Associate, Assistive Technology

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program Overview:

Assistive Technology (AT) is an umbrella term covering products and services that enhance an individual’s functioning and independence, to facilitate participation, and ability to live their full potential. This is particularly true for children who will experience life-long benefits. AT can improve mobility, hearing, vision, or communication capacities, with examples such as wheelchairs, prostheses, hearings aids and spectacles. AT access must consider not only the product itself, but also the spectrum of health and rehabilitation services related to provision/prescription of AT to the individual, including assessment, fitting, user training and follow-up (users’ satisfaction), maintenance and repair.

Despite the large need, nearly one billion people are denied access, particularly in low- and middle-income countries, where access can be as low as 3% of the need for these life-changing products. The growing need for AT in low-and middle-income countries is rapidly outpacing the current gains in access. A radical shift is needed from the status quo, away from parallel and fragmented AT provision towards integration with public systems.

In South Africa, CHAI’s AT Team is supporting the Department of Health (DoH) at the national and provincial level in strengthening their service delivery channels for improving access to AT. Key areas of technical support include but are not limited to: (1) identification of children and adults needing AT; and (2) provision of appropriate, affordable, and quality products.

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In this role, you will help to implement the AT program on increasing access to AT. We will need to understand what delivery channels are most cost-effective for delivering AT to different target populations. You will be expected to help develop investment plans based on available data and new evidence. You will also support market research on AT products in South Africa. This may involve desktop research, analyzing and interpreting data, and interviewing key stakeholders. This work will require you to develop compelling and clear presentations and communication materials. You will need to build effective working relationships, both with external partners and CHAI colleagues.

In this role, you will be part of the CHAI South Africa’s AT team and report to the Program Manager. You will have a regular interaction with government partners. You are expected to work independently and flexibly and have a deep personal commitment to producing the highest quality results. We are seeking a highly motivated individual with business acumen and outstanding communication skills. CHAI places great value on relevant personal qualities: resourcefulness, entrepreneurialism, tenacity, independence, humility, and work ethic. Travel up to 40% is expected.

We seek an individual who is committed to drive meaningful impact. Key skills required include: 1) strong analytical track record to interpret and synthesize complex data and support development of comprehensive investment plans; 2) excellent written and oral communication skills to work effectively wide a wide array of stakeholders; 3) highly organized with attention to detail; 4) entrepreneurial spirit; and 5) high energy – willing to engage until a task is completed.

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