The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Technology can play a key role in achieving these objectives. CHAI staff embedded within Ministries of Health (MOHs) work with Digital Health Units, Departments of Information Systems, and individual disease programs to catalyze government public health goals through effective technology. This includes the design and development of fit-for-purpose and scalable digital products, scaling and institutionalizing technologies, and creating an enabling digital ecosystem within and outside of the MOH. CHAIโs goal is to ensure strong and capable MOH programs that have the knowledge, systems, and organizational abilities to efficiently achieve their goals.
Overview of Role
CHAI is seeking a driven and highly motivated Associate Director to oversee a growing portfolio of new digital health workstreams across CHAI countries. The successful candidate will have the opportunity to significantly shape and drive CHAIโs digital health work and be part of a team that focuses on thoughtful technology design and development; fosters local ownership and sustainability; and seeks to achieve ambitious public health goals globally. This is a senior-level position reporting to the Senior Director of Digital Health and working closely with CHAIโs program and country leadership to advance CHAIโs digital health programs, objectives, and strategies.
As Associate Director, the candidate will lead a team of Associates and Technical Advisors in the strategic planning and operational delivery of new digital health programs, initially focusing on the applications of digital health in diagnostics, immunization, supply chain, and assistive technologies. This individual will be able to successfully set up, grow, and execute programs based on government and CHAI priorities, foster and help drive a strong team culture, and inform internal policies and structures to best support a growing digital health team.
The Associate Director will have an entrepreneurial spirit, must have the ability to work with a high degree of independence and flexibility, demonstrate outstanding leadership and management skills, have proven experience in implementing technology solutions in LMICs, strong strategic thinking and communication skills, and share a deep commitment to achieving public health impact. This individual will be a trusted leader who will build strong relationships across CHAI teams and with local and global partner organizations.
CHAI places great value on the following qualities in its staff: resourcefulness, responsibility, patience, tenacity, humility, independence, energy, and work ethic. This role will require 30-40% travel to program countries and key global stakeholder meetings. The base location is flexible (pending approval from leadership), with a preference for sub-Saharan Africa.
Responsibilities
Strategic Leadership and Program Management
Drive and oversee the development, initiation, execution, growth, and monitoring of new digital health programs at CHAI, with an initial focus on digital health for diagnostics, immunization, supply chain, and assistive technologies.Set vision, strategies, and approaches, annual programmatic goals and targets, and mentor and support teams to work on ambitious but realistic goals.Provide technical guidance and support for digital health programs, guide teams to resolve issues and mitigate risks, and support problem resolution to ensure implementation progress and delivery.Work closely with leadership and staff on CHAI program and country teams to ensure cohesive team collaboration, alignment on goals and donor requirements, and drive towards collective impact.Support teams in development, synthesis, and review of donor-related deliverables (e.g., annual meeting presentations, annual report, donor country visits), ensuring quality outputs while limiting impact on day-to-day work.Lead on new initiatives โ scope and explore the applications of technology in additional areas, develop concept notes, proposals, and budgets for internal and external audiences, and lead the initiation and execution of new programs as the team grows.Develop and maintain up-to-date expertise in developments in digital health; Serve as a trusted, accessible advisor for the digital health team, CHAI leadership and teams, and external partners.As part of the digital health leadership team, shape and advise on digital health strategy and objectives to increase the impact of CHAIโs work.Relationship and Partner management
Establish and cultivate relationships with CHAI teams โ with leadership and staff in-country, and in program teams โ to understand priorities and goals, inform and influence strategies on the use of digital health, and explore new workstreams.Explore, develop, and manage partnerships with global and in-country digital health and/or data systems partners to collaborate on initiatives and inform CHAI activities and strategies.Engage and manage relationships with funders interested in CHAIโs digital health work and visionTeam and People Management
Build and foster a motivated, results-driven, and dedicated team who can work across the organizational matrix to ensure progress towards digital health outcomes.Manage and support the work of 3-5 Associates and Technical Advisors, providing regular ongoing technical guidance, coaching, and overall support to their growth and performance.Set priorities for team to ensure sound work planning, technical project management and task completion; coordinate work activities with program and country teams.Help to shape the culture and dynamics of the digital health team, foster team engagement, effectiveness, and cohesion across geographies and workstreams.Make hiring and compensation decisions; support onboarding and recruitment of new CHAI staff working on digital health.Role model the values and mission of CHAI.Operations and Financial Management
Oversee execution against program budgets, review and inform budgets and reallocations, and help draft financial reports for donors.Maintain strong working relationships with CHAIโs operational teams, including finance, HR, and Safety and Security, to seek guidance and support where needed for the teamโs work.Qualifications
Bachelorโs degree in information systems, digital health, business, health sciences, public administration, or related fieldAt least eight yearsโ working experience with increasing levels of responsibility, team management, and leadership, preferably in the development and application of technology solutionsExperience working in resource-limited settings, particularly sub-Saharan AfricaProven experience in implementing technology-based solutions with users, preferably for public health and in low- and middle-income countriesFamiliarity with technologies for data collection and reporting, data integration, and data visualization and analysis; with standards for interoperability, data privacy and security; with digital transformation frameworks and approachesExperience providing clear guidance and recommendations to non-technical stakeholders on context-appropriate technology solutions, processes, and operational considerations; ability to communicate technical concepts to non-technical stakeholders.Strong strategic thinking and problem-solving mindset, with the ability to design and drive effective long-term strategiesExcellent organizational and project management skills; proven ability to set direction and structure, prioritize among complex options, and uphold high performance expectationsHigh emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situationsExcellent interpersonal skills and proven ability to build, strengthen, and leverage complex and nuanced stakeholder relationships in a matrixed and multicultural environmentDemonstrated written and verbal communication skills, able to concisely communicate complex ideas in a manner that builds buy-in among diverse stakeholdersPassionate about people development and able to help diverse team members improve skills and performance through coaching and consistent supportive accountabilityHighly entrepreneurial with strong self-motivationStrong work ethic, integrity, credibility, and dedication to CHAIโs missionAbility and willingness to travel approximately 30-40% of the yearAdvantages
Past experience in a management role on CHAIโs country or global teamsRelationships and/or experience working with major digital health organizations โ technology organizations, implementing organizations, or donorsDemonstrated prior experience working with governments and/or overseeing implementation of complex digital health projects across multiple countriesExperience in fundraising for global health or digital health projects from major donor organizationsKnowledge of common health information management systems and digital global goods (e.g., DHIS2, OpenLMIS, OpenSRP, CommCare)Experience in defining and measuring performance of digital productsExperience working remotely with a decentralized/remote teamMasterโs degree in information systems, digital health, business, health sciences, public administration, or related field#jobreference3 #region3 #region4