshop, etc. will be an asset.  Extensive experience in communication and support to the preparation of knowledge products; effective and timely information flows and channels. Solid understanding of project management principles. Proficiency in digital communication tools and platforms, including social media, digital marketing, and website management. Basic knowledge in graphic design. Ability to analyze data and trends related to project funding and provide meaningful insights. Strong interpersonal and networking skills to effectively engage with diverse stakeholders.Required Language(s) Fluency in spoken and Written English, and Arabic is required. Professional CertificatesN/A

The following documents shall be required from the applicants:

Annexes to the TOR

Links to any relevant (non-confidential) materials that may help candidates gain a better understanding of the office/unit/project context.
Organigram of the office/unit/project indicating the position of the function (for internal use only).
 

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.