Danish Refugee Council, one of the worldโs leading humanitarian NGOs, we are excited to invite you to join our team as a CCCM Information Management Officer. If you are a skilled and motivated professional ready to make a difference, we want you on board! Together, weโll work to deliver impactful humanitarian solutions in challenging environments.
About the job
IM Officerโs role is to harmonize the system of data collection, processing, analysis and dissemination across the DRC operations, ensuring efficiency, and interoperability with other agencies/systems in Somalia. This includes the provision of technical input and support on information management to field teams and other relevant units as requested/required, participate in high level meetings with other agencies and consortia, review/discuss data sharing agreements, and support in the roll out of biometric registration, and produce high-quality IM products for reporting, advocacy and support to DRCโs internal monitoring and evaluation.
Your main duties and responsibilities will be:
Technical Support:
Develop and manage Information Management systems and develop forms and databases for capturing, evaluating and improving project implementation. Produce information management technical analysis to inform overall humanitarian programming Advise on different vulnerabilities scoring criteria and modules based on scientific data analysis of previous data and in close coordination with MEAL and programme sectors Produce and share periodically the IM products (site profiles; population headcount factsheets; facility maps; service maps) Maintain the existing systems, and tools that are being developed using R Shiny, Kobo, and Power Bi Extract and process beneficiary lists in different templates in accordance with internal and external needs Provide user access to DRC staff depending in the sector and tools Act as the focal point for data verification and deduplication with external actors. Regularly verify and update IDP site codes, names, and GPS locations in close coordination with DRCโs CCCM team and CCCM Cluster IM Team Extend support to DRC staff across all locations on usage of tools, systems, and dashboards Mapping sector Program activities using Geographic Information Systems (GIS) or any other web-based system that reflects area and type of organization interventions Create online forms as requested by Sector manager and field staff Undertake any other tasks assigned by the CCCM ManagerData Protection:
Ensure the security of all DRC information. Support in creating folder structure on SharePoint that respects confidentiality Ensure data protection is mainstreamed within the organization for information sharing. Develop and coordinate with HQ all data sharing agreements with external parties in line with GDPR and DRC global procedures. Manage server security through regular security monitoring and issuing of security certificates. Conduct Data Protection Impact Assessment on regular basis Ensure safe and secure data transfer externally through OneDrive or any other means of transfer Capacity building for DRCโs staff on data security, safety, protection, and integrity.Data Quality:
Explore innovative means for capturing and using data, storing information and documentation, and managing information Ensure consistent response from the MEAL department to requests for information Under the supervision of the CCCM Manager, establish Information/Database Management policies and procedures Support MEAL Team in designing Means of Verification documents and templates Prepare data quality check list and monitor compliance at field level Use datasets collected by all sectors to identify issues, inconsistency, and raise to PDQM and HoP.Reporting:
Produce monthly reports of project progress including accurate data-analysis and gaps Develop static and online maps that shows DRCโs areas of operations and relevant activities Produce and update information products such as reports, charts, info-graphics and other visual materials in order to support and improve project implementation and reporting Update 3W/4Ws/5Ws matrix with information and data from the relevant sectors such as CCCM, Protection, Shelter, WASH, etc. Disseminate reports to clusters, donors and stakeholders as requested Conduct data quality checks to the data/information periodically Ensure that all sources of verification are cross-examined prior to reporting Ensure timely and effective collection of data from data sources and identify appropriate data sources.External representation:
Participate in CCCM IM WG and lead on the works required. Participate and actively represent DRC in Consortia and introduce innovative ways of working and interoperability across all sectors with high priority to Emergency and CCCM.About you
To be successful in this role we expect you to have: -
Required
At least 5 years of relevant work experience, of which at least 2 years combined field experience in international organizations (e.g. UN agencies, INGOs, IOs, bilateral cooperation agencies, etc.) Masterโs in computer science, computer engineering, IT or another relevant field Demonstrated experience and skills in data analysis and visualization software such as PowerBI, QGIS, ArcGIS, etc Proven skills to analyse statistical information and ability to compile and holistically analyse diverse datasets. Proven experience in PostgreSQL is key Proven experience in system development and roll out is key. Proven experience in data protection. Demonstrated information management skills and demonstrated understanding of different data collection methodologies, especially in relation to protection, human rights and humanitarian assessment and monitoring data. Strong understanding and experience in implementing relational databases. Experience with handling confidential data. Ability to formulate IM-related technical requirements and Operating Procedures. Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa. Advanced Excel skills (e.g. pivot tables, functions, etc.). Excellent written and oral presentation skills. Full professional proficiency in EnglishIn this position, you are expected to demonstrate DRCโ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 12 Months
Band: H